Cited by 403Technology Adoption and User BehaviourPrivacy, Security, and Data ProtectionCustomer Service Quality and Loyalty

The DOI matches its Crossref record; 63 of the 64 references it cites were found in a registry or an index.

Trust considerations on attitudes towards online purchasing: The moderating effect of privacy and security concerns

McCole, Patrick, Ramsey, Elaine, Williams, John·2010·Journal of Business Research

DOI 10.1016/j.jbusres.2009.02.025

Open this paper in CoChat — free account

Integrity signals

Registry

Crossref · 10.1016/j.jbusres.2009.02.025

Cites

63 of 63 references verified0 citation errors · 0 not checkable

Statistics

Recomputing p-values needs the paper’s full text.

Claims the paper makes

We couldn’t retrieve this paper’s full text, so its claims and self-check weren’t run. The registry and citation checks still apply.

Claims other papers make about this one

Each is checked against this paper’s own text: does it say what the citing paper says it does?

Untitled work
(1975) · PhilPapers (PhilPapers Foundation) · Cited by 36,737
Multivariate Data Analysis.
Herne, H., Cooley, W. W., & Lohnes, P. R. (1973) · Journal of the Royal Statistical Society Series A (General) · doi:10.2307/2344428 · Cited by 35,801
Multivariate Data Analysis
Einax, J. W., Zwanziger, H. W., & Geiß, S. (1997) · Wiley eBooks · doi:10.1002/352760216x.ch5 · Cited by 18,779
The Economic Institutions of Capitalism
Dugger, W. M. (1987) · Journal of Economic Issues · doi:10.1080/00213624.1987.11504638 · Cited by 14,873
Estimating Nonresponse Bias in Mail Surveys
Armstrong, J. S., & Overton, T. S. (1977) · Journal of Marketing Research · doi:10.2307/3150783 · Cited by 12,222
The Economic Institutions of Capitalism
(1986) · The Antitrust Bulletin · doi:10.1177/0003603x8603100308 · Cited by 10,978
An integrative model of organizational trust
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995) · The Academy of Management Review · doi:10.2307/258792 · Cited by 10,736
Estimating nonresponse bias in mail surveys
Armstrong, J. S., & Overton, T. S. (1977) · Journal of Marketing Research · doi:10.1177/002224377701400320 · Cited by 10,390
Trust and TAM in Online Shopping: An Integrated Model1
Gefen, D., Karahanna, E., & Straub, D. W. (2003) · MIS Quarterly · doi:10.2307/30036519 · Cited by 8,635
Consumer acceptance of electronic commerce: Integrating trust and risk with the technology acceptance model
(2003) · International Journal of Electronic Commerce · doi:10.1080/10864415.2003.11044275 · Cited by 5,715

Show all 64 references

Research works printed but not linked: 3

Chellappa R.K. Consumers' trust in electronic commerce transactions: the role of perceived privacy and perceived security. http://www.bus.emory.edu/ram/Papers/sec-priv.pdf, 2001. Accessed 29 May 2008.
Gefen D., Pavlou, P.A. An inverted-U theory of trust: the moderating role of perceived regulatory effectiveness of online marketplaces. Proceeding, 27th international conference on information systems 2006:1–19.
Head, 2002, Trust in e-commerce: evaluating the impact of third-party seals, Quart J Electronic Commerce, 3, 307

