The effects of technological turbulence and breadth on supply chain technology acceptance and adoption
Abstract
The current empirical study examines the intention to use and subsequent implementation of a supply chain technology. Specifically, the authors extend the technology acceptance model (TAM) to incorporate the state of the technology environment (technological turbulence) and the extent to which other supply chain technologies have already been adopted by the firm (technological breadth). A series of seemingly unrelated regressions (SUR) were used to analyze survey data from 195 respondents. The results show that in technologically turbulent environments, the relationships between the firm's perceived usefulness and ease of use and the firm's intention to use a supply chain technology are stronger. The study also finds that the relationship between the firm's intention to use a supply chain technology and the implementation of the technology is weaker in firms with greater technological breadth.
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For many organisations implementing e-procurement, significant gaps exist between investments in and returns on technologies (the IT paradox).
“However, for many organisations implementing e-procurement, we see evidence of the IT paradox, whereby significant gaps exist between investments in and returns on technologies (Autry et al., 2010; Finger et al., 2014).”
From Examining the antecedents of the technology acceptance model within e-procurement (2018) · cites this paper as Autry et al., 2010
Autry et al. (2010) used TAM in their analysis of supply chain technology but adapted the model from its usual individual level to analyse the firm itself.
“Finally, Autry et al. (2010) have used TAM in their analysis of supply chain technology but adapted the model from its usual individual level to analyse the firm itself.”
From Examining the antecedents of the technology acceptance model within e-procurement (2018) · cites this paper as Autry et al. (2010)
If a technology is positively evaluated on perceived usefulness and perceived ease of use, its usage will ensue.
“If a technology is positively evaluated on these factors its usage will ensue (Autry et al. 2010).”
From Examining the antecedents of the technology acceptance model within e-procurement (2018) · cites this paper as Autry et al. 2010
The TAM connects individuals' cognitive approval (acceptance) of the features of a technology to their behavioral intentions of use and consequently its actual usage.
“The TAM connects individuals' cognitive approval (acceptance) of the features of a technology to their behavioral intentions of use and consequently its actual usage (Autry et al. 2010).”
From Examining the antecedents of the technology acceptance model within e-procurement (2018) · cites this paper as Autry et al. 2010
One of the enduring criticisms of the TAM is its failure to explicitly incorporate the various antecedents to the higher order constructs of perceived usefulness and perceived ease of use.
“However, one of the enduring criticisms of the TAM is its failure to explicitly incorporate the various antecedents to the higher order constructs of PU and PEOU (Autry et al., 2010; Venkatesh et al., 2007).”
From Examining the antecedents of the technology acceptance model within e-procurement (2018) · cites this paper as Autry et al., 2010
Expensive systems can be rejected due to unsuitable user interfaces.
“expensive systems can be rejected due to unsuitable user interfaces (Autry et al., 2010).”
From Examining the antecedents of the technology acceptance model within e-procurement (2018) · cites this paper as Autry et al., 2010
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References 82 · Cited by 291
- Authors
- Autry, C. W., Grawe, S. J., Daugherty, P. J., & Richey, R. G.
- Affiliations
- University of Tennessee at Knoxville (US)
- Iowa State University (US)
- University of Oklahoma (US)
- Venue
- Journal of Operations Management
- Publisher
- Wiley
- Published
- 2010-03-27
- Volume
- 28
- Issue
- 6
- Pages
- 522-536
- ISSN
- 0272-6963 (ISSN-L)
- 1873-1317
- OpenAlex
- W2042618127
- Cited by
- 291
- References
- 82
- Citations by year
- 2026: 17 · 2025: 24 · 2024: 22 · 2023: 34 · 2022: 26 · 2021: 19 · 2020: 25 · 2019: 21 · 2018: 14 · 2017: 13 · 2016: 19 · 2015: 15 · 2014: 16 · 2013: 14 · 2012: 6
- FWCI
- 18.42
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Operations Management (publishedVersion)
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Management Information Systems › ERP Systems Implementation and Impact
- Social Sciences › Business, Management and Accounting › Management Information Systems › Quality and Supply Management
- Keywords
- supply chain technology, technology acceptance, technological turbulence, technology adoption, technology implementation, perceived usefulness, perceived ease of use, intention to use, technology environment
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