Evolution of retail formats: past, present, and future
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Technology continues to shape the context of ERT and related CX, with innovation creating novel spatial touchpoints.
“Technology continues to shape the context of ERT and related CX (Gauri et al., 2021), with innovation creating novel spatial touchpoints.”
From Retail futures: Customer experience, phygital retailing, and the Experiential Retail Territories perspective (2025) · cites this paper as Gauri et al., 2021
The foundations of value creation in retail space arguably remain constant, simultaneously satisfying utilitarian and hedonic shopping value while delivering immersive or convenient experiences.
“However, the foundations of value creation in retail space arguably remain constant (Babin et al., 2021), simultaneously satisfying utilitarian and hedonic shopping value while delivering immersive or convenient experiences (Alexander and Blazquez Cano, 2020;Gauri et al., 2021).”
From Retail futures: Customer experience, phygital retailing, and the Experiential Retail Territories perspective (2025) · cites this paper as Gauri et al., 2021
Cites
Brynjolfsson, E., Hu, Y. (., & Simester, D. (2011) · Management Science · doi:10.1287/mnsc.1110.1371 · Cited by 847 · see citing works
Adding Bricks to Clicks: Predicting the Patterns of Cross-Channel Elasticities over Time
Avery, J., Steenburgh, T. J., Deighton, J., & Caravella, M. (2012) · Journal of Marketing · doi:10.1509/jm.09.0081 · Cited by 533 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Alexander, B., & Varley, R. (2025) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2024.104108 · Cited by 87 · see citing works
Exploring the influence of flagship store experience and consumer interactions on purchase behaviour
Lourenco, C. E., Madeira, J. C., & Santos, V. M. (2025) · ReMark - Revista Brasileira de Marketing · doi:10.5585/2025.27409 · Cited by 1 · see citing works
- Authors
- Gauri, D. K., Jindal, R. P., Ratchford, B., Fox, E., Bhatnagar, A., Pandey, A., Navallo, J. R., Fogarty, J., Carr, S., & Howerton, E.
- Venue
- Journal of Retailing
- Publisher
- Elsevier BV
- Published
- 2021-03
- Volume
- 97
- Issue
- 1
- Pages
- 42-61
- ISSN
- 0022-4359
- Cited by
- 208
- References
- 2
- Language
- en
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