Sorted by citations

Items 301–400 of 403

Investigating the Impact of Action-Based Information Cues on User Purchase Intention: A Social Learning Perspective
Sun, M., Chen, H., & Chen, H. (2026) · Journal of theoretical and applied electronic commerce research · doi:10.3390/jtaer21070203 · Cited by 1
Obstacles to online shopping: Impact of Gender and Internet Security Issues
Genis-Gruber, A., Gonul, M. S., & Taş, B. K. O. (2012) · DergiPark (Istanbul University) · Cited by 1
Antecedents and Consequences of E-News Brand Trust
Ardyan, E., & Aryanto, V. D. W. (2015) · International Journal of Innovation in the Digital Economy · doi:10.4018/ijide.2015040103 · Cited by 1
Exploring the Effectiveness of Seller Reputation Mechanism Using Online Sales Data
Wang, Y., Huang, L., & Guo, Y. M. (2014) · Journal of Electronic Commerce in Organizations · doi:10.4018/jeco.2014040104 · Cited by 1
Customers' Trust and Purchase Intention towards Taobao's Alipay (China online marketplace)
Yan, W. T., & Ha, Y. Y. (2011) · Cited by 1
Complementary Factors Influencing U.S. Consumers’ Intentions to Connect Their Tablets to Hotel Networks: The Roles of Hedonic Motivations, Trust, and Heuristics
Morosan, C. V., & Defranco, A. L. (2017) · Springer eBooks · doi:10.1007/978-3-319-51168-9_34 · Cited by 1
Essential of Apps Marketing Implementation and E-Commerce Strategies
Rezaei, S., Wee, C. H., & Naser, V. (2017) · Advances in e-business research series · doi:10.4018/978-1-5225-2449-6.ch006 · Cited by 1
Socio-psychological factors influencing continuance intention of participants using online social networks to buy
Assensoh-Kodua, A. (2015) · Journal of Governance and Regulation · doi:10.22495/jgr_v4_i1_p8 · Cited by 1
Security Aspects in Online Purchasing Applications
Tariq, K. R., Ibrahim, R. B., Forsyth, D. I., & Johni, R. A. (2017) · Kurdistan Journal of Applied Research · doi:10.24017/science.2017.3.9 · Cited by 1
A CONTENT ANALYSIS ON DIVERSITY AND PERSON WITH DISABILITIES IN CSR-AWARDED COMPANIES IN MALAYSIA
Maznorbalia, A. S., Ismail, Z., & Hussein, Z. (2021) · Social and Management Research Journal · doi:10.24191/smrj.v18i2.14902 · Cited by 1
Online Footwear Sales
Shukla, M., & Misra, R. (2021) · International Journal of E-Business Research · doi:10.4018/ijebr.2021100105 · Cited by 1
Antecedents of Buying Behavior Patterns of E-Consumers
Srivastava, G., & Bag, S. (2022) · Journal of Electronic Commerce in Organizations · doi:10.4018/jeco.300300 · Cited by 1
Online Shopping Behavior during Pandemic
Teh, P. L., Lee, A., & Teo, J. Y. (2022) · International Conference on Compute and Data Analysis (ICCDA) · doi:10.1145/3523089.3523106 · Cited by 1
Investigating the Impact of Social Media Marketing on Business Performance of Different Brands in Indian Cosmetics Market: An Empirical Study
Majumder, J., Giri, A., & Gangopadhyay, S. (2022) · Studies in computational intelligence · doi:10.1007/978-981-19-2300-5_19 · Cited by 1
Investigating the Factors Influencing Egyptian Domestic Tourists' Online Purchase Intention
Ayoub, F. S., & Briez, M. (2022) · International Journal of Heritage, Tourism, and Hospitality · doi:10.21608/ijhth.2022.309534 · Cited by 1
Factors Influencing Tax Declaration Decisions on Social Networks of Online Retailers in Vietnam
Nguyen, T. H., Lê, X. C., & Thi, T. H. V. (2024) · International Journal of Membrane Science and Technology · doi:10.15379/ijmst.v11i1.3532
AN EXAMINATION OF THE FACTORS SHAPING CONSUMERS' BANKING SERVICE PREFERENCES IN DIGITALIZATION PROCESS
Gürşen, A. E., & Şekerkaya, A. (2024) · Beykent Üniversitesi Sosyal Bilimler Dergisi · doi:10.18221/bujss.1411366 · Cited by 1
Analysis of the Effect of Brand Image, Service Quality, and Perceived Risk on Repurchase Intention Through Trust Syaria as an Intervening Variable at the "Ludeabaya" Semarang Online Store
Wardana, W., & Dirgantara, I. M. B. (2023) · JURNAL ILMIAH EKONOMI ISLAM · doi:10.29040/jiei.v9i2.9910 · Cited by 1
Consumer Privacy Expectations and the Impact on Buying Intentions
Linde, E. L., Brown, W. S., Cary, J. C., & Harper, P. J. (2024) · Journal of Management Policy and Practice · doi:10.33423/jmpp.v25i2.7185 · Cited by 1
