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Cited by 853

The DOI matches its Crossref record; 51 of the 51 references it cites were found in a registry or an index.

Digital transformation in healthcare: Analyzing the current state-of-research

Open access
Kraus, Sascha, Schiavone, Francesco, Pluzhnikova, Anna, Invernizzi, Anna Chiara·2021·Journal of Business Research

Abstract

Digital transformation in healthcare is of increasing relevance for both scholars and practitioners in the field. Our article attempts to assess the research question how multiple stakeholders implement digital technologies for management and business purposes. To answer this question, we perform a systematic literature review about the state of the art of digital transformation in healthcare. Our findings show that prior research falls into five clusters: operational efficiency by healthcare providers; patient-centered approaches; organizational factors and managerial implications; workforce practices; and socio-economic aspects. These clusters are linked together into a model showing how these various forms of technology implementation lead to operational efficiencies for services providers. Various directions for future research and management implications are offered.

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Crossref · 10.1016/j.jbusres.2020.10.030

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Show all 51 references

Research works printed but not linked: 6

  1. Arni, 2017, Adoption of digital marketing in health industry, SIES Journal of Management, 13
  2. Chakravorty, 2018, Digital technologies as enablers of care-quality and performance: A conceptual review of hospital supply chain network, IUP Journal of Supply Chain Management, 15, 7
  3. Coile, 2000, The digital transformation of healthcare, Physician Executive, 26
  4. Gray, 2013, Realizing strategic value through center-edge digital transformation in consumer-centric industries, MIS Quarterly Executive, 12, 1
  5. Huber, 2018, Digital transformations in healthcare professionals’ work: Dynamics of autonomy, control and accountability, Management Revue, 29, 139, 10.5771/0935-9915-2018-2-139 · doi:10.5771/0935-9915-2018-2-139
  6. Reddy, 2016, Digitalisation: The future of healthcare, Journal of Business Management, 126

Cited by

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Metadata

Authors
Kraus, S., Schiavone, F., Pluzhnikova, A., & Invernizzi, A. C.
Venue
Journal of Business Research
Publisher
Elsevier BV
Published
2021-02
Volume
123
Pages
557-567
ISSN
0148-2963 (ISSN-L)
OpenAlex
W3093530709
Cited by
853
References
51
FWCI
74.42
Type
journal article
Language
en
Open access
hybrid
Licence

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CoChat. (2026). Citation check: Digital transformation in healthcare: Analyzing the current state-of-research. https://app.cochat.ai/papers/10.1016/j.jbusres.2020.10.030
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Kraus, S., Schiavone, F., Pluzhnikova, A., & Invernizzi, A. C. (2021). Digital transformation in healthcare: Analyzing the current state-of-research. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2020.10.030

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.