Cited by 3Artificial Intelligence in Healthcare and EducationPharmaceutical Practices and Patient OutcomesPharmacy and Medical Practices

Performance validation of large language models for drug-drug interaction consultations: potential pharmacist assistant in outpatient pharmaceutical services

Zhang, Haoran, Wang, Anlin, He, Cuiping, Qiu, Shuang, An, Zhuoling·2026·Journal of the American Pharmacists Association

Abstract

Background The growing prevalence of polypharmacy and time constraints pose significant challenges for pharmacists in managing drug-drug interactions during outpatient consultations. While large language models (LLMs) show potential in various medical applications, their practical utility in real-world pharmaceutical services particularly in providing accurate, context-aware drug-drug interaction advice, remains underexplored.Objectives This study aims to evaluate the performance of LLMs in responding to real-world drug-drug interaction consultation queries. The goal is to assess their feasibility as assistive tools for pharmacists in delivering evidence-based, patient-specific medication guidance.Methods A total of 165 nonredundant drug-drug interaction queries were extracted from outpatient pharmacy consultations at Beijing Chao-Yang Hospital from January to May 2023. Responses from 4 LLMs were compared against answers provided by pharmacists. A scoring framework was applied to evaluate accuracy, depth of analysis, and practicality of administration advice.Results The LLMs demonstrated high consistency with pharmacists' responses, with rates of 84.85%-89.09%. Discrepancies arose primarily from incomplete pharmacist documentation, LLM drug misidentification, and differences in practical medication use advice. In scored evaluations, DeepSeek R1 achieved the highest score, achieving 3-4-point scores in 137 queries by integrating multi-perspective drug analysis and actionable administration strategies.Conclusion LLMs, particularly those with advanced reasoning and internet retrieval capabilities, have the potential to support pharmacists in drug-drug interaction management by delivering accurate, context-specific recommendations. However, limitations such as potential hallucination and operational delays remain. LLMs should serve as complementary tools under pharmacist supervision to enhance consultation quality and efficiency, not as replacements for professional judgment. Further validation using clinical metrics is warranted before widespread adoption.

Integrity signals

Registry

Crossref · 10.1016/j.japh.2026.103077

Cites

16 of 16 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

This paper’s full text isn’t openly available, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Cites

Flagged first, then by citations

Cited by

Sorted by citations

Authors
Zhang, H., Wang, A., He, C., Qiu, S., & An, Z.
Affiliations
Beijing Chao-Yang Hospital, Capital Medical University (CN)
Corresponding author
Zhang, Haoran
Venue
Journal of the American Pharmacists Association
Publisher
Elsevier BV
Published
2026-05
Volume
66
Issue
3
Pages
103077
ISSN
1544-3191 (ISSN-L)
OpenAlex
W7139135991
Cited by
3
References
16
Citations by year
2026: 3
FWCI
5.86
Type
journal article
Language
en
Open access
closed
Locations
  • Journal of the American Pharmacists Association (publishedVersion)
  • PubMed (publishedVersion)
Topics
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
  • Health Sciences › Medicine › Geriatrics and Gerontology › Pharmaceutical Practices and Patient Outcomes
  • Life Sciences › Pharmacology, Toxicology and Pharmaceutics › Pharmacology › Pharmacy and Medical Practices
Keywords
large language models, drug-drug interactions, pharmacist counseling, outpatient pharmacy services, polypharmacy, DeepSeek-R1, hallucinations
MeSH terms
Large Language Models, Ambulatory Care, Drug Interactions, Humans, Outpatients, Pharmaceutical Services, Pharmacists, Pharmacy Service, Hospital, Referral and Consultation, Professional Role

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review