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Leadership Coaching in Surgical Residency: Reasons for Referral and Topics Addressed to Improve Nontechnical Skill
Abstract
Purpose Professional coaching has been utilized in the military and private sector with a long track record of optimizing efficiency, improving high-functioning team performance, and creating greater satisfaction among the workforce. Recent studies in physician populations have suggested that coaching may protect healthcare providers from burnout and improve quality of life and resilience. The aims of the current study were to describe our single-institution experience with the introduction of a leadership coaching program among surgical residents and to characterize the nature of the common reasons for referral for coaching.Methods Upon identification by program faculty that a resident would benefit from coaching, an email was sent from the program director to the coach to establish contact between the coach and resident, with a brief synopsis of the factors that lead to the resident being referred for coaching. The study team obtained deidentified, simplified synopses of the initial email correspondences from program leadership reaching out to residents to refer them to coaching. Common recurring themes were quantified. Later, coaches reviewed their notes kept during coaching sessions and, in a similar fashion, identified topics discussed and skills developed in coaching sessions for each resident. Topics were summarized for each resident, and a deidentified list of residents and the themes reviewed in coaching were provided to the study team, who quantified these topics. Baseline demographic information on the resident cohort, including training level, gender, and number of repeat referrals were summarized to delineate differences in patterns of repeat referral and attrition.Results This study was conducted within the general surgery residency program at a single academic medical center, composed of 43 categorical and 8 preliminary residents. Over a 2.5-year period, 21 residents were referred: 5 chief, 8 senior, 5 midlevel, and 3 junior (1 preliminary) residents. Male residents represented 2/3 and female residents 1/3 of the total number of referrals. There were 3 repeat referrals, 2 male and 1 female. We identified 2 overarching reasons for which residents were referred for coaching: request for structured leadership training and request for communication training. Six themes were identified upon review of referrals for coaching. Among these were the need for improved communication, methods to improve team integration, tools to balance professional and personal responsibilities, and practices to improve confidence and assertiveness. Through the coaching relationship, residents reviewed deficits and received an individualized plan to address newly identified problem areas. Upon initiation of coaching, new themes like anxiety management, emotional intelligence, and cultural acclimatization were identified. During each coaching session, residents participate in exercises designed to build habits of effective listening, communication, and conflict resolution.Conclusions Coaching in surgical residency provides a structured program for residents to develop skills in planning and orchestrating team operations, listening and communicating effectively, mitigating conflict, and managing professional and personal responsibilities. Follow-up studies will focus on the long-term effects of professional coaching, evaluating survey data from self-assessments and professional evaluations.
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The coaching model is well-being focused.
“| Coaching process related | Coaching model | Well-being focused | [93,101,157] |”
From Coaching in undergraduate and graduate medical education: a scoping review of success factors, barriers, and outcomes (2026) · cites this paper as [157]
Citations
Cites
Leadership Training in Graduate Medical Education: A Systematic Review
Sadowski, B. W., Cantrell, S. E., Barelski, A., O’Malley, P. G., & Hartzell, J. D. (2018) · Journal of Graduate Medical Education · doi:10.4300/jgme-d-17-00194.1 · Cited by 178
Association of a Statewide Surgical Coaching Program With Clinical Outcomes and Surgeon Perceptions
Greenberg, C. C., Byrnes, M. E., Engler, T. A., Quamme, S. R. P., Thumma, J. R., & Dimick, J. B. (2021) · Annals of Surgery · doi:10.1097/sla.0000000000004800 · Cited by 61
Coaching as a Mechanism to Challenge Surgical Professional Identities
Byrnes, M. E., Engler, T. A., Greenberg, C. C., Fry, B. T., Dombrowski, J. C., & Dimick, J. B. (2019) · Annals of Surgery · doi:10.1097/sla.0000000000003707 · Cited by 29
Coaching to enhance qualified surgeons’ non-technical skills: a systematic review
Granchi, N., Ting, Y. Y., Foley, K., Reid, J., Vreugdenburg, T. D., Trochsler, M., Bruening, M. H., & Maddern, G. J. (2021) · British journal of surgery · doi:10.1093/bjs/znab283 · Cited by 26
On Becoming a Master Surgeon: Role Models, Mentorship, Coaching, and Apprenticeship
Stephens, E. H., & Dearani, J. A. (2020) · The Annals of Thoracic Surgery · doi:10.1016/j.athoracsur.2020.06.061 · Cited by 25
Coaching for Surgeons: A Scoping Review of the Quantitative Evidence
Skinner, S. C., Mazza, S., Carty, M. J., Lifante, J., & Duclos, A. (2022) · Annals of Surgery Open · doi:10.1097/as9.0000000000000179 · Cited by 20
Executive Coaching for Leadership Development: Experience of Academic Physician Leaders
Kirk, V. G., Kania‐Richmond, A., & Chaput, K. (2019) · Healthcare Quarterly · doi:10.12927/hcq.2019.25835 · Cited by 16
Introduction to surgical coaching
Willemot, L., Lee, M. J., & Mulford, J. (2023) · ANZ Journal of Surgery · doi:10.1111/ans.18287 · Cited by 12
Rivard, S. J., Varlamos, C. J., Hibbard, C. E., Duby, A. A., Callow, M. J., Dimick, J. B., Byrn, J. C., & Byrnes, M. E. (2022) · Surgery · doi:10.1016/j.surg.2022.03.015 · Cited by 9
Improving Surgical Excellence: Can Coaching Surgeons Improve Patient Engagement?
