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Cited by 285

The DOI matches its Crossref record; 54 of the 54 references it cites were found in a registry or an index.

Investigating mediators between corporate reputation and customer citizenship behaviors

Bartikowski, Boris, Walsh, Gianfranco·2011·Journal of Business Research
DOI 10.1016/j.jbusres.2009.09.018
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Crossref · 10.1016/j.jbusres.2009.09.018

Cites

54 of 54 references verified0 citation errors · 0 not checkable

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Citations

Cites

Show all 54 references

Research works printed but not linked: 3

  1. Caruana, 2004, Corporate reputation, customer satisfaction, & customer loyalty: what is the relationship?, vol. 27, 301
  2. Chiung-Ju, 2008, Do loyal and more involved customers reciprocate retailer's relationship efforts?, J Serv R, 8, 63
  3. Lovelock, 1979, Look to consumers to increase productivity, Harv Bus Rev, 57, 168

Cited by

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Metadata

Authors
Bartikowski, B., & Walsh, G.
Venue
Journal of Business Research
Publisher
Elsevier BV
Published
2011-01
Volume
64
Issue
1
Pages
39-44
ISSN
0148-2963 (ISSN-L)
DOI
10.1016/j.jbusres.2009.09.018
OpenAlex
W2131677145
Cited by
285
References
54
FWCI
7.07
Type
journal article
Language
en
Open access
closed
Licence
www.elsevier.com/tdm/userlicense/1.0/ (tdm)

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CoChat. (2026). Citation check: Investigating mediators between corporate reputation and customer citizenship behaviors. https://app.cochat.ai/papers/10.1016/j.jbusres.2009.09.018
The paper
Bartikowski, B., & Walsh, G. (2011). Investigating mediators between corporate reputation and customer citizenship behaviors. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2009.09.018

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.