E-retailing versus physical retailing
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Shoppers who have never done an online purchase before are more risk-averse than those who have bought products through online means.
“Therefore, shoppers who have never done an online purchase before are more risk-averse than who have bought products through online means (Lee and Tan, 2003).”
From The Effects of Shopping Orientations, Online Trust and Prior Online Purchase Experience toward Customers' Online Purchase Intention (2010) · cites this paper as Lee and Tan, 2003
Cites
Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value
Babin, B. J., Darden, W. R., & Griffin, M. (1994) · Journal of Consumer Research · doi:10.1086/209376 · Cited by 6,020 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
Ling, K. C., Chai, L. T., & Piew, T. H. (2010) · International Business Research · doi:10.5539/ibr.v3n3p63 · Cited by 569 · see citing works
Consumers online: intentions, orientations and segmentation
Jayawardhena, C., Tiu Wright, L., & Dennis, C. (2007) · International Journal of Retail & Distribution Management · doi:10.1108/09590550710750377 · Cited by 210 · see citing works
Guo, B., & Wang, D. (2024) · Journal of Marketing Research · doi:10.1177/00222437231153075 · Cited by 36 · see citing works
- Authors
- Lee, K. S., & Tan, S. J.
- Affiliations
- National University of Singapore (SG)
- Corresponding author
- Lee, Khai Sheang
- Venue
- Journal of Business Research
- Publisher
- Elsevier BV
- Published
- 2003-11
- Volume
- 56
- Issue
- 11
- Pages
- 877-885
- ISSN
- 0148-2963 (ISSN-L)
- OpenAlex
- W1550153025
- Cited by
- 232
- References
- 1
- Citations by year
- 2026: 1 · 2025: 5 · 2024: 8 · 2023: 13 · 2022: 17 · 2021: 13 · 2020: 13 · 2019: 12 · 2018: 12 · 2017: 14 · 2016: 15 · 2015: 10 · 2014: 15 · 2013: 11 · 2012: 8
- FWCI
- 17.76
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Business Research (publishedVersion)
- National University of Singapore (submittedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Retail Behavior Studies
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Market Behavior and Pricing
- Social Sciences › Business, Management and Accounting › Marketing › Consumer Behavior and Marketing Influence
- Keywords
- e-retailing, online shopping, in-store shopping, consumer choice, risk perception, purchase risk, brand familiarity, retailer reputation, customer experience
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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