Cited by 60Innovative Education and Learning PracticesOnline and Blended LearningEducational Technology in Learning

An Activity Theory framework to explore distributed communities

Open access
Lewis, R.·1997·Journal of Computer Assisted Learning

Abstract

Technology‐mediated communication is having an influence on the working, learning and leisure activities of everyone. This paper looks at work and learning which have many features in common and yet remain different in many ways as the intentions are distinct. Research into computer support for working and computer support for learning emphasise the differences through rather traditional perspectives but it may be possible that each research domain can offer insights into the other. This paper attempts to draw on both research cultures and makes tentative steps in creating a framework for the new insights which are required if there is to be a better understanding of the ways that communications technology may be able to add new opportunities for distributed communities of learners.

AI snapshot

Written from the paper’s full text.

TL;DR

This conceptual paper argues that Activity Theory can supply a shared framework for understanding technology-supported work and learning, which the author treats as related but distinct because their intentions differ. It proposes analysing distributed learning communities through selected triads of nodes drawn from the basic structure of an activity.

Key findings

  • The paper distinguishes cooperation (a supportive community helping members reach their own individual goals) from collaboration (a community establishing a common meaning, language and shared goal); it argues this distinction is not pedantic because it can guide the design of tools suited to particular goals.
  • It proposes that community knowledge be modelled as overlapping individual cores of owned knowledge surrounded by zones of proximal development, so that one member's zoped overlaps others' core knowledge, enabling scaffolding and a collective knowledge greater than any individual's.
  • It suggests that the complexity of learning activity can be constrained by examining triads of nodes from the activity structure one at a time, and works through six: subject–community–object, subject–tools–object, subject–tools–community, subject–rules–community, and subject–community–division of labour.
  • It lists conditions for effective distributed learning environments, including tasks requiring division of labour, maintenance of common goals and motivation via explicit assessment, mutual expectations, awareness of roles and leadership changes, availability of appropriate communication tools, and tutor intervention level. No quantitative results are reported.

Methods

  • Design: a conceptual/theoretical paper that draws on Activity Theory (after Engeström, Kuutti, Nardi, Kaptelinin) and on prior work in CSCW and CSCL to build an analytical framework.
  • Data: no new empirical data; the argument is illustrated with findings and quotations from other studies, including the Aarlborg study (Dirckinck-Holmfeld; Christiansen & Dirckinck-Holmfeld; Løth & Køhler), the VMDL project (Heeren & Lewis), and Hoyles et al. on groupwork with computers.
  • Analysis: narrative development of the framework, applying triads of activity-theory nodes to issues in distributed learning communities and deriving design conditions from them.

Limitations

  • The paper states that attempts to account for all relationships influencing human learning activity are likely to fail given the many interdependent parameters, which is why it examines triads in isolation; it also describes its steps toward a framework as tentative.
  • Evident from the text: the framework is not empirically tested here, and the supporting evidence is drawn from other projects and quoted studies rather than from a systematic review or new data collection.

Model-written summary. Check it against the paper before relying on it.

Integrity signals

Registry

Crossref · 10.1046/j.1365-2729.1997.00023.x

Cites

0 citation errors · 0 not checkable

Statistics

Nothing to recompute.

Claims the paper makes

2 of 11 cited sources checked · 2 supported · 0 flagged

  • Premisecitation

    The information richness of a communication channel is a key parameter for the effectiveness of human-human interaction.

    “The VMDL project had the use of media in naturalistic, distributed communities as a central focus and other evidence supports the idea that the 'informationrichness' of any particular communication channel is a key parameter when looking at the effectiveness of human-human interaction (Heeren & Lewis, 1997).”
    Quote in the paperSubstantial claim1 of 1 sources checked
    • cites Heeren & Lewis, 1997 source
  • Premisecitation

    Analysis of distributed research communities where work and learning are barely distinguishable led to the idea that Activity Theory could offer a coherent framework.

    “Recent insights have been gained by an analysis of distributed research communities in which work and learning are barely distinguishable (Lewis & Collis, 1995).It was these that led to the idea that Activity Theory could offer a framework which could help to make these and other research findings coherent.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Lewis & Collis, 1995

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Premisecitation

    Strong evidence from VMDL studies shows that using less-than-state-of-the-art tools is a necessary condition for effective collaboration.

