Marketing the competitive destination of the future
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Tourism destinations have been established as amalgamated and complex ecosystems in which stakeholder co-opetition and collaboration creates economic, social and environmental value for all.
“Tourism destinations have been established as amalgamated and complex ecosystems (Buhalis, 2000) in which stakeholder co-opetition and collaboration creates economic, social and environmental value for all (Ritchie and Crouch, 2003;Fyall, 2011).”
From Smart tourism destinations: ecosystems for tourism destination competitiveness (2016) · cites this paper as Buhalis, 2000
A combination of collaboration and competition (co-opetition) offers greater opportunities.
“Instead there should be co-opetition, where a combination of collaboration and competition offers greater opportunities (Buhalis, 2000, Ritchie andCrouch, 2003).”
From Smart tourism destinations: ecosystems for tourism destination competitiveness (2016) · cites this paper as Buhalis, 2000
The development of a smart tourism destination takes advantage of innovations established in the context of the Smart City Wheel dimensions focusing on supporting the 6A components of tourism destinations.
“Hence, the development of a smart tourism destination takes advantage of innovations established in the context of the Smart City Wheel dimensions focusing on supporting the 6A components of tourism destinations (Buhalis, 2000).”
From Smart tourism destinations: ecosystems for tourism destination competitiveness (2016) · cites this paper as Buhalis, 2000
Cited by
Sorted by citations
Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services
Buhalis, D., & Amaranggana, A. (2015) · Information and Communication Technologies in Tourism 2015 · doi:10.1007/978-3-319-14343-9_28 · Cited by 969 · see citing works
Self-citationSmart tourism destinations: ecosystems for tourism destination competitiveness
Boes, K., Buhalis, D., & Inversini, A. (2016) · International Journal of Tourism Cities · doi:10.1108/ijtc-12-2015-0032 · Cited by 734 · see citing works
Self-citationSearching for Experiences: The Web-Based Virtual Tour in Tourism Marketing
Cho, Y.-H., Wang, Y., & Fesenmaier, D. R. (2002) · Journal of Travel & Tourism Marketing · doi:10.1300/j073v12n04_01 · Cited by 216 · see citing works
Meng, L. (., Bie, Y., Yang, M., & Wang, Y. (2025) · Tourism Management · doi:10.1016/j.tourman.2024.104978 · Cited by 123 · see citing works
’silver Surfers’ and their online information search behaviour
Graeupl, A. (2007) · Information and Communication Technologies in Tourism 2006 · doi:10.1007/3-211-32710-x_33 · Cited by 13 · see citing works
Regional tourism destination brand identity formation via social media: A mixed methods study
Meek, S., & Wilk, V. (2025) · Journal of Vacation Marketing · doi:10.1177/13567667251386952 · Cited by 2 · see citing works
- Authors
- Buhalis, D.
- Affiliations
- University of Westminster (GB)
- Corresponding author
- Buhalis, Dimitrios
- ORCID
- Buhalis, Dimitrios
- Venue
- Tourism Management
- Publisher
- Elsevier BV
- Published
- 2000-02
- Volume
- 21
- Issue
- 1
- Pages
- 97-116
- ISSN
- 0261-5177 (ISSN-L)
- OpenAlex
- W2101937718
- Cited by
- 3,641
- References
- 0
- Citations by year
- 2026: 196 · 2025: 188 · 2024: 211 · 2023: 238 · 2022: 234 · 2021: 245 · 2020: 229 · 2019: 230 · 2018: 177 · 2017: 191 · 2016: 176 · 2015: 275 · 2014: 185 · 2013: 161 · 2012: 147
- FWCI
- 49.06
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Tourism Management (publishedVersion)
- Surrey Research Insight Open Access (The University of Surrey) (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Diverse Aspects of Tourism Research
- Social Sciences › Sociology and Political Science › Sport and Mega-Event Impacts
- Social Sciences › Sociology and Political Science › Community-based Tourism Development and Sustainability
- Keywords
- tourism promotion, destination competitiveness, destination management, strategic marketing, stakeholder goals, product differentiation, public-private partnerships, internet and tourism, tourism impacts, destination visibility
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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