The DOI matches its Crossref record; 14 of the 14 references it cites were found in a registry or an index.
Consumer trust and distrust: An issue of website design
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Trust and distrust co-existed as distinct constructs in the context of online banking and online shopping.
“trust and distrust co-existed as distinct construct in the context of online banking (Benamati et al., 2006) and online shopping (Ou & Sia, 2010).”
From Trust, distrust, and appropriate reliance in (X)AI: A conceptual clarification of user trust and survey of its empirical evaluation (2025) · cites this paper as Ou & Sia, 2010
Citations
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Trust and Distrust Definitions: One Bite at a Time
Harrison McKnight, D., & Chervany, N. L. (2001) · Lecture Notes in Computer Science · doi:10.1007/3-540-45547-7_3 · Cited by 747
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Self-citationThe role of system trust in business-to-consumer transactions
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Trust in Automation: Integrating Empirical Evidence on Factors That Influence Trust
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Trust across borders: buyer-supplier trust in global business-to-business E-commerce.
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Metadata
- Authors
- Ou, C. X., & Sia, C. L.
- Venue
- International Journal of Human-Computer Studies
- Publisher
- Elsevier BV
- Published
- 2010-12
- Volume
- 68
- Issue
- 12
- Pages
- 913-934
- ISSN
- 1071-5819
- Cited by
- 153
- References
- 14
- Language
- en
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