    “There is strong evidence from the VMDL studies that this is a necessary condition for effective collaboration.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites VMDL

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Interpretationreasoning

    The availability or choice of communication channels is critical for creating and maintaining distributed communities.

    “The avail-ability or choice of communication channels is critical in the creation and maintenance of distributed communities.”
    Quote in the paperSubstantial claim
  • Interpretationnone given

    There is little evidence that communications technology support assists learning communities except when activities are structured to reflect working practices.

    “However, there is little evidence that this support assists learning communities except where those activities are structured so as to reflect working practices.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim. 33
  • May combine two claims. 19
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    In a previous analysis of VMDL evidence, activity levels were interpreted as varying over time with corresponding changes in communication richness requirements.

    “In a previous analysis of VMDL † evidence, these levels were interpreted as varying over time with corresponding and changing communication richness requirements (Heeren & Lewis, 1997).”
    Quote in the paperNot a substantial claim1 of 1 sources checked
    • cites Heeren & Lewis, 1997 source
  • May combine two claims.

    Interpretationcitation

    Collective core knowledge in a community exceeds any individual's knowledge, and individuals can support group development by scaffolding others whose knowledge is not yet autonomously usable.

    “From this model one might conclude that the collective core knowledge is, not surprisingly, more than that of any individual but also that each person can support develop-ment in a group by providing 'scaffolding' for others whose knowledge in certain domains is not yet available for their autonomous use (Lewis, 1995).”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Lewis, 1995

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

    • The authors state this as an assumption: An individual's knowledge can be modeled as a central core owned by the individual, surrounded by a zone of proximal development where help is needed.
    • The authors state this as an assumption: In a community, some parts of each person's core knowledge overlap with others, and one person's zone of proximal development overlaps with others' core knowledge.
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    In many adult actions, learning and work can become indistinguishable.

    “It is at this stage that learning and work may come close together, and become indistinguishable in many cases of adult actions.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Both intentional and experiential learning processes are constructive, building on and restructuring existing knowledge rather than adding unstructured data.

    “In any event, both processes can be viewed as constructive, that is building upon and extending or restructuring knowledge already acquired rather than purely adding new 'data' without structure or relationship to that which already exists.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    Distinguishing between collaboration and cooperation goals can help frame research on ICT support and the development of tools tailored to particular goals.

    “This distinction between the goals becomes important, and is not simply a pedantic distinction, as it can help to provide a framework for research into the support role of information and communications technology and, hence, the development of tools, tailored to be used for particular goals.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    Workplaces can provide environments for incidental learning, especially when a self-reflexive culture is encouraged.

    “Work experiences provide similar environments and learning can take place incidentally especially if a self-reflexive culture is promoted in the work place.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Interpretationreasoning

    Learning can occur either intentionally or as a side-effect of actions aimed at other goals.

    “Implicit in the above is that learning may take place 'with the intention of learning' or as a result of performing an action which has goals other than the learning of a specific concept.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationnone given

    Collaboration and cooperation are often used interchangeably, which can obscure the intention behind collective activity.

    “Returning now to the earlier point about CSCW and CSCL, and the differences in goals, the words collaboration and cooperation are often used interchangeably but this may mask an important aspect of collective activity, namely the intention of the activity.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Activity Theory originated in Russian social-historical approaches about 70 years ago and combines objective, ecological, and socio-cultural perspectives on human activity.

    “Activity Theory (AT) has its origins in the Russian tradition of social-historical approaches some 70 years ago and can be characterised by a comb-ination of (a) objective, (b) ecological, and (c) socio-cultural perspectives on human activity (Kaptelinin, 1996, p. 107).”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Kaptelinin, 1996

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Premisecitation

    Creating abstract representations is key to collective problem solving, forming shared representations and making tacit knowledge visible.

    “Schwartz (1995) suggests that the creation of abstract representations is a key to collective problem solving; it forms a mechanism for the 'construction of shared representation' and assists in making tacit knowledge visible.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Schwartz, 1995 source
  • May combine two claims.

    Interpretationreasoning

    A community's collective potential can be realized only if each member knows what others know and can both offer and receive help.

