Cited by 286Occupational Health and BurnoutStress and Burnout ResearchEmotional Labor in Professions

Teacher Burnout: A Research Agenda

Maslach, Christina, Leiter, Michael P.·1999·Understanding and Preventing Teacher Burnout

Abstract

Burnout has long been recognized as an important stress-related problem for people who work in interpersonally oriented occupations, such as the human services. In these occupations, the relationship between providers and recipients is central to the job, and the nature of the work (whether it be service, treatment, or education) can be highly emotional. Unlike unidimensional models of stress, burnout has been conceptualized in terms of three interrelated components: emotional exhaustion, depersonalization, and reduced personal accomplishment (Maslach and Jackson, 1986). Emotional exhaustion refers to feelings of being emotionally overextended and depleted of one's emotional resources; depersonalization refers to a negative, callous, or excessively detached response to other people (often the recipients of one's service or care); and reduced personal accomplishment refers to a decline in one's feelings of competence and successful achievement in one's work. In terms of outcomes, burnout has been linked to decrements in both psychological and physical well-being, and it appears to be a factor in various problem behaviors, both on the job and in the home (see Cordes and Dougherty, 1993; Schaufeli, Maslach, and Marek, 1993). Teaching shares with other human service professions the central role of working in a close relationship with recipients (i.e., students). However, teaching is unique in that these working relationships are dealt with en masse within a classroom (“batch proc…

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  • Maslach and Leiter's framework holds that burnout emerges from interplay among job demands, collegial support, school culture, teacher attributes, and broader policy and ecological factors.

    “The model suggests that burnout results from the interaction among task qualities (e.g., work demands, work overload, role ambiguity, role conflict), social support (e.g., collegial support), organizational characteristics (e.g., school culture), teachers’ personal qualities (e.g., personality, motivation), and political, policy, economic context, and ecology of the school (e.g., societal values,”

    From Too Stressed to Teach? Teaching Quality, Student Engagement, and IEP Outcomes (2017) · cites this paper as Maslach and Leiter, 1999

  • Most research has lacked theory and has not proposed or tested a model linking burnout's antecedents and consequences to teacher behavior and student outcomes.

    “More problematically, most studies have been atheoretical and have neither proposed nor tested a model for understanding the antecedent and consequent variables of teacher burnout and its effects on teacher behavior and student outcomes as suggested by Maslach and Leiter (1999; Shen et al., 2015).”

    From Too Stressed to Teach? Teaching Quality, Student Engagement, and IEP Outcomes (2017) · cites this paper as Maslach and Leiter, 1999

  • Maslach and Leiter's model allows teacher behavior and student engagement, as proximal factors, to mediate the path from burnout to the distal outcome of student learning.

    “According to Maslach and Leiter’s (1999) model, proximal variables of teacher behaviors and student engagement in learning could be viewed as mediating factors between teacher burnout and a distal variable of student learning outcomes.”

    From Too Stressed to Teach? Teaching Quality, Student Engagement, and IEP Outcomes (2017) · cites this paper as Maslach and Leiter, 1999

  • Depression overlaps only partly with burnout and omits several factors believed to constitute burnout.

    “However, depression only has modest overlap with burnout (Brenninkmeyer, Van Yperen, & Buunk, 2001) and fails to include all the factors generally thought to underlie burnout (Maslach & Leiter, 1999).”

    From Too Stressed to Teach? Teaching Quality, Student Engagement, and IEP Outcomes (2017) · cites this paper as Maslach & Leiter, 1999

  • This study offers some empirical support for Maslach and Leiter's teacher burnout model.

    “the current study provides some empirical support for the teacher burnout model proposed by Maslach and Leiter (1999).”

    From Too Stressed to Teach? Teaching Quality, Student Engagement, and IEP Outcomes (2017) · cites this paper as Maslach & Leiter, 1999

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Authors
Maslach, C., & Leiter, M. P.
Affiliations
University of California, Berkeley (US)
Venue
Understanding and Preventing Teacher Burnout
Published
1999-05-28
Pages
295-303
OpenAlex
W1881253547
Cited by
286
References
0
Citations by year
2026: 13 · 2025: 17 · 2024: 28 · 2023: 36 · 2022: 24 · 2021: 20 · 2020: 17 · 2019: 9 · 2018: 11 · 2017: 5 · 2016: 7 · 2015: 11 · 2014: 5 · 2013: 15 · 2012: 12
FWCI
13.50
Type
book chapter
Language
en
Open access
closed
Locations
Cambridge University Press eBooks (publishedVersion)
Topics
  • Health Sciences › Health Professions › Occupational Therapy › Occupational Health and Burnout
  • Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
  • Social Sciences › Sociology and Political Science › Emotional Labor in Professions
Keywords
teacher burnout, emotional exhaustion, depersonalization, reduced personal accomplishment, occupational stress, teacher-student relationship, human service professions, teacher well-being

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