Leveraging Trust for Value Creation: Enhancing Willingness to Use in Luxury E-Commerce Websites with Website Reputation and Third-Party Assurance
Thekkat, A. K., Anandkumar, V., & Valacherry, A. K. (2025) · Journal of Creating Value · doi:10.1177/23949643251314964 · Cited by 3
Government Support and Consumer Acceptance of E-Wallet Payments in Indonesia
So, I. G., Winoto, A. G., Suryanto, S., Muzakkir, A. A. A. F., Sardjono, W., & Gui, A. (2024) · International Conference on Business and Industrial Research (ICBIR) · doi:10.1109/icbir61386.2024.10875851 · Cited by 1
An empirical study on factors affecting consumers’ willingness to adopt reviews: a two-group analysis
Moriuchi, E., & Gonzalez-Fuentes, M. (2025) · The Journal of Marketing Theory and Practice · doi:10.1080/10696679.2025.2537657 · Cited by 2
Building Guests’ Platform Trust in Peer-To-Peer Accommodation: Socio-Technical and Resource-Matching Perspectives
La, L., Xu, F., & Jang, S. (2025) · Journal of Quality Assurance in Hospitality & Tourism · doi:10.1080/1528008x.2025.2571646 · Cited by 1
Validating the Relationship between Information Quality and Trust: The Moderating Effect from Customer Orientation
Cai, S., Yuan, X., & Chu, K. (2012) · Lecture notes in business information processing · doi:10.1007/978-3-642-32273-0_2 · Cited by 1
Empirical Assessment of the Role of Technology-Related Factors and Organization-Related Factors in Electronic Medical Records Implementation Success
Parthasarathy, R. (2017) · Digital Commons-DePaul (DePaul University) · Cited by 1
ANTECEDENTES DA INTENÇÃO DE RECOMPRA EM APLICATIVO DE HOSPEDAGEM
Curth, M., & de Paula, B. D. (2020) · Revista Gestão e Desenvolvimento · doi:10.25112/rgd.v17i1.1991 · Cited by 1
Antecedentes en la decisión de compra de paquetes turísticos a Bolivia mediante internet por parte de turistas sudamericanos
(Bolivia), U. C. B. S. P., Mercado, J. V. M., Arroyo, J. C., & (México), U. P. A. D. E. D. P. (2020) · PASOS Revista de Turismo y Patrimonio Cultural · doi:10.25145/j.pasos.2020.18.007 · Cited by 1
Tipologías de consumidores universitarios dentro de la práctica del e-commerce
Rueda, I. C. F. (2020) · ECORFAN eBooks · doi:10.35429/h.2020.7.84.94 · Cited by 1
IMPACT OF PERCEIVED RISK AND TRUST ON ONLINE SHOPPING BEHAVIOUR: A STUDY FROM INDIAN PERSPECTIVE
Bahl, R., & Kesharwani, S. (2020) · INTERNATIONAL JOURNAL OF MANAGEMENT · doi:10.34218/ijm.11.12.2020.329 · Cited by 4
O COMPORTAMENTO DO CONSUMIDOR NO MERCADO FITNESS: FÍSICO x VIRTUAL
Mello, M. E., Curth, M., Gonçalves, M. A., & Salvador, R. (2021) · Revista Gestão e Desenvolvimento · doi:10.25112/rgd.v18i3.2750 · Cited by 1
Prospects of E-Commerce Innovation in Increasing Students Consumer Trust
Sabar, W. (2022) · Jurnal Pendidikan Ekonomi (JUPE) · doi:10.26740/jupe.v10n2.p121-129 · Cited by 1
A study on reviews of online grocery stores during COVID-19 pandemic using sentiment analysis
Srivastava, G. (2022) · International Journal of Logistics Economics and Globalisation · doi:10.1504/ijleg.2022.10044915 · Cited by 1
The drivers of the intention to cruise during the Covid-19 pandemic: the role of the willingness to share personal information
Penco, L., & Profumo, G. (2022) · Sinergie Italian Journal of Management · doi:10.7433/s117.2022.06 · Cited by 1
Consumer Search Behaviour and Adoption of Online Booking of Travel Services in Saudi Arabia
Alatawy, K. S. (2015) · DMU Open Research Archive (De Montfort University) · Cited by 1
Understanding The Growth Of Takeaway Food Apps in The UK: A Supplier and Consumer Perspective
Hishamuddin, N. (2019) · Figshare · Cited by 1
Factors that Affect the Strategic Choice of Sales Channels : A Study of the Swedish Clothing Retail Industry
Biörck, D., & Thomasson, T. (2014) · KTH Publication Database DiVA (KTH Royal Institute of Technology) · Cited by 1
FIRM-CUSTOMER MOBILE DIGITAL CONNECTEDNESS: CONCEPTUALIZATION, MEASUREMENT AND IMPLICATIONS
Atapattu, M., & Sedera, D. (2014) · Swinburne figshare (Swinburne University of Technology)
Behavioural Models for Business Usage: The Case of Online Social Network Users
