Performance validation of large language models for drug-drug interaction consultations: potential pharmacist assistant in outpatient pharmaceutical services
Abstract
Background The growing prevalence of polypharmacy and time constraints pose significant challenges for pharmacists in managing drug-drug interactions during outpatient consultations. While large language models (LLMs) show potential in various medical applications, their practical utility in real-world pharmaceutical services particularly in providing accurate, context-aware drug-drug interaction advice, remains underexplored.Objectives This study aims to evaluate the performance of LLMs in responding to real-world drug-drug interaction consultation queries. The goal is to assess their feasibility as assistive tools for pharmacists in delivering evidence-based, patient-specific medication guidance.Methods A total of 165 nonredundant drug-drug interaction queries were extracted from outpatient pharmacy consultations at Beijing Chao-Yang Hospital from January to May 2023. Responses from 4 LLMs were compared against answers provided by pharmacists. A scoring framework was applied to evaluate accuracy, depth of analysis, and practicality of administration advice.Results The LLMs demonstrated high consistency with pharmacists' responses, with rates of 84.85%-89.09%. Discrepancies arose primarily from incomplete pharmacist documentation, LLM drug misidentification, and differences in practical medication use advice. In scored evaluations, DeepSeek R1 achieved the highest score, achieving 3-4-point scores in 137 queries by integrating multi-perspective drug analysis and actionable administration strategies.Conclusion LLMs, particularly those with advanced reasoning and internet retrieval capabilities, have the potential to support pharmacists in drug-drug interaction management by delivering accurate, context-specific recommendations. However, limitations such as potential hallucination and operational delays remain. LLMs should serve as complementary tools under pharmacist supervision to enhance consultation quality and efficiency, not as replacements for professional judgment. Further validation using clinical metrics is warranted before widespread adoption.
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Prompt-session handling and parameter settings can influence the quality and consistency of LLM responses.
“as prompt-session handling and parameter settings can influence the quality and consistency of LLM responses.57,82,98”
From Large Language Models in Pharmacist-Led Direct Patient Care: A Rapid Review of Published Evaluations (2026) · cites this paper as [98]
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Large Language Models in Pharmacist-Led Direct Patient Care: A Rapid Review of Published Evaluations
Yakob, R. A., Bamgboje-Ayodele, A., Collins, J. C., & Aslani, P. (2026) · Research in Social and Administrative Pharmacy · doi:10.1016/j.sapharm.2026.09.007
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You, J. H. S., Lim, W.-L., Wong, A. C. L., Ng, M. Y. T., Yuen, J. S. H., Tai, B. B. W., Chow, K., & Lam, T. T. N. (2026) · Digital Health · doi:10.1177/20552076261492976
- Authors
- Zhang, H., Wang, A., He, C., Qiu, S., & An, Z.
- Affiliations
- Beijing Chao-Yang Hospital, Capital Medical University (CN)
- Corresponding author
- Zhang, Haoran
- Venue
- Journal of the American Pharmacists Association
- Publisher
- Elsevier BV
- Published
- 2026-05
- Volume
- 66
- Issue
- 3
- Pages
- 103077
- ISSN
- 1544-3191 (ISSN-L)
- OpenAlex
- W7139135991
- Cited by
- 3
- References
- 16
- Citations by year
- 2026: 3
- FWCI
- 5.86
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of the American Pharmacists Association (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
- Health Sciences › Medicine › Geriatrics and Gerontology › Pharmaceutical Practices and Patient Outcomes
- Life Sciences › Pharmacology, Toxicology and Pharmaceutics › Pharmacology › Pharmacy and Medical Practices
- Keywords
- large language models, drug-drug interactions, pharmacist counseling, outpatient pharmacy services, polypharmacy, DeepSeek-R1, hallucinations
- MeSH terms
- Large Language Models, Ambulatory Care, Drug Interactions, Humans, Outpatients, Pharmaceutical Services, Pharmacists, Pharmacy Service, Hospital, Referral and Consultation, Professional Role
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