The DOI matches its Crossref record; 43 of the 43 references it cites were found in a registry or an index.
The effect of COVID-19 on consumer shopping behaviour: Generational cohort perspective
Open accessAbstract
The purpose of this research is to contribute to an understanding of the trends and impacts of the COVID-19 pandemic on consumer buying behaviour. The results document changes in consumer behaviour patterns that came to dominate at the start of the second wave of the COVID-19 pandemic in the context of the Czech Republic. The questionnaire survey using an online panel in a selected country was conducted to identify how consumers from the Baby Boomers, X and Y generations changed their shopping behaviour and which needs they gave preference to during the pandemic crisis in relation to their fears. Using a multiple regression analysis, we demonstrated that fear appeal (fears for health and economic fears) are associated with the changes in customer behaviour and influence traditional and online shopping related to COVID-19. The findings demonstrate significant differences as well as similarities in consumer behaviour between generations. Through empirical investigation, this research supports and expands generation cohort theory in relation to changes in consumer behaviour during the Covid-19 pandemic from a Central European perspective, and provides useful information for researchers and practitioners, particularly for retailers and marketers, to implement appropriate strategies.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
R: A Language and Environment for Statistical Computing
R Core Team (2025) · doi:10.32614/r.manuals · Cited by 352,181
(1997) · Naming the Mind: How Psychology Found its Language · doi:10.4135/9781446221815.n7 · Cited by 15,148
Simultaneous Inference in General Parametric Models
Hothorn, T., Bretz, F., & Westfall, P. (2008) · Biometrical Journal · doi:10.1002/bimj.200810425 · Cited by 13,847
Kline, P. (1993) · Personality and Individual Differences · doi:10.1016/0191-8869(93)90054-7 · Cited by 8,744
The Fear of COVID-19 Scale: Development and Initial Validation
Ahorsu, D. K., Lin, C.-Y., Imani, V., Saffari, M., Griffiths, M. D., & Pakpour, A. H. (2022) · International Journal of Mental Health and Addiction · doi:10.1007/s11469-020-00270-8 · Cited by 4,332 · cited 1×
“Studies show that COVID-19 and its consequences has led to fears, worries and anxiety and has become one of the major factors impacting the health and wellbeing of individuals worldwide (Reznik et al., 2020; Ahorsu et al., 2020).”
The effect of travel restrictions on the spread of the 2019 novel coronavirus (COVID-19) outbreak
Chinazzi, M., Davis, J. T., Ajelli, M., Gioannini, C., Litvinova, M., Merler, S., Pastore y Piontti, A., Mu, K., Rossi, L., Sun, K., et al. (2020) · Science · doi:10.1126/science.aba9757 · Cited by 3,694
Effects of COVID-19 on business and research
Donthu, N., & Gustafsson, A. (2020) · Journal of Business Research · doi:10.1016/j.jbusres.2020.06.008 · Cited by 2,098
Impact of Covid-19 on consumer behavior: Will the old habits return or die?
Sheth, J. (2020) · Journal of Business Research · doi:10.1016/j.jbusres.2020.05.059 · Cited by 1,766
The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy
He, H., & Harris, L. (2020) · Journal of Business Research · doi:10.1016/j.jbusres.2020.05.030 · Cited by 1,455
Verma, S., & Gustafsson, A. (2020) · Journal of Business Research · doi:10.1016/j.jbusres.2020.06.057 · Cited by 1,092
Cited by
Wang, S., Cheah, J.-H., Lim, X.-J., Leong, Y. C., & Choo, W. C. (2022) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2021.102843 · Cited by 70
Doran, N. M., Bădîrcea, R. M., & Manta, A. G. (2022) · Electronics · doi:10.3390/electronics11213483 · Cited by 49
The impact of Influencers’ credibility towards purchase intention
Martiningsih, D. A., & Setyawan, A. A. (2022) · Advances in Economics, Business and Management Research · doi:10.2991/aebmr.k.220602.025 · Cited by 37
Yue, W., Liu, N., Zheng, Q., & Wang, H. H. (2021) · Foods · doi:10.3390/foods10092156 · Cited by 25
“Some consumers changed their shopping channels from offline supermarkets and wet markets to online stores [4,5].”
BackgroundConsumers' behavioral intention toward online shopping in the post‐COVID‐19 period
Khatoon, S., Anwar, I., Shamsi, M. A., & Chaudhary, A. (2024) · International Journal of Consumer Studies · doi:10.1111/ijcs.13001 · Cited by 21
Metadata
- Authors
- Eger, L., Komárková, L., Egerová, D., & Mičík, M.
- Venue
- Journal of Retailing and Consumer Services
- Publisher
- Elsevier BV
- Published
- 2021-07
- Volume
- 61
- Pages
- 102542
- ISSN
- 0969-6989 (ISSN-L)
- OpenAlex
- W3137773392
- Cited by
- 531
- References
- 43
- FWCI
- 85.49
- Type
- journal article
- Language
- en
- Open access
- green
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: The effect of COVID-19 on consumer shopping behaviour: Generational cohort perspective. https://app.cochat.ai/papers/10.1016/j.jretconser.2021.102542
- The paper
- Eger, L., Komárková, L., Egerová, D., & Mičík, M. (2021). The effect of COVID-19 on consumer shopping behaviour: Generational cohort perspective. Journal of Retailing and Consumer Services. https://doi.org/10.1016/j.jretconser.2021.102542
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