Assensoh-Kodua, A. (2015) · IEEE International Conference on Cloud Computing Technology and Science
Bargaining for your privacy in the information age: Systematic factors undermining the equity of user-company online information transactions
Glazer, P. M., & Straus, J. (2014) · Portland International Conference on Management of Engineering and Technology (PICMET)
Current Market Overview
Gainsbury, S. (2012) · SpringerBriefs in behavioral medicine · doi:10.1007/978-1-4614-3390-3_2
The Influence of Social Presence for Participating in Social Commerce
김진백 (2013) · Journal of Fisheries and Marine Sciences Education · doi:10.13000/jfmse.2013.25.4.848 · Cited by 3
Factors Influencing Consumers` Actual Behavior based on Different Degree of Product Information
Chang, H.-S., Park, K. O., & Wu, Z. (2010) · The Journal of the Korea Contents Association · doi:10.5392/jkca.2010.10.6.175
TIC: A methodology for the construction of E-Commerce
Zhang, J., Jin-rong, G., Su, W., & Dou, Y.-X. (2013) · International Conference on Quality, Reliability, Risk, Maintenance, and Safety Engineering · doi:10.1109/qr2mse.2013.6626010
An examination of consumer response to change in online retail environments
Ainsworth, J. (2011) · UC Research Repository (University of Canterbury) · doi:10.26021/5478
A Study of the Swedish Clothing Retail Industry
Biörck, D., & Thomasson, T. (2014)
The key factors affecting B2C acceptance in Egypt : an empirical investigation
AL-Sahouly, I., & Rashid, T. (2015) · University of Salford Institutional Repository (University of Salford)
Examination of a Model for Online Purchase of Sport Products
Yoo, J. (2014) · University of Minnesota Digital Conservancy (University of Minnesota)
AN EXPLORATORY STUDY ON THE FEASIBILITY OF ADOPTING SELF- SERVICE FUEL STATIONS IN JOHANNESBURG: MOTORISTS' PERSPECTIVE.
Uta, L. (2015)
Evaluation of User Acceptance of Virtual Environments and Interfaces for Communication in Virtual Teams
Cruz-Cunha, M. M., Putnik, G. D., Gonçalves, P., & Gonçalves, J. J. (2014) · International Journal of Web Portals · doi:10.4018/ijwp.2014100102
The Importance of Electronics News Brand Trust
Ardyan, E., & Aryanto, V. D. W. (2016) · Advances in e-business research series · doi:10.4018/978-1-5225-1779-5.ch008
The Moderated Mediation Effects of Branded App’s Experience and Emotional Bond on the Brand Loyalty
김상원, & Yang, B. (2016) · The Korean Journal of Consumer and Advertising Psychology · doi:10.21074/kjlcap.2016.17.4.711
Cybersecurity
Pookulangara, S. (2016) · IGI Global eBooks · doi:10.4018/978-1-4666-9787-4.ch012
Mobile Agent-Based Mobile Intelligent Business Security Transaction Model
Jiang, W., Chen, J., Xu, Y., & Wang, Y. (2018) · Communications in computer and information science · doi:10.1007/978-981-13-3044-5_4
THE INFLUENCE OF ONLINE INFORMATION SOURCE ON ATTITUDE, INFORMATION ADOPTION, AND PURCHASE INTENTION : STUDY IN CONSUMER CANDIDATE OF CAR PRODUCT IN BANDA ACEH
Wahyuni, S., Lubis, P. H., & Utami, S. (2019) · International journal of business management and economic review · doi:10.35409/ijbmer.2019.2426
Trust, Security and Perceived Risk Models for Designing Internet Banking
Massoud, A. M. A. (2015) · DMU Open Research Archive (De Montfort University)
Bank Selection Criteria and Performance of Public and Private Banks of Sri Lanka: A Comparative Study
Nilam, M. S. (2020) · CenRaPS Journal of Social Sciences · doi:10.46291/cenraps.v2i2.27
Faktor Pengaruh Purchase Intention Berdasarkan Perspektif Konsumen pada Aplikasi Mobile Online Travel Booking
Noprisson, H., & Utami, M. (2020) · JSAI (Journal Scientific and Applied Informatics) · doi:10.36085/jsai.v3i1.849
Mujeres en la Ciencia Educación
JESÚS, Á. M.-D. (2020) · ECORFAN eBooks · doi:10.35429/h.2020.7.1.175
Legal Issues in Implementing E-Commerce in GCC Countries from the Perspective of Financial Managers
Masood, O., & Javaria, K. (2021) · Jurnal Hukum Novelty · doi:10.26555/novelty.v12i01.a16808
Peer Review #3 of "Augmenting the technology acceptance model with trust model for the initial adoption of a blockchain-based system (v0.1)"