    “This collective potential can only be realised if each member of the community is aware of the knowledge of others and can capitalise on that by offering and receiving help from others.”
    Quote in the paperSubstantial claim
    • The authors state this as an assumption: In a community, some parts of each person's core knowledge overlap with others, and one person's zone of proximal development overlaps with others' core knowledge.
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationreasoning

    In collaborative activity, a group may divide labour and members may hold personal goals for a phase before reuniting; such transitions require an explicit review and shift in the group's organisational structure.

    “Such transitions require a review (and shift) in the organisational structure for the group and it is important that such changes be made explicit as the expectations of members of each other will need to change at each phase.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S4 (based).

    Interpretationnone given

    Existing constructive theories of learning largely treat knowledge as abstract and neglect its social or contextual dimension.

    “There is, however, something missing from such theories; they mostly view knowledge as an 'abstract' phenomenon and fail to acknowledge the social or contextual dimension to knowledge.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationreasoning

    Tutors play a key role in making appropriate channels available, monitoring their use, and taking corrective action to sustain fragile learning communities.

    “It is clear that tutors play a key role, not only in being instrumental in making appropriate channels freely available but in monitoring how they are being used and in taking corrective action to sustain fragile learning communities.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing), S4 (based).

    Interpretationnone given

    The division of labour requires establishing adequate motives for every member of the community.

    “The division of labour requires the establishment of adequate motives for every member of the community.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based).

    Interpretationnone given

    The constraint of ubiquity is critical in the design of groupware for distributed learning communities.

    “This triad of nodes also extends the previous one to include the design of groupware -software designed for group communication, shared workspaces, the collective editing of documents, etc.The constraint of ubiquity referred to above is critical here.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationown data

    To maintain group coherence, compromises and less-than-state-of-the-art tools should be chosen.

    “In order to maintain group coherence, some compromises and use of less-than-state-ofthe-art tools should be chosen.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Premisecitation

    Groups are likely to achieve a good group product if they develop structured interdependence with individual autonomy, facilitated by task design but relying on a high-status pupil-coordinator.

    “. . .groups were likely to achieve a good group product if they proved able to develop a framework of structured interdependence together with individual autonomy.This we argue is facilitated by the task design, but relies upon the emergence of a high-status pupil-coordinator . ..”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Hoyles et al., 1994 source
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    When planning distributed learning communities, it is necessary to be aware of the potential and limitations of each class of communication channel.

    “An awareness of the potential and the limitations of each class of channel is necessary when planning to set-up distributed learning communities.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing).

    Premisecitation

    Openness and tolerance, and the will to reflect on others' meanings, are more important in CMC than in face-to-face discussions.

    “Openness and tolerance, and the will to reflect on others' meanings, are even more important in CMC than in face-to-face discussions.”
    Quote in the paperNot a substantial claim0 of 1 sources checked
    • cites Løth & Køhler, 1995

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim. May combine two claims.

    Premisecitation

    Activity Theory includes hierarchical levels of activity, action, and operation; an activity may be achieved through various actions, the same action may contribute to different activities, and operations may contribute to various actions.

    “Another notion contained in AT is that of hierarchical levels: activity -action -operation An activity (global) may be achieved through a variety of actions, and the same action may be used as a contribution to different activities.Similarly, operations may contribute to a variety of actions.”
    Quote in the paperSubstantial claim0 of 1 sources checked
    • cites Kuutti, 1996

      Couldn’t be matched to a paper in Crossref, so it can’t be checked.

  • Classified as probably not a substantial claim.

    Interpretationnone given

    How communication protocols are established relates to individuals' roles in the community and their expectations of others and themselves.

    “How the protocols are established relates to the role of individuals in the community and their expectations of others and themselves.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based).

    Interpretationnone given

    Collaborative working groups are learning in experiential, tacit, constructive, and contextual ways.

    “Clearly, collaborative working groups are learning -experientially, tacitly, constructively, contextually.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationreasoning

    The framework suggests necessary conditions for effectiveness in setting up environments: task selection demanding division of labour; maintenance of common goals and motivation via explicit assessment; mutual expectations; awareness of roles and leadership changes; availability of appropriate communication tools; and tutor intervention level.

