The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Arcs of integration: an international study of supply chain strategies
Abstract
Though there is a wide acceptance of the strategic importance of integrating operations with suppliers and customers in supply chains, many questions remain unanswered about how best to characterize supply chain strategies. Is it more important to link with suppliers, customers, or both? Similarly, we know little about the connections between supplier and customer integration and improved operations performance. This paper investigated supplier and customer integration strategies in a global sample of 322 manufacturers. Scales were developed for measuring supply chain integration and five different strategies were identified in the sample. Each of these strategies is characterized by a different “arc of integration”, representing the direction (towards suppliers and/or customers) and degree of integration activity. There was consistent evidence that the widest degree of arc of integration with both suppliers and customers had the strongest association with performance improvement. The implications for our findings on future research and practice in the new millennium are considered.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Accelerating Adaptive Processes: Product Innovation in the Global Computer Industry
Eisenhardt, K. M., & Tabrizi, B. N. (1995) · Administrative Science Quarterly · doi:10.2307/2393701 · Cited by 2,426 · cited 2×
“As Eloranta and Hameri (1991) noted, inbound and outbound logistics tend to be separated in research with an unbalanced emphasis on the supply or purchasing side.”
BackgroundStevens, G. C. (1989) · International Journal of Physical Distribution & Materials Management · doi:10.1108/eum0000000000329 · Cited by 1,560
Cited by
The impact of supply chain integration on performance: A contingency and configuration approach
Flynn, B. B., Huo, B., & Zhao, X. (2010) · Journal of Operations Management · doi:10.1016/j.jom.2009.06.001 · Cited by 3,310
Sustainable operations: Their impact on the triple bottom line
Gimenez, C., Sierra, V., & Rodon, J. (2012) · International Journal of Production Economics · doi:10.1016/j.ijpe.2012.01.035 · Cited by 1,019
The impact of internal integration and relationship commitment on external integration
Zhao, X., Huo, B., Selen, W., & Yeung, J. H. Y. (2011) · Journal of Operations Management · doi:10.1016/j.jom.2010.04.004 · Cited by 813
Zhu, Q., Sarkis, J., & Lai, K.-H. (2012) · International Journal of Production Research · doi:10.1080/00207543.2011.571937 · Cited by 614
Sources and consequences of bargaining power in supply chains
Crook, T. R., & Combs, J. G. (2007) · Journal of Operations Management · doi:10.1016/j.jom.2006.05.008 · Cited by 533
Metadata
- Authors
- Frohlich, M. T., & Westbrook, R.
- Venue
- Journal of Operations Management
- Publisher
- Wiley
- Published
- 2001-01-15
- Volume
- 19
- Issue
- 2
- Pages
- 185-200
- ISSN
- 0272-6963 (ISSN-L)
- 1873-1317
- OpenAlex
- W2142318226
- Cited by
- 2,535
- References
- 2
- FWCI
- 52.20
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Arcs of integration: an international study of supply chain strategies. https://app.cochat.ai/papers/10.1016/s0272-6963(00)00055-3
- The paper
- Frohlich, M. T., & Westbrook, R. (2001). Arcs of integration: an international study of supply chain strategies. Journal of Operations Management. https://doi.org/10.1016/s0272-6963(00)00055-3
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