Ting, Y. Y., Reid, J., Treloar, E., Lee, W. S. B., Tee, J. Y., Cong, W. J. P., Peng, D., Edwards, S., Ey, J. D., Edwardes, N., et al. (2022) · World Journal of Surgery · doi:10.1007/s00268-022-06827-z · Cited by 9
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Iammeechai, W., Srikulmontri, T., & White, B. A. A. (2026) · Medical Teacher · doi:10.1080/0142159x.2026.2621214 · Cited by 6
Pepe, R., Burns, W. A., Dutton, J. L., Nithikasem, S., Cai, J., & Patel, N. M. (2025) · Journal of surgical education · doi:10.1016/j.jsurg.2024.103413 · Cited by 5
Self-citationAdapting Surgical Coaching: Feasibility and Perceptions of Intraoperative Resident Peer Coaching
Soelling, S. J., Saadat, L. V., Jolissaint, J. S., Nitzschke, S. L., & Smink, D. S. (2024) · Journal of Surgical Research · doi:10.1016/j.jss.2024.04.090 · Cited by 5
The Growing Momentum of Leadership Education in General Surgery Training: A Systematic Review
Maqbool, B., Jahangir, A., Hassan, M., Nasim, M. T., Rehman, S. S. U., & Uzair, M. (2026) · Journal of surgical education · doi:10.1016/j.jsurg.2025.103854 · Cited by 3
Coaching for Personal and Professional Development in Academic Surgery: A Conceptual Framework
Fingeret, A. L., Dowdall, J. R., Reid, L. M., Stein, S. L., & Zeiger, M. A. (2026) · Journal of Surgical Research · doi:10.1016/j.jss.2026.01.030 · Cited by 3
Domínguez, L. C., Vega, N. V., & Sanabria, Á. (2024) · Revista Colombiana de Cirugía · doi:10.30944/20117582.2569 · Cited by 2
Mukherjee, B., Pfleeger, J., Custodio, H., Roca, M. R., Khalsa, G., & Clanton, C. (2026) · Medical Education Online · doi:10.1080/10872981.2026.2687304 · Cited by 1
A Pilot Professional Development and Team-building Initiative in an Academic Department of Surgery
Price, J. S., Evans, D. B., & Wang, T. S. (2025) · Annals of Surgery · doi:10.1097/sla.0000000000006913 · Cited by 1
Leadership and engagement in residency: a mixed-methods study of general surgery residents
Naaseh, A., Caldwell, K. E., Sacks, B. C., Wise, P. E., & Yu, J. (2026) · Global Surgical Education - Journal of the Association for Surgical Education · doi:10.1007/s44186-025-00435-w · Cited by 1
“By implementing these changes, residency programs can better support resident agency, cultivate future leaders in surgery, and create more inclusive, responsive training environments. development pathways that build confidence in their leadership identity [20–22].”
The Pivotal Role of Coaching in Surgical Residency: A Scoping Review
Gudex, L. M., Salvato, J. S., Mauch, J. T., Sandhu, G., & Myers, P. L. (2025) · Journal of surgical education · doi:10.1016/j.jsurg.2025.103636
Formal leadership curriculum in United States surgical residency programs: a systematic review
Wahle, C. F., Ryder, M., Berkane, R., Mao, Y. V., de Virgilio, C., & Bazargan‐Hejazi, S. (2025) · Global Surgical Education - Journal of the Association for Surgical Education · doi:10.1007/s44186-025-00394-2
“However, growing evidence across a variety of professional disciplines, such as military and business, suggests that formal leadership programs may offer a distinct advantage [23, 28, 33, 34].”
InfluentialWhat is the evidence base for leadership coaching for postgraduate medical doctors? A scoping review
Day, F. J., Mentis, A.-F., Lu, C. F.-C., Scott, A. M., & Lyons, O. (2025) · BMJ Leader · doi:10.1136/leader-2025-001249
Dougherty, P. J. (2026) · Clinical Orthopaedics and Related Research · doi:10.1097/corr.0000000000003893
Training apart, together: team dynamics in individual sports and surgical residency
Palmer, W. J., Bertoni, D., Cottrill, E. E., & Huntley, C. T. (2026) · Academic Medicine · doi:10.1093/acamed/wvag079
Metadata
- Authors
- Pepe, R. J., Diggs, L., Foley, F. W., Moore, T., Williams, D. A., & Patel, N. M.
- Affiliations
- Rutgers, The State University of New Jersey (US)
- Robert Wood Johnson University Hospital (US)
- Corresponding author
- Pepe, Russell J.
- Venue
- Journal of Surgical Education
- Publisher
- Elsevier BV
- Published
- 2023-11
- Volume
- 80
- Issue
- 11
- Pages
- 1529-1535
- ISSN
- 1878-7452 (ISSN-L)
- 1931-7204
- OpenAlex
- W4384830514
- Cited by
- 14
- References
- 10
- Citations by year
- 2026: 7 · 2025: 5 · 2024: 2
- FWCI
- 3.62
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of surgical education (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Social Sciences › Psychology › Applied Psychology › Coaching Methods and Impact
- Social Sciences › Education › Innovations in Medical Education
- Social Sciences › Education › Mentoring and Academic Development
- Keywords
- leadership coaching, surgical residents, non-technical skills, communication skills, team integration, burnout prevention, emotional intelligence, assertiveness, conflict resolution, leadership training, referral reasons, resident attrition, general surgery residency, anxiety reduction, listening skills, resilience, quality of life, physician well-being
- MeSH terms
- Mentoring, Female, Health Personnel, Humans, Internship and Residency, Leadership, Male, Quality of Life
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