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Cited by 17

The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.

Impacted publics’ perceptions of crisis communication decision making

Butler, Steven D.·2021·Public Relations Review

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Show all 1 references

Research works printed but not linked: 15

  1. Claeys, 2016, Why practitioners do (Not) apply crisis communication theory in practice, Journal of Public Relations Research, 28, 232, 10.1080/1062726X.2016.1261703 · DOI
  2. Claeys, 2010, Restoring reputations in times of crisis: An experimental study of the Situational Crisis Communication Theory and the moderating effects of locus of control, Public Relations Review, 36, 256, 10.1016/j.pubrev.2010.05.004 · DOI
  3. Coombs, 2004, Impact of past crises on current crisis communication: Insights from situational crisis communication theory, Journal of Business Communication, 41, 265, 10.1177/0021943604265607 · DOI
  4. Coombs, 2007, Protecting organization reputations during a crisis: The development and application of situational crisis communication theory, Corporate Reputation Review, 10, 163, 10.1057/palgrave.crr.1550049 · DOI
  5. Fortunato, 2008, Restoring a reputation: The Duke University lacrosse scandal, Public Relations Review, 34, 116, 10.1016/j.pubrev.2008.03.006 · DOI
  6. Freeman, 2006, Substance sells: Aligning corporate reputation and corporate responsibility, Public Relations Quarterly, 51, 12
  7. Gibson, 2006, The importance of reputation and the role of public relations, Public Relations Quarterly, 51, 15
  8. Jin, 2018, Crisis communication and ethics: The role of public relations, Journal of Business Strategy, 39, 43, 10.1108/JBS-09-2016-0095 · DOI
  9. Lange, 2011, Organizational reputation: A review, Journal of Management, 37, 153, 10.1177/0149206310390963 · DOI · Paper page
  10. Men, 2012, CEO credibility, perceived organizational reputation, and employee engagement, Public Relations Review, 38, 171, 10.1016/j.pubrev.2011.12.011 · DOI
  11. Patterson, 1993, Crises impact on reputation management, The Public Relations Journal, 49, 48
  12. Richards, 2017, A knockout to the NFL’s reputation?: A case study of the NFL’s crisis communications strategies in response to the Ray Rice scandal, Public Relations Review, 43, 615, 10.1016/j.pubrev.2017.02.015 · DOI
  13. Sisco, 2012, Nonprofit in crisis: An examination of the applicability of situational crisis communication theory, Journal of Public Relations Research, 24, 1, 10.1080/1062726X.2011.582207 · DOI
  14. Steinhauser, 2019, Ethiopian airlines black boxes showed “clear similarities” with lion air crash, The Wall Street Journal
  15. Woods, 2016, Advancing qualitative research using qualitative data analysis software (QDAS)? Reviewing potential versus practice in published studies using ATLAS.tI and NVivo, 1994–2013, Social Science Computer Review, 34, 597, 10.1177/0894439315596311 · DOI

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CoChat. (2026). Citation check: Impacted publics’ perceptions of crisis communication decision making. https://app.cochat.ai/papers/10.1016/j.pubrev.2021.102120
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Butler, S. D. (2021). Impacted publics’ perceptions of crisis communication decision making. Public Relations Review. https://doi.org/10.1016/j.pubrev.2021.102120

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.