How to measure service orientation.

Joyce C. Hogan, Robert T. Hogan, Catherine M. Busch·1984·Journal of Applied Psychology
DOI 10.1037//0021-9010.69.1.167

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Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: How to measure service orientation. https://app.cochat.ai/papers/10.1037//0021-9010.69.1.167
The paper
Hogan, J. C., Hogan, R. T., & Busch, C. M. (1984). How to measure service orientation. Journal of Applied Psychology. https://doi.org/10.1037//0021-9010.69.1.167

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