The DOI matches its Crossref record; 16 of the 16 references it cites were found in a registry or an index.
Corporate social responsibility as a determinant of consumer loyalty: An examination of ethical standard, satisfaction, and trust
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Citations
Cites
On the Evaluation of Structural Equation Models
Bagozzi, R. P., & Yi, Y. (1988) · Journal of the Academy of Marketing Science · doi:10.1007/bf02723327 · Cited by 26,163
The commitment-trust theory of relationship marketing
Morgan, R. M., & Hunt, S. D. (1994) · Journal of Marketing · doi:10.1177/002224299405800302 · Cited by 22,355
Significance tests and goodness of fit in the analysis of covariance structures.
Bentler, P. M., & Bonett, D. G. (1980) · Psychological Bulletin · doi:10.1037//0033-2909.88.3.588 · Cited by 19,023
The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships
Garbarino, E., & Johnson, M. S. (1999) · Journal of Marketing · doi:10.1177/002224299906300205 · Cited by 4,899
Relationship Quality in Services Selling: An Interpersonal Influence Perspective
Crosby, L. A., Evans, K. R., & Cowles, D. (1990) · Journal of Marketing · doi:10.1177/002224299005400306 · Cited by 4,763
Principles and practice in reporting structural equation analyses.
McDonald, R. P., & Ho, M.-H. R. (2002) · Psychological Methods · doi:10.1037/1082-989x.7.1.64 · Cited by 4,734
Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility
Sen, S., & Bhattacharya, C. B. (2001) · Journal of Marketing Research · doi:10.1509/jmkr.38.2.225.18838 · Cited by 4,659
Consumer trust, value, and loyalty in relational exchanges
Sirdeshmukh, D., Singh, J., & Sabol, B. (2002) · Journal of Marketing · doi:10.1509/jmkg.66.1.15.18449 · Cited by 4,196
Corporate Social Responsibility, Customer Satisfaction, and Market Value
Luo, X., & Bhattacharya, C. B. (2006) · Journal of Marketing · doi:10.1509/jmkg.70.4.001 · Cited by 3,439
Corporate Social Responsibility: Strategic Implications*
McWilliams, A., Siegel, D. S., & Wright, P. M. (2006) · Journal of Management Studies · doi:10.1111/j.1467-6486.2006.00580.x · Cited by 3,154
Metadata
- Authors
- Park, E., Kim, K. J., & Kwon, S. J.
- Venue
- Journal of Business Research
- Publisher
- Elsevier BV
- Published
- 2017-07
- Volume
- 76
- Pages
- 8-13
- ISSN
- 0148-2963 (ISSN-L)
- OpenAlex
- W2591624311
- Cited by
- 338
- References
- 16
- FWCI
- 46.91
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: Corporate social responsibility as a determinant of consumer loyalty: An examination of ethical standard, satisfaction, and trust. https://app.cochat.ai/papers/10.1016/j.jbusres.2017.02.017
- The paper
- Park, E., Kim, K. J., & Kwon, S. J. (2017). Corporate social responsibility as a determinant of consumer loyalty: An examination of ethical standard, satisfaction, and trust. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2017.02.017
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.