    “In setting up the environments the framework suggests certain conditions necessary for effectiveness: • the selection of tasks (by the tutor or the learners themselves) which demand a division of labour; • the maintenance of common goals and motivation, partly provided by suitable, explicit assessment procedures; • the mutual expectations of learners and tutors; • the awareness of individual role”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationreasoning

    Attempts to account for all relationships influencing human learning are likely to fail due to many interdependent parameters, but complexity can be constrained by examining triads of nodes from Fig. 2 one at a time.

    “Attempts to consider all the relationships influencing human learning activities are likely to fail due to the multitude of interdependent parameters but it may be that the complexity can be constrained if various triads of nodes taken from Fig. 2 are examined one at a time.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable).

    Interpretationreasoning

    Notions from Activity Theory can provide a framework for further research that explores collaborative learning issues by focusing on subsets of interdependent parameters.

    “It has been suggested that notions from Activity Theory can provide a framework for further research which explores these issues by focusing on subsets of interdependent parameters which exist in collaborative learning activity.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S3 (load-bearing).

    Interpretationreasoning

    For full participation in community activity, tools should be accessible and easily usable by all members.

    “If community activity is to have full participation, then tools should be selected which are accessible to and easily usable by all members.”
    Quote in the paperNot a substantial claim
  • May combine two claims.

    Interpretationnone given

    Conditions found in existing working practices where learning takes place informally include social interaction, trust building, motivation, sharing tacit knowledge, explicit group management changes, and changing roles and leadership expectations.

    “Amongst these are: • social interaction; building of trust and maintaining motivation; • sharing tacit knowledge to maintain common understanding; building trust and reducing feelings of exclusion; • changing group management structure (as the nature of the immediate task changes) requires to be made explicit; • changing roles and leadership expectations.”
    Quote in the paperSubstantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    The key element in the subject-rules-community triad is the set of agreed communication protocols that need to be established.

    “The key element in this triad in the current context is the set of agreed protocols for communication that need to be established.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing), S4 (based). May combine two claims.

    Interpretationreasoning

    An activity can only be carried out successfully through specific actions usually by individuals or sub-groups, so actions are likely to be undertaken at the individual level.

    “In general, an activity can only be carried out successfully through specific actions usually by individuals or sub-groups (which again are likely to require a breakdown into more specific actions).Hence, actions are likely to be undertaken at the individual level.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S2 (checkable). May combine two claims.

    Interpretationreasoning

    Activity Theory identifies critical features of effective distributed working communities, and these can be applied to create frameworks for distributed learning communities.

    “Activity Theory points to critical features of effective distributed working communities and it is constructive to consider ways in which they can be applied to create frameworks for distributed learning communities.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationnone given

    Many issues highlighted for learners in distributed communities relate to other group learning environments and some to individuals learning through problem solving with a local or remote tutor.

    “Finally, although this paper has focused on learners in distributed communities and the role of communications technologies, many of the issues highlighted relate to other group learning environments and some of them to individuals learning through problem solving on their own with a local or remote tutor.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    In CMC contexts, personal skills include social skills for capitalizing on help from peers and tutors, as well as technological skills.

    “This triad draws attention to issues of personal skills which may be social as they relate to capitalising upon available help from peers and tutors, but also, in the CMC context, technological.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim. May combine two claims.

    Interpretationnone given

    In a community, an activity requires establishing a common language and commitment to a shared explicit motive; actions cannot be predetermined and need space for interpretation, negotiation, and group ownership.

    “In a community this requires the establish-ment of a 'common' language with all members coming to be committed to a shared, explicit motive (object).In other words, the actions cannot be set along predetermined lines; there must be space for interpretation, negotiation and the establishment of group ownership of the motive.”
    Quote in the paperSubstantial claim
  • May combine two claims.

    Interpretationcitation

    In working communities, a member may take a minor role matching competence or availability; in learning communities, the task must be sub-divided so every member can contribute equally in time and impact.

    “In the former, a member may take on a minor role which matches his/her competence or availability to devote time to the activity.In a learning community the task must be capable of sub-division such that every member can contribute (in time and impact) equally.”
    Quote in the paperSubstantial claim
  • Probably not a substantial claim: may not pass S2 (checkable), S4 (based). May combine two claims.

    Interpretationnone given

    Critical elements for division of labour are capitalizing on individual skills and clear ownership of some aspect of the task.