(2021) · PeerJ Computer Science · doi:10.7287/peerj-cs.502v0.1/reviews/3
Separating privacy and security in online decision-making process: The case of Venmo
Zanella, G., Jozani, M., & Pour, M. S. (2022) · Hawaii International Conference on System Sciences (HICSS) · doi:10.24251/hicss.2022.373
PROPAGANDA EM MÍDIAS SOCIAIS E COMPORTAMENTO DE CONSUMO: UM ESTUDO COM MULHERES CARIOCAS
RIBEIRO, D. J. (2021) · doi:10.17771/pucrio.acad.53880
Attitudes of Filipino Youth Customers Toward Online Shopping
Santos, K. E. S. (2017) · International Journal of Advanced engineering Management and Science · doi:10.22161/ijaems.3.8.16
A relação entre benefícios, incentivos e custos e a intenção de uso de mídias sociais digitais para o turismo
Carvalho, M. A., Ferreira, J. B., Falcão, R. P. D. Q., & de Freitas, A. S. (2022) · Revista Acadêmica Observatório de Inovação do Turismo · doi:10.17648/raoit.v15n4.6803
Examination of Privacy and Security Perceptions of Social Media and Online Shopping Users
Çetintaş, E., & Daştan, İ. (2022) · International Journal of Information Security and Privacy · doi:10.4018/ijisp.300321
Peer Review #2 of "Augmenting the technology acceptance model with trust model for the initial adoption of a blockchain-based system (v0.2)"
(2021) · PeerJ Computer Science · doi:10.7287/peerj-cs.502v0.2/reviews/2
EFEITOS DOS TRAÇOS DE PERSONALIDADE E GERAÇÕES NA INTENÇÃO DE COMPRA DE PRODUTOS TURÍSTICOS POR MEIO DE DISPOSITIVOS MÓVEIS DURANTE VIAGENS
Falcão, R. P. D. Q. (2018) · doi:10.17771/pucrio.acad.34996
The Importance of Electronics News Brand Trust
Ardyan, E., & Aryanto, V. D. W. (2019) · IGI Global eBooks · doi:10.4018/978-1-5225-9282-2.ch025
Analysis of Product Buying Decision on Lazada E-commerce based on Previous Buyers’ Comments
Aldrin, N. (2017) · European Researcher · doi:10.13187/er.2017.2.70
أثر التقییمات الالکترونیة من العملاء على الاتجاهات نحو الشراء عبر الانترنت "بالتطبیق على عملاء المتاجر الالکترونیة"
(2019) · مجلة الدراسات المالية والتجارية · doi:10.21608/mosj.2019.105063
Antecedents and Consequences of E-News Brand Trust
Ardyan, E., & Aryanto, V. D. W. (2019) · IGI Global eBooks · doi:10.4018/978-1-5225-9282-2.ch024
Peer Review #1 of "Augmenting the technology acceptance model with trust model for the initial adoption of a blockchain-based system (v0.1)"
(2021) · PeerJ Computer Science · doi:10.7287/peerj-cs.502v0.1/reviews/1
Peer Review #2 of "Augmenting the technology acceptance model with trust model for the initial adoption of a blockchain-based system (v0.1)"
(2021) · PeerJ Computer Science · doi:10.7287/peerj-cs.502v0.1/reviews/2
What Makes Customers Repurchase Grocery Products from Online Stores in Korea
Park, J. Y., & Thangam, D. (2021) · IGI Global eBooks · doi:10.4018/978-1-7998-8957-1.ch069
Antecedentes na intenção de recompra em agências de viagem com lojas físicas e virtuais
Curth, M., & Falcão, R. F. (2023) · Podium Sport Leisure and Tourism Review · doi:10.5585/podium.v12i1.21109
Attitudes and preferences toward the adoption of voice-controlled intelligent personal assistants: Evidence from Croatia
Budimir, B., Biloš, A., & Kraljević, B. (2023) · Information Research · doi:10.47989/508 · Cited by 2
The Role of Emerging Uses Technology-based in Accounting Information Processing (A Study of Property & Real Estate Sector in Indonesia)
Paramitha, P. D. A., & Fadjarenie, A. (2023) · Journal of Economics Finance and Management Studies · doi:10.47191/jefms/v6-i10-45
Mobile phone apps-based shopping and generation z’s impulsive fashion apparel buying behaviour
Ajanthan, D. (2023) · International Conference on Business Research (ICBR) · doi:10.31705/icbr.2023.21
A Study on Optimizing Mobile Food Delivery Apps with a Focus on Cloud Kitchens
Marri, R. (2023) · International Journal of Science and Research (IJSR) · doi:10.21275/sr231116123458
العلاقة بين القيادة الإلكترونية والتسويق عبر مواقع التواصل الاجتماعي: الدور الوسيط لحقوق العميل (دراسة تطبيقية على عملاء مواقع التواصل الاجتماعي المتعاملين مع الشركات المسجلة بالقرية الذكية في مصر)
حسن, أ. د. ع. ا. ع., يوسف, ك. أ. م. ف., & يسن, ه. م. (2024) · Mağallaẗ Rāyaẗ Al-Dawliyyaẗ Lil ʿulūm Al-Tiğāriyyaẗ · doi:10.21608/rijcs.2024.260087.1044
