The DOI matches its Crossref record.
The content and design of web sites: an empirical study
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cited by
From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing
Grönroos, C. (1994) · Management Decision · doi:10.1108/00251749410054774 · Cited by 1,410
Determinants of website development: a study of electronic commerce in Singapore
Rao Kowtha, N., & Whai Ip Choon, T. (2001) · Information & Management · doi:10.1016/s0378-7206(01)00092-1 · Cited by 193
Travel web-site design: Information task-fit, service quality and purchase intention
Dedeke, A. (. (2016) · Tourism Management · doi:10.1016/j.tourman.2016.01.001 · Cited by 171
Consumer trust and distrust: An issue of website design
Ou, C. X., & Sia, C. L. (2010) · International Journal of Human-Computer Studies · doi:10.1016/j.ijhcs.2010.08.003 · Cited by 153
Searching the web for global brands: how American brands standardise their web sites in Europe
Okazaki, S. (2005) · European Journal of Marketing · doi:10.1108/03090560510572034 · Cited by 59
Metadata
- Authors
- Huizingh, E. K. R. E.
- Venue
- Information & Management
- Publisher
- Elsevier BV
- Published
- 2000-04
- Volume
- 37
- Issue
- 3
- Pages
- 123-134
- ISSN
- 0378-7206 (ISSN-L)
- OpenAlex
- W2056884333
- Cited by
- 645
- References
- 0
- FWCI
- 70.69
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: The content and design of web sites: an empirical study. https://app.cochat.ai/papers/10.1016/s0378-7206(99)00044-0
- The paper
- Huizingh, E. K. R. E. (2000). The content and design of web sites: an empirical study. Information & Management. https://doi.org/10.1016/s0378-7206(99)00044-0
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