    “Critical elements are the capitalising upon individual skills and clear ownership of some aspect of the task.”
    Quote in the paperNot a substantial claim
  • Probably not a substantial claim: may not pass S3 (load-bearing). May combine two claims.

    Interpretationreasoning

    Activity Theory concerns the whole social environment, so its account of tools should include human artefacts such as tutors and gurus who mediate tasks.

    “It must be stressed, however, that AT is concerned with the whole social environment and so this formulation should include human artefacts.That is, those people who are not a part of the community of learners (for example, tutors, gurus) but who may provide considerable 'mediation' in the tasks being performed.”
    Quote in the paperNot a substantial claim
  • Classified as probably not a substantial claim.

    Interpretationreasoning

    The framework highlights conditions that need to be met in the design and implementation of CMC for on- and off-campus learners.

    “In addition, the framework highlights conditions which need to be met in the design and implementation of CMC for on-and off-campus learners.”
    Quote in the paperSubstantial claim
38 of 38
  • The paper relies on this without support.

    Work and learning both depend on individuals being involved in action with a task to perform.

    “Working and learning take up significant parts of life and they have a major common characteristic -they depend upon individuals being involved in action with a task to perform.”
  • The paper relies on this without support.

    Work and learning differ in their basic objectives, context, and motivation.

    “But there are many distinguishing features, in particular, the basic objectives will usually be quite different and so too will be the individual's context and motivation.”
  • The paper relies on this without support.

    The distinguishing features between work and learning have led to independent and fairly isolated research communities in CSCW and CSCL.

    “The distinguishing features are those which have given rise to quite independent and fairly isolated communities of research in the use of communications technology, those of CSCW (Computer-supported Collaborative Working) and CSCL (Computer-supported Cooperative Learning).”
  • The authors state this as an assumption.

    An individual's knowledge can be modeled as a central core owned by the individual, surrounded by a zone of proximal development where help is needed.

    “One may consider that the knowledge of an individual has a central core which is 'owned' by the individual who is able to use that knowledge in the autonomous performance of tasks.Surrounding that core is a region (the zone of proximal development -zoped) in which the individual has some knowledge, but needs help in performing tasks which depend upon that knowledge.”
  • The authors state this as an assumption.

    In a community, some parts of each person's core knowledge overlap with others, and one person's zone of proximal development overlaps with others' core knowledge.

    “In a community, some parts of each person's core knowledge overlap that of others and, most importantly, one person's 'zoped' overlaps with the core knowledge of others.”
5 of 5

Cites

The publisher hasn’t deposited this paper’s reference list.

Research works printed but not linked: 3

  1. [3]3. B. Collis & G. Davies) pp. 183-190. IFIP Transactions A-61. Elsevier Science, Amsterdam.
  2. [9]9. Lewis, R. (1995) Editorial: Professional Learning. Journal of Computer Assisted Learning, 11 11 11 11 11, 4, 193-195.
  3. [10]10. Lewis, R. & Collis, B. (1995) Virtual mobility and distributed laboratories: Supporting collaborative research with knowledge technology. In Innovative Adult Learning with Innovative Technologies (eds. B. Collis & G. Davies) pp. 163-173. Elsevier Science, Amsterdam.

Cited by

Sorted by citations

Authors
Lewis, R.
Affiliations
Lancaster University (GB)
Corresponding author
Lewis, R.
Venue
Journal of Computer Assisted Learning
Publisher
Wiley
Published
1997-12
Volume
13
Issue
4
Pages
210-218
ISSN
  • 0266-4909 (ISSN-L)
  • 1365-2729
OpenAlex
W2001214538
Cited by
59
References
0
Citations by year
2019: 1 · 2016: 1 · 2014: 5 · 2013: 4 · 2012: 1
FWCI
8.18
Type
journal article
Language
en
Open access
Locations
Journal of Computer Assisted Learning (publishedVersion)
Funders
  • European Commission
  • European Science Foundation
  • University of Twente
Topics
  • Social Sciences › Human Factors and Ergonomics › Innovative Education and Learning Practices
  • Social Sciences › Education › Online and Blended Learning
  • Physical Sciences › Computer Science › Information Systems › Educational Technology in Learning
Keywords
activity theory, technology-mediated communication, computer-supported cooperative work, computer-supported collaborative learning

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