The DOI matches its Crossref record; 12 of the 12 references it cites were found in a registry or an index.
The desired quality of integrated multimodal travel information in public transport: Customer needs for time and effort savings
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Citations
Cites
A conceptual model of service quality and its implications for future research
Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1985) · Journal of Marketing · doi:10.1177/002224298504900403 · Cited by 21,645
The Nature and Determinants of Customer Expectations of Service
Zeithaml, V. A., Berry, L. L., & Parasuraman, A. (1993) · Journal of the Academy of Marketing Science · doi:10.1177/0092070393211001 · Cited by 2,663
Verplanken, B., & Aarts, H. (1999) · European Review of Social Psychology · doi:10.1080/14792779943000035 · Cited by 1,041
Attitude Versus General Habit: Antecedents of Travel Mode Choice1
Verplanken, B., Aarts, H., van Knippenberg, A., & van Knippenberg, C. (1994) · Journal of Applied Social Psychology · doi:10.1111/j.1559-1816.1994.tb00583.x · Cited by 563
Measuring Information System Service Quality: Servqual from the Other Side1
Jiang, J. J., Klein, G., & Carr, C. L. (2002) · MIS Quarterly · doi:10.2307/4132324 · Cited by 518
The demand for public transport: a practical guide
Balcombe, R. J., Mackett, R. L., Paulley, N., Preston, J. M., Shires, J. D., Titheridge, H., Wardman, M. R., & White, P. R. (2004) · UCL Discovery (University College London) · Cited by 452
Habit and information use in travel mode choices
Aarts, H., Verplanken, B., & van Knippenberg, A. (1997) · Acta Psychologica · doi:10.1016/s0001-6918(97)00008-5 · Cited by 326
Kenyon, S., & Lyons, G. (2003) · Transportation Research Part F: Traffic Psychology and Behaviour · doi:10.1016/s1369-8478(02)00035-9 · Cited by 260
Seamless, accessible travel: users’ views of the public transport journey and interchange
Hine, J. P., & Scott, J. (2000) · Transport Policy · doi:10.1016/s0967-070x(00)00022-6 · Cited by 238
Stradling, S. G., Meadows, M. L., & Beatty, S. (2000) · Transport Policy · doi:10.1016/s0967-070x(00)00026-3 · Cited by 162
Cited by
A Critical Review of New Mobility Services for Urban Transport
Kamargianni, M., Li, W., Matyas, M., & Schäfer, A. (2016) · Transportation Research Procedia · doi:10.1016/j.trpro.2016.05.277 · Cited by 559
Passenger Choice Models for Analysis of Impacts of Real-Time Bus Information on Crowdedness
Kim, J.-K., Lee, B., & Oh, S. (2009) · Transportation Research Record: Journal of the Transportation Research Board · doi:10.3141/2112-15 · Cited by 42
Metadata
- Authors
- Grotenhuis, J.-W., Wiegmans, B. W., & Rietveld, P.
- Venue
- Transport Policy
- Publisher
- Elsevier BV
- Published
- 2007-01
- Volume
- 14
- Issue
- 1
- Pages
- 27-38
- ISSN
- 0967-070X (ISSN-L)
- OpenAlex
- W2010888430
- Cited by
- 276
- References
- 12
- FWCI
- 5.94
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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How to cite
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- This page
- CoChat. (2026). Citation check: The desired quality of integrated multimodal travel information in public transport: Customer needs for time and effort savings. https://app.cochat.ai/papers/10.1016/j.tranpol.2006.07.001
- The paper
- Grotenhuis, J.-W., Wiegmans, B. W., & Rietveld, P. (2007). The desired quality of integrated multimodal travel information in public transport: Customer needs for time and effort savings. Transport Policy. https://doi.org/10.1016/j.tranpol.2006.07.001
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
