Access of Medicaid Recipients to Outpatient Care
Open accessAbstract
Background Visits to the emergency department by Medicaid recipients for nonemergency problems are common and contribute to rising health care costs. However, such patients may have few alternatives. We conducted a telephone survey of 953 ambulatory care sites in 10 cities to determine the availability of appointments for Medicaid recipients with common problems. Methods Research assistants telephoned all ambulatory care clinics and a stratified sample of private primary care practices in the catchment area served by the hospital emergency department in each city. The assistants identified themselves as Medicaid recipients seeking care for one of three problems (low back pain, dysuria, or sore throat) and asked a standardized series of questions. Data were collected on appointments or walk-in visits authorized at any time, within two days after the call, or after 5 p.m.; copayment requirements; and reasons appointments could not be made. If an appointment was made, it was canceled at the end of each call or shortly thereafter. Several weeks later, private-practice sites in six of the cities were recontacted; the research assistants identified themselves as patients with private insurance and the same problem. Results An appointment or an authorization for a walk-in visit was obtained from 418 of the 953 practice sites (44 percent); 47 of the sites (5 percent) could not be contacted. Appointment rates for the different types of sites ranged from 72 percent for free-standing ur…
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Without correcting provider acceptance of public insurance, disparities in access between public and private insurance are unlikely to be fully eliminated, even if all other barriers to access could be addressed.
“Without correcting this dimension, it is unlikely that disparities in access between public and private insurance can be fully eliminated, even if all other barriers to access (e.g., out-of-pocket costs, referral requirement, and need for language proficiency, transportation, and health literacy) could be addressed.15,16”
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“Medicaid Access Study Group (1994) Access of Medicaid recipients to outpatient care.”
BackgroundAccess to Care: Access Is a Prerequisite to Quality
Rhodes, K., & Samuels-Kalow, M. E. (2021) · Social Emergency Medicine · doi:10.1007/978-3-030-65672-0_8
- Authors
- The Medicaid Access Study Group
- Corresponding author
- The Medicaid Access Study Group
- Venue
- New England Journal of Medicine
- Publisher
- Massachusetts Medical Society
- Published
- 1994-05-19
- Volume
- 330
- Issue
- 20
- Pages
- 1426-1430
- ISSN
- 0028-4793 (ISSN-L)
- 1533-4406
- OpenAlex
- W4234955512
- Cited by
- 180
- References
- 0
- Citations by year
- 2025: 4 · 2024: 3 · 2023: 3 · 2021: 5 · 2020: 2 · 2019: 4 · 2018: 5 · 2017: 6 · 2016: 5 · 2015: 6 · 2014: 6 · 2013: 9 · 2012: 5
- FWCI
- 14.86
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- New England Journal of Medicine (publishedVersion)
- PubMed (publishedVersion)
- DigitalGeorgetown (Georgetown University Library) (submittedVersion)
- Topics
- Health Sciences › Medicine › Emergency Medicine › Emergency and Acute Care Studies
- Social Sciences › Economics, Econometrics and Finance › Economics and Econometrics › Healthcare Policy and Management
- Health Sciences › Health Professions › General Health Professions › Primary Care and Health Outcomes
- Keywords
- Medicaid, access to outpatient care, outpatient care, appointment availability, emergency department utilization, urgent care centers, copayments, out-of-hours care, low back pain, dysuria, sore throat, health care costs
- MeSH terms
- Ambulatory Care, Emergency Service, Hospital, Health Services Accessibility, Humans, Informed Consent, Medicaid, United States, Urban Health, Confidence Intervals, Refusal to Treat
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