The DOI matches its Crossref record.
The Reputation QuotientSM: A multi-stakeholder measure of corporate reputation
Overview
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Claims the paper makes
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Citations
Cited by
Corporate Social Responsibility and Marketing: An Integrative Framework
Maignan, I., & Ferrell, O. C. (2004) · Journal of the Academy of Marketing Science · doi:10.1177/0092070303258971 · Cited by 1,873
Morsing, M., & Schultz, M. (2006) · Business Ethics: A European Review · doi:10.1111/j.1467-8608.2006.00460.x · Cited by 1,653
Customer-based corporate reputation of a service firm: scale development and validation
Walsh, G., & Beatty, S. E. (2007) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0015-7 · Cited by 899
A comparative study of cb-sem and pls-sem for theory development in family firm research
Astrachan, C. B., Patel, V. K., & Wanzenried, G. (2014) · Journal of Family Business Strategy · doi:10.1016/j.jfbs.2013.12.002 · Cited by 766
A stage to engage: Social media use and corporate reputation
Dijkmans, C., