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Cited by 995

The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.

Digital servitization business models in ecosystems: A theory of the firm

Open access
Kohtamäki, Marko, Parida, Vinit, Oghazi, Pejvak, Gebauer, Heiko, Baines, Tim·2019·Journal of Business Research

Abstract

This study extends the discussion of digital servitization business models by adopting the perspective of the theory of the firm. We use four theories of the firm (industrial organization, the resource-based view, organizational identity, and the transaction cost approach) to understand digital servitization business models of firms in the context of ecosystems. Digitalization transforms the business models of solution providers and shapes their firm boundary decisions as they develop digital solutions across organizational boundaries within ecosystems such as harbors, mines, and airports. Thus, digitalization not only affects individual firms' business models but also requires the alignment of the business models of other firms within the ecosystem. Hence, business models in digital servitization should be viewed from an ecosystem perspective. Based on a rigorous literature review, we provide suggestions for future research on digital servitization business models within ecosystems.

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Crossref · 10.1016/j.jbusres.2019.06.027

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Metadata

Authors
Kohtamäki, M., Parida, V., Oghazi, P., Gebauer, H., & Baines, T.
Venue
Journal of Business Research
Publisher
Elsevier BV
Published
2019-11
Volume
104
Pages
380-392
ISSN
0148-2963 (ISSN-L)
OpenAlex
W2954217333
Cited by
995
References
6
FWCI
112.91
Type
journal article
Language
en
Open access
hybrid

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CoChat. (2026). Citation check: Digital servitization business models in ecosystems: A theory of the firm. https://app.cochat.ai/papers/10.1016/j.jbusres.2019.06.027
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Kohtamäki, M., Parida, V., Oghazi, P., Gebauer, H., & Baines, T. (2019). Digital servitization business models in ecosystems: A theory of the firm. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2019.06.027

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.