The Psychology of Online Political Hostility: A Comprehensive, Cross-National Test of the Mismatch Hypothesis
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Abstract
Why are online discussions about politics more hostile than offline discussions? A popular answer argues that human psychology is tailored for face-to-face interaction and people’s behavior therefore changes for the worse in impersonal online discussions. We provide a theoretical formalization and empirical test of this explanation: the mismatch hypothesis. We argue that mismatches between human psychology and novel features of online environments could (a) change people’s behavior, (b) create adverse selection effects, and (c) bias people’s perceptions. Across eight studies, leveraging cross-national surveys and behavioral experiments (total N = 8,434), we test the mismatch hypothesis but only find evidence for limited selection effects. Instead, hostile political discussions are the result of status-driven individuals who are drawn to politics and are equally hostile both online and offline. Finally, we offer initial evidence that online discussions feel more hostile, in part, because the behavior of such individuals is more visible online than offline.
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Feelings of marginalization coupled with dominance orientation make people more likely to engage in hostility on social media.
“Studies suggest that feelings of marginalization coupled with dominance orientation make people more likely to engage in hostility on social media (Bor & Petersen 2022, Petersen et al. 2023)”
From Social Media and Morality. (2024) · cites this paper as Bor & Petersen 2022
The Results (page not provided) find that hostility increases with status-driven risk taking in online political discussions. The Conclusions and General Discussion (page not provided) also describe status and dominance as motives for hostility. Neither passage supports the added claim that feelings of marginalization are coupled with dominance orientation. (LLM, conf=0.88)
Experimental — accuracy not yet measuredPeople who engage in aggressive and hostile behaviors in the offline world are also likely to do so in the online world, where their actions are accelerated by the structure of the Internet.
“People who engage in aggressive and hostile behaviors in the offline world are also likely to do so in the online world, where their actions are accelerated by the structure of the Internet (Bor & Petersen 2022;Kowalski et al. 2014Kowalski et al. , 2019))”
From Social Media and Morality. (2024) · cites this paper as Bor & Petersen 2022
The Conclusions and General Discussion say that individuals motivated by status and dominance engage in hostility in both online and offline political discussions. Study 8 and the Conclusions attribute the greater apparent online hostility to the Internet’s connectivity, which makes hostile actions more visible and gives them greater reach. They do not say that the Internet accelerates the actions themselves, and the findings concern political hostility rather than aggressive behavior generally. (LLM, conf=0.86)
Experimental — accuracy not yet measuredSocial media may not cause us to act more aggressively, but rather exposes us to more aggressive individuals.
“social media may not cause us to act more aggressively, but rather exposes us to more aggressive individuals”
From Social Media and Morality. (2024) · cites this paper as Bor & Petersen 2022
Aggressive individuals appear to act equally aggressive in both offline and online contexts.
“aggressive individuals appear to act equally aggressive in both offline and online contexts (Bor & Petersen 2022)”
From Social Media and Morality. (2024) · cites this paper as Bor & Petersen 2022
People perceive online discussions to be far more hostile than offline discussions.
“people nevertheless perceive online discussions to be far more hostile (Bor & Petersen 2022)”
From Social Media and Morality. (2024) · cites this paper as Bor & Petersen 2022
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Cites
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“Furthermore, our findings show that norms of civility are somewhat weaker online than offline, and continued exposure to hostile messages may increase this gap, potentially propelling more hostility through a vicious cycle (Brady et al. 2021).”
Mindfulness and compassion: an examination of mechanism and scalability
Lim, D., Condon, P., & DeSteno, D. (2015) · PLOS ONE · doi:10.1371/journal.pone.0118221 · Cited by 291 · see citing works
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“Some studies support this hypothesis, finding that online interactions exacerbate polarization ( 27 ), potentially because of the increased visibility of hostile political discussions ( 28 ), divisive language ( 29 – 33 ), and content that reinforces existing beliefs ( 34 ).”
- Authors
- BOR, A., & PETERSEN, M. B.
- Affiliations
- Aarhus University (DK)
- Corresponding author
- BOR, ALEXANDER
- PETERSEN, MICHAEL BANG
- Venue
- American Political Science Review
- Publisher
- Cambridge University Press (CUP)
- Published
- 2021-08-26
- Volume
- 116
- Issue
- 1
- Pages
- 1-18
- ISSN
- 0003-0554 (ISSN-L)
- 1537-5943
- OpenAlex
- W3161386740
- Cited by
- 128
- References
- 4
- Citations by year
- 2026: 12 · 2025: 27 · 2024: 31 · 2023: 35 · 2022: 19 · 2021: 1 · 2020: 3
- FWCI
- 28.40
- Type
- journal article
- Language
- en
- Open access
- green
- doi.org
- Licence
- Locations
- American Political Science Review (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- OSF Preprints (OSF Preprints) (submittedVersion)
- PsyArXiv (OSF Preprints) (submittedVersion, cc-by)
- PsyArXiv (OSF Preprints) (submittedVersion)
- Funders
- American Political Science Association
- Aarhus Universitet
- Aarhus Universitets Forskningsfond (AUFF-E-2016-9-22, CF18-1108)
- Topics
- Social Sciences › Communication › Social Media and Politics
- Social Sciences › Sociology and Political Science › Misinformation and Its Impacts
- Social Sciences › Political Science and International Relations › Electoral Systems and Political Participation
- Keywords
- mismatch hypothesis, online political discussion, face-to-face interaction, adverse selection, perceptual bias, cross-national comparison
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