Attributes to Construct Trust on E-Commerce: A Qualitative Study
Ghuloum, M. A. A. (2024) · doi:10.53555/kuey.v30i5.3231
Faktor-Faktor Yang Memengaruhi Trust Dalam Rekomendasi Collaborative Filltering Facebook Terhadap Purchase Intentions
Banyu, G. A., & Purba, H. (2024) · Journal of Economic Bussines and Accounting (COSTING) · doi:10.31539/costing.v7i3.9634
Hiệu quả quản lý nhà nước đối với bán lẻ trực tuyến tại Việt Nam - nghiên cứu từ các doanh nghiệp bán lẻ
Trần, H. N. (2024) · Tạp chí Khoa học Thương mại · doi:10.54404/jts.2024.195v.02
Investigating E-servicescape, Trust, E-WOM, and Customer Loyalty
Tran, G. A. (2014) · University of North Texas Digital Library (University of North Texas) · doi:10.12794/metadc699848
An Empirical Study of Online Shopping Behavior for Consumer Durable Products with Special Reference to Demographic Factors in Madhya Pradesh
Sharma, M. P. S. K., & Dave, T. (2025) · International Journal For Multidisciplinary Research · doi:10.36948/ijfmr.2025.v07i03.46622
Digital Economy: Technology Acceptance Model Supports Indonesia's Sustainable Economy (Continuance Intention in Generation Z based on Customer Experience using Shopee)
Putri, N. L. I., Fitria, N., & Istichomah, I. (2025) · Wiga Jurnal Penelitian Ilmu Ekonomi · doi:10.30741/wiga.v15i1.1439 · Cited by 1
Shaping Impulse Buying Through Customer Experience: Insights from Mukbang Commerce in VietnamPreprint
Vuong, N. L., Pham, H., Le, H. K., Dinh, D. T., Dinh, H. T. T., Nguyen, N. L., & Nguyen, C. H. (2025) · SSRN Electronic Journal · doi:10.2139/ssrn.5362928
Remote Patient Monitoring: A Paradigm Shift
Tomar, D. S., Sharma, S., Sharma, A., Dinesh, G., & Sharma, A. (2025) · BENTHAM SCIENCE PUBLISHERS eBooks · doi:10.2174/9789815324457125010007
E-News Brand Trust
Ardyan, E., & Aryanto, V. D. W. (2014) · International Journal of Online Marketing · doi:10.4018/ijom.2014100103
The Power of Fit in E-Commerce Platforms: Aligning Customer Service Orientation and Internal Service Quality
Shao, S. P., Marjerison, R. K., & Kim, J. M. (2026) · Journal of theoretical and applied electronic commerce research · doi:10.3390/jtaer21010008
Unmasking Greenwashing and Building Social Trust: Role of Social Media Influencer
Yadav, P. S., Kiran, P. B. N., Anto, M. R., Babu, G. N. P. V., Sharma, A., & Kumar, A. (2026) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-83662-782-120261009
The impact of social media on B2C commercial organizations performance
Azouri, M. (2016) · doi:10.70675/e95086c8ze271z48cfzb661z9d9d8db61b2d
Déterminants et conséquences de l'attitude du touriste à l'égard de l'annonce en ligne : une application aux bannières publicitaires touristiques
Alsokkary, A. (2017) · theses.fr (ABES) · doi:10.70675/c7c98861zb661z49acza0bbzef8ec16a2680
Facteurs d'atmosphère des sites de e-commerce en trois dimensions (3D)
Gourvennec, B. (2017) · doi:10.70675/483628d2zdd27z4391z9eabzda2ed7fc6cfe
Dark Patterns and Mindful Commerce: Portuguese Consumers’ Perceptions and the Impact on Trust, Loyalty, and Purchase Intention
Moreira, R. R., Carlos, V. L. D. S., & Lopes, T. S. A. (2026) · Smart innovation, systems and technologies · doi:10.1007/978-3-032-16288-5_44
When promotions do not work: the role of privacy concerns in creating an online account
Park, S.-J. (2026) · Sport Business and Management An International Journal · doi:10.1108/sbm-09-2025-0237
Formation of perceived authenticity, trust, and behavioral intentions in online sites: An evidence from travelers
Zerman, S., Koçoğlu, C. M., & Gedik, G. (2026) · Istanbul Business Research · doi:10.26650/ibr.2026.55.1569841
The Effect of Security and Privacy on Albanian Customer Loyalty
Barolli, E., Duraj, B., & Xhyheri, K. (2026) · WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS · doi:10.37394/23207.2026.23.35
Trust equilibrium theoryPreprint
Roni, S. M. (2026) · SSRN Electronic Journal · doi:10.2139/ssrn.6820185
Trust Resilience in Pedagogical Agents: Will Anthropomorphism Help Against Trust Decline?
Hapsari, F., & Pieschl, S. (2026) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2026.2690098

