Heuristic evaluation of paper-based Web pages: a simplified inspection usability methodology
Open accessAbstract
Online medical information, when presented to clinicians, must be well-organized and intuitive to use, so that the clinicians can conduct their daily work efficiently and without error. It is essential to actively seek to produce good user interfaces that are acceptable to the user. This paper describes the methodology used to develop a simplified heuristic evaluation (HE) suitable for the evaluation of screen shots of Web pages, the development of an HE instrument used to conduct the evaluation, and the results of the evaluation of the aforementioned screen shots. In addition, this paper presents examples of the process of categorizing problems identified by the HE and the technological solutions identified to resolve these problems. Four usability experts reviewed 18 paper-based screen shots and made a total of 108 comments. Each expert completed the task in about an hour. We were able to implement solutions to approximately 70% of the violations. Our study found that a heuristic evaluation using paper-based screen shots of a user interface was expeditious, inexpensive, and straightforward to implement.
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Tinoco-Giraldo, H., Sánchez, E. M. T., & García‐Peñalvo, F. J. (2021) · Ninth International Conference on Technological Ecosystems for Enhancing Multiculturality (TEEM'21) · doi:10.1145/3486011.3486496
Critical Success Factors for Positive User Experience in Hotel Websites
Sambhanthan, A., & Good, A. (2014) · IGI Global eBooks · doi:10.4018/978-1-4666-6543-9.ch051
Identifying Candidate Pages for Shortcuts in a Website for Site Personalization and Adaptation
Ramadhan, H. A. (2023) · International Conference on Intelligent Data Science Technologies and Applications (IDSTA) · doi:10.1109/idsta58916.2023.10317840
User Experience Evaluation Using Heuristic Evaluation (Case Study: PT. Kuncie Pintar Nusantara)
Meikel Zekben, S., & Ghina, A. (2023) · International Journal of Science and Research (IJSR) · doi:10.21275/sr231212132225
Usability heuristic study of the website interfaces of Asahan university, Indonesia
Kurniawan, E., Maharani, D., Syafnur, A., Sena, M. D., & Dalimunthe, R. (2024) · AIP conference proceedings · doi:10.1063/5.0204439
Shaker, A. A., Johansen, N. M. B., Austin, S. F., Bakke, C., Hägi‐Pedersen, M., & Arnfred, S. (2026) · doi:10.2196/preprints.95631
Student Perceptions of SIAM Usability at Universitas Mulia: A Heuristic-Informed Questionnaire Study
Darussalam, M. D., Salsabil, B., & Auliana, N. N. (2025) · MULTICA SCIENCE AND TECHNOLOGY (MST) · doi:10.47002/51ypg898
- Authors
- Allen, M., Currie, L. M., Bakken, S., Patel, V. L., & Cimino, J. J.
- Affiliations
- Columbia University (US)
- Corresponding author
- Allen, Mureen
- Venue
- Journal of Biomedical Informatics
- Publisher
- Elsevier BV
- Published
- 2006-08
- Volume
- 39
- Issue
- 4
- Pages
- 412-423
- ISSN
- 1532-0464 (ISSN-L)
- OpenAlex
- W2133568092
- Cited by
- 95
- References
- 34
- Citations by year
- 2026: 2 · 2025: 3 · 2024: 3 · 2023: 4 · 2022: 2 · 2021: 8 · 2020: 7 · 2019: 5 · 2018: 6 · 2017: 3 · 2015: 5 · 2014: 9 · 2013: 8 · 2012: 8
- FWCI
- 6.05
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Licence
- Locations
- Journal of Biomedical Informatics (publishedVersion)
- PubMed (publishedVersion)
- Funders
- U.S. National Library of Medicine (R01LM007593, LM07079-11, 1R01LM07593, T15LM007079)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Keywords
- heuristic evaluation, usability evaluation, website usability, online health information, user interface design, clinical information systems
- MeSH terms
- Computer Graphics, Consumer Behavior, Ergonomics, Natural Language Processing, Publishing, Software, Software Validation, User-Computer Interface, Internet, Information Dissemination
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