Cited by 429Artificial Intelligence in Healthcare and EducationArtificial Intelligence in HealthcareArtificial Intelligence Applications

ChatGPT for healthcare services: An emerging stage for an innovative perspective

Open access
Javaid, Mohd, Haleem, Abid, Singh, Ravi Pratap·2023·BenchCouncil Transactions on Benchmarks, Standards and Evaluations

Abstract

Generative Pretrained Transformer, often known as GPT, is an innovative kind of Artificial Intelligence (AI) which can produce writing that seems to have been written by a person. OpenAI created this AI language model called ChatGPT. It is built using the GPT architecture and is trained on a large corpus of text data to respond to natural language inquiries that resemble a person’s requirements. This technology has lots of applications in healthcare. The need for accurate and current data is one of the major obstacles to adopting ChatGPT in healthcare. GPT must have access to precise and up-to-date medical data to provide trustworthy suggestions and treatment options. It might be accomplished by ensuring that the data used by GPT is received from reliable sources and that the data is updated regularly. Since sensitive medical information would be involved, it will also be crucial to consider privacy and security issues while utilising GPT in the healthcare industry. This paper briefs about ChatGPT and its need for healthcare, its significant Work Flow Dimensions and typical features of ChatGPT for the Healthcare domain. Finally, it identified and discussed significant applications of ChatGPT for healthcare. ChatGPT can comprehend the conversational context and provide contextually appropriate replies. Its effectiveness as a conversational AI tool makes it useful for chatbots, virtual assistants, and other applications. However, we see many limitations in medical ethics, data…

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Crossref · 10.1016/j.tbench.2023.100105

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References 73 · Cited by 429

Authors
Javaid, M., Haleem, A., & Singh, R. P.
Affiliations
  • Jamia Millia Islamia (IN)
  • National Institute of Technology Kurukshetra (IN)
Corresponding author
Javaid, Mohd
Venue
BenchCouncil Transactions on Benchmarks, Standards and Evaluations
Published
2023-02
Volume
3
Issue
1
Pages
100105
ISSN
2772-4859 (ISSN-L)
OpenAlex
W4366498198
Cited by
429
References
73
Citations by year
2026: 39 · 2025: 121 · 2024: 189 · 2023: 77 · 2022: 3
FWCI
17.01
Type
journal article
Language
en
Open access
Locations
  • BenchCouncil Transactions on Benchmarks Standards and Evaluations (publishedVersion, cc-by)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
Topics
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
  • Health Sciences › Health Professions › Health Information Management › Artificial Intelligence in Healthcare
  • Physical Sciences › Computer Science › Artificial Intelligence › Artificial Intelligence Applications
Keywords
ChatGPT, generative AI in healthcare, large language models, healthcare chatbots, virtual assistants, data privacy and security, medical ethics, accountability, natural language processing applications, conversational AI

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