Telephone or surgery asthma reviews? Preferences of participants in a primary care randomised controlled trial
Open accessAbstract
263 participants completing a randomised controlled trial comparing telephone vs. face-to-face asthma consultations were asked about preferences for future reviews. Qualitative analysis of data from 209 respondents identified divergent views. Clear opinions were expressed about the respective roles of the two modes of consulting; telephone consultations were considered convenient for reviewing 'well controlled' asthma, whereas face-to-face consultations were perceived as allowing in-depth assessment of problems in those with more symptomatic asthma. Practices may consider offering patients the choice of a telephone or face-to-face review.
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In that Scotland analysis, total respiratory costs of providing 101 telephone reviews were similar to those for 68 in-person reviews.
“Total respiratory costs of providing 101 telephone reviews were similar to those for 68 in-person reviews”
From The Empirical Foundations of Telemedicine Interventions in Primary Care (2016) · cites this paper as [127]
In a 2005 Scotland cost-effectiveness analysis based on an RCT, telephone consultations were significantly shorter compared with surgery (average of 11.19 min versus 21.87 min).
“Telephone consultations were significantly shorter compared with surgery (average of 11.19 min versus 21.87 min).”
From The Empirical Foundations of Telemedicine Interventions in Primary Care (2016) · cites this paper as [127]
In that Scotland analysis, nurse-led telephone consultations can cost-effectively increase the proportion of patients reviewed compared with face-to-face consultations (74% versus 48%) at an average saving of €3.92 per consultation.
“Therefore, ''nurse-led telephone consultations can cost-effectively increase the proportion of patients reviewed when compared with face-toface consultations (74% versus 48%) at an average saving of e 3.92 per consultation achieved.''”
From The Empirical Foundations of Telemedicine Interventions in Primary Care (2016) · cites this paper as [127]
In that Scotland analysis, the average cost per consultation was lower in the telephone group compared with in-person (€7.19 vs. €11.11).
“the average cost per consultation was lower in the telephone group compared with in-person (e7.19 vs. e11.11).”
From The Empirical Foundations of Telemedicine Interventions in Primary Care (2016) · cites this paper as [127]
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- Authors
- Pinnock, H., Madden, V., Snellgrove, C., & Sheikh, A.
- Affiliations
- University of Edinburgh (GB)
- Whitstable and Tankerton Hospital (GB)
- Corresponding author
- Pinnock, Hilary
- Venue
- Primary Care Respiratory Journal
- Published
- 2005-02-01
- Volume
- 14
- Issue
- 1
- Pages
- 42-46
- ISSN
- 1471-4418 (ISSN-L)
- 1475-1534
- PMC
- PMC6743542
- OpenAlex
- W1972345670
- Cited by
- 26
- References
- 8
- Citations by year
- 2026: 1 · 2023: 1 · 2022: 2 · 2021: 1 · 2020: 1 · 2016: 3 · 2013: 1 · 2012: 1
- FWCI
- 1.36
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Primary Care Respiratory Journal (publishedVersion)
- Europe PMC (PubMed Central) (publishedVersion)
- PubMed Central (publishedVersion)
- PubMed (publishedVersion)
- Funders
- AstraZeneca
- British Lung Foundation
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Health Sciences › Medicine › Physiology › Asthma and respiratory diseases
- Health Sciences › Health Professions › General Health Professions › Primary Care and Health Outcomes
- Keywords
- asthma reviews, telephone consultation, face-to-face consultation, patient preferences, asthma management, primary care, patient choice
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