The DOI matches its Crossref record; 7 of the 7 references it cites were found in a registry or an index.
The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction
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Citations
Cites
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.2307/3151312 · Cited by 109,314
Evaluating structural equation models with unobservable variables and measurement error
Fornell, C., & Larcker, D. F. (1981) · Journal of Marketing Research · doi:10.1177/002224378101800104 · Cited by 109,190
Baron, R. M., & Kenny, D. A. (1986) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.51.6.1173 · Cited by 91,532
On the Evaluation of Structural Equation Models
Bagozzi, R. P., & Yi, Y. (1988) · Journal of the Academy of Marketing Science · doi:10.1007/bf02723327 · Cited by 26,163
An updated paradigm for scale development incorporating unidimensionality and its assessment
Gerbing, D. W., & Anderson, J. C. (1988) · Journal of Marketing Research · doi:10.1177/002224378802500207 · Cited by 6,293
Moorman, R. H. (1991) · Journal of Applied Psychology · doi:10.1037//0021-9010.76.6.845 · Cited by 3,422
Lazarus, R. S. (1984) · American Psychologist · doi:10.1037/0003-066x.39.2.124 · Cited by 1,402
Cited by
Ng, T. W. H., & Sorensen, K. L. (2008) · Group & Organization Management · doi:10.1177/1059601107313307 · Cited by 676
Job satisfaction and organizational commitment: An empirical investigation among ICT-SMEs
Valaei, N., & Rezaei, S. (2016) · Management Research Review · doi:10.1108/mrr-09-2015-0216 · Cited by 659
The role of organisational support in teleworker wellbeing: A socio-technical systems approach
Bentley, T. A., Teo, S. T. T., McLeod, L., Tan, F., Bosua, R., & Gloet, M. (2016) · Applied Ergonomics · doi:10.1016/j.apergo.2015.07.019 · Cited by 570
Lambert, E., & Hogan, N. (2009) · Criminal Justice Review · doi:10.1177/0734016808324230 · Cited by 306
Measurement of Perceived Organizational Readiness for Change in the Public Sector
Cinite, I., Duxbury, L. E., & Higgins, C. (2009) · British Journal of Management · doi:10.1111/j.1467-8551.2008.00582.x · Cited by 160
Metadata
- Authors
- Babin, B. J., & Boles, J. S.
- Venue
- Journal of Retailing
- Publisher
- Elsevier BV
- Published
- 1996-03
- Volume
- 72
- Issue
- 1
- Pages
- 57-75
- ISSN
- 0022-4359 (ISSN-L)
- OpenAlex
- W2032385226
- Cited by
- 877
- References
- 7
- FWCI
- 8.61
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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How to cite
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- This page
- CoChat. (2026). Citation check: The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction. https://app.cochat.ai/papers/10.1016/s0022-4359(96)90005-6
- The paper
- Babin, B. J., & Boles, J. S. (1996). The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction. Journal of Retailing. https://doi.org/10.1016/s0022-4359(96)90005-6
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.