An online prepurchase intentions model
Integrity signals
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Customer's online purchase experience will have a significant effect on his or her future purchase intention for online shopping.
“Based on the vast extant literature, it can be concluded that customer's online purchase experience will have a significant effect on his or her future purchase intention for online shopping (Shim et al., 2001;So et al., 2005;Brown, et. al., 2001;Lynch and Ariely, 2000).”
From The Effects of Shopping Orientations, Online Trust and Prior Online Purchase Experience toward Customers' Online Purchase Intention (2010) · cites this paper as Shim et al., 2001
Cites
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The theory of planned behavior
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From Intentions to Actions: A Theory of Planned Behavior
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The four levels of loyalty and the pivotal role of trust: a study of online service dynamics
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Online customer experience in e-retailing: An empirical model of antecedents and outcomes
Rose, S., Clark, M., Samouel, P., & Hair, N. (2012) · Journal of Retailing · doi:10.1016/j.jretai.2012.03.001 · Cited by 1,131 · see citing works
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- Authors
- Shim, S., Eastlick, M. A., Lotz, S. L., & Warrington, P.
- Affiliations
- University of Arizona (US)
- Corresponding author
- Shim, Soyeon
- ORCID
- Shim, Soyeon
- Venue
- Journal of Retailing
- Publisher
- Elsevier BV
- Published
- 2001-09
- Volume
- 77
- Issue
- 3
- Pages
- 397-416
- ISSN
- 0022-4359 (ISSN-L)
- OpenAlex
- W2086838148
- Cited by
- 797
- References
- 4
- Citations by year
- 2026: 10 · 2025: 17 · 2024: 27 · 2023: 27 · 2022: 34 · 2021: 45 · 2020: 31 · 2019: 37 · 2018: 39 · 2017: 31 · 2016: 40 · 2015: 28 · 2014: 40 · 2013: 57 · 2012: 44
- FWCI
- 51.74
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Retailing (publishedVersion)
- Funders
- International Council of Shopping Centers Educational Foundation
- Academy of Marketing
- Topics
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior and Marketing Influence
- Social Sciences › Sociology and Political Science › Digital Marketing and Social Media
- Keywords
- online purchase intention, search goods, web search, perceived behavioral control, online shopping, consumer behavior, mediation
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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