The DOI matches its Crossref record; 14 of the 14 references it cites were found in a registry or an index.
The role of social support on relationship quality and social commerce
Open accessOverview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Structural equation modeling in practice: A review and recommended two-step approach
Anderson, J. C., & Gerbing, D. W. (1988) · Psychological Bulletin · doi:10.1037/0033-2909.103.3.411 · Cited by 41,941
Moore, G. C., & Benbasat, I. (1991) · Information Systems Research · doi:10.1287/isre.2.3.192 · Cited by 9,150
Trust and TAM in Online Shopping: An Integrated Model1
Gefen, D., Karahanna, E., & Straub, D. W. (2003) · MIS Quarterly · doi:10.2307/30036519 · Cited by 8,635
Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003) · Information Systems Research · doi:10.1287/isre.14.2.189.16018 · Cited by 6,479
(2003) · International Journal of Electronic Commerce · doi:10.1080/10864415.2003.11044275 · Cited by 5,715
The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships
Garbarino, E., & Johnson, M. S. (1999) · Journal of Marketing · doi:10.1177/002224299906300205 · Cited by 4,899
Relationship Quality in Services Selling: An Interpersonal Influence Perspective
Crosby, L. A., Evans, K. R., & Cowles, D. (1990) · Journal of Marketing · doi:10.1177/002224299005400306 · Cited by 4,763
Ringle, C. M., Sarstedt, M., & Straub, D. W. (2012) · MIS Quarterly · doi:10.2307/41410402 · Cited by 2,184
The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption
Drexel University, Gefen, D., Straub, D., & Georgia State University (2000) · Journal of the Association for Information Systems · doi:10.17705/1jais.00008 · Cited by 1,833
Lin, K.-Y., & Lu, H.-P. (2011) · Computers in Human Behavior · doi:10.1016/j.chb.2010.12.009 · Cited by 1,616
Cited by
Social commerce constructs and consumer’s intention to buy
Hajli, N. (2015) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2014.12.005 · Cited by 826
Consumer behavior in social commerce: A literature review
Zhang, K. Z. K., & Benyoucef, M. (2016) · Decision Support Systems · doi:10.1016/j.dss.2016.04.001 · Cited by 631
Xiang, L., Zheng, X., Lee, M. K. O., & Zhao, D. (2016) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2015.11.002 · Cited by 587
Wang, Y., & Yu, C. (2017) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2015.11.005 · Cited by 384
Understanding social commerce: A systematic literature review and directions for further research
Busalim, A. H., & Hussin, A. R. C. (2016) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2016.06.005 · Cited by 369
Metadata
- Authors
- Hajli, M. N.
- Venue
- Technological Forecasting and Social Change
- Publisher
- Elsevier BV
- Published
- 2014-09
- Volume
- 87
- Pages
- 17-27
- ISSN
- 0040-1625 (ISSN-L)
- OpenAlex
- W2011447549
- Cited by
- 505
- References
- 14
- FWCI
- 85.39
- Type
- journal article
- Language
- en
- Open access
- green
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: The role of social support on relationship quality and social commerce. https://app.cochat.ai/papers/10.1016/j.techfore.2014.05.012
- The paper
- Hajli, M. N. (2014). The role of social support on relationship quality and social commerce. Technological Forecasting and Social Change. https://doi.org/10.1016/j.techfore.2014.05.012
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
