The DOI matches its Crossref record; 13 of the 13 references it cites were found in a registry or an index.
A Scenario Interaction-centered Conceptual Information Model for UX Design of User-oriented Product-service System
Open accessAbstract
Nowadays, consumers are no longer merely satisfied with functional use of products. They are seeking for a kind of comprehensive experience which combines multisensory factors and takes the product-service system (PSS) as the carrier. Due to the lack of key information affecting user experience (UX) such as target users’ persona, PSS scenarios, interaction sequence and modality, the traditional product concept information model cannot effectively support UX-centered PSS development activities. In this respect, first, the process of UX formation and its influencing factors were analyzed. Second, the object-oriented and semantic network methods were employed to characterize the meta-design information related to UX, a Meta scenario interaction-centered model was proposed. Then the seven layers structure scenario interaction-centered conceptual information model to support UX design of PSS was constructed. It incorporates the semantic network as its basis and is particularly suitable for characterizing dynamic Interactive behaviors. Finally, a prototype modeling system for user-oriented PSS design concept was developed based on Neo4j graph database and a sweeping robot PSS conceptual modeling case was introduced to analyze the application prospect of this model.
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“The UX is linked to the users perceptions and responses during their interactions with the product and service, as stated by Dong et al. (2019).”
From AdaptUI: A Framework for the development of Adaptive User Interfaces in Smart Product-Service Systems (2024) · cites this paper as Dong et al. 2019
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Metadata
- Authors
- Dong, Y., Zhu, R., Tian, Q., Liu, W., & Peng, W.
- Affiliations
- China Three Gorges University (CN)
- Corresponding author
- Dong, Yuanfa
- Venue
- Procedia CIRP
- Publisher
- Elsevier BV
- Published
- 2019
- Volume
- 83
- Pages
- 335-338
- ISSN
- 2212-8271 (ISSN-L)
- OpenAlex
- W2953395346
- Cited by
- 11
- References
- 13
- Citations by year
- 2026: 1 · 2025: 2 · 2024: 1 · 2023: 2 · 2022: 2 · 2021: 2 · 2020: 1
- FWCI
- 1.64
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Licence
- Locations
- Procedia CIRP (publishedVersion, cc-by-nc-nd)
- Funders
- National Natural Science Foundation of China (51605255)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Service and Product Innovation
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Keywords
- product-service systems, user experience design, personas, interaction sequences, modality, semantic networks, object-oriented modeling, Neo4j graph database, sweeping robot, multisensory experience
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