Cognitive versus affective determinants of organizational citizenship behavior.

Dennis W. Organ, Mary A. Konovsky·1989·Journal of Applied Psychology

Abstract

In this research we tested the relative importance of subjective appraisals of the job versus mood state in accounting for organizational citizenship behavior (OCB). A total of 369 individuals from two hospitals provided data concerning their typical mood state at work and appraisals of their jobs a

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  2. Negative affectivity: the disposition to experience aversive emotional states
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    Rhoades, Linda, Eisenberger, Robert · 2002 · Journal of Applied Psychology
  3. Affect and Cognition Based Trust as Foundations for Interpersonal Cooperation in Organizations
    McAllister, D. J. · 1995 · Academy of Management Journal
  4. Organizational citizenship behaviors: a critical review of the theoretical and empirical literature and suggestions for future research
    Podsakoff, Philip M., MacKenzie, Scott B., Paine, Julie Beth, Bachrach, Daniel G. · 2000 · Journal of Management
  5. Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?
    Moorman, Robert H. · 1991 · Journal of Applied Psychology

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Cite CoChat for the checks on this page, and the paper for its own findings.

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CoChat. (2026). Citation check: Cognitive versus affective determinants of organizational citizenship behavior. https://app.cochat.ai/papers/10.1037//0021-9010.74.1.157
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Organ, D. W., & Konovsky, M. A. (1989). Cognitive versus affective determinants of organizational citizenship behavior. Journal of Applied Psychology. https://doi.org/10.1037//0021-9010.74.1.157

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