Authors: McCole, P., Ramsey, E., & Williams, J.
Affiliations: Queen's University Belfast (GB)
University of Ulster (GB)
University of Otago (NZ)
Corresponding author: McCole, Patrick
ORCID: McCole, Patrick
Ramsey, Elaine
Williams, John
Venue: Journal of Business Research
Publisher: Elsevier BV
Published: 2010-09
Volume: 63
Issue: 9-10
Pages: 1018-1024
ISSN: 0148-2963 (ISSN-L)
DOI: 10.1016/j.jbusres.2009.02.025
OpenAlex: W2002390923
Semantic Scholar: 6f529109af069db4a124b98c452c484978f16274
Cited by: 403
References: 64
Citations by year: 2026: 12 · 2025: 10 · 2024: 22 · 2023: 25 · 2022: 25 · 2021: 43 · 2020: 34 · 2019: 32 · 2018: 19 · 2017: 26 · 2016: 39 · 2015: 36 · 2014: 32 · 2013: 19 · 2012: 14
FWCI: 21.04
Type: journal article
Language: en
Open access: closed
Licence: www.elsevier.com/tdm/userlicense/1.0/ (tdm)
www.elsevier.com/legal/tdmrep-license (tdm)
Locations: Journal of Business Research (publishedVersion)
RePEc: Research Papers in Economics (submittedVersion)
Research Portal (Queen's University Belfast) (submittedVersion)
Topics: Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
Social Sciences › Business, Management and Accounting › Marketing › Customer Service Quality and Loyalty
Keywords: online shopping, consumer trust, vendor trust, online trust, third-party trust, privacy concerns, security concerns, moderating effect, e-commerce adoption, online customer behavior, business-to-consumer relationships

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

Trust considerations on attitudes towards online purchasing: The moderating effect of privacy and security concerns

Overview

Integrity signals

Verification

Claims the paper makes

Claims other papers make about this one

Citations

Cites

Cited by

Related

Metadata

Record

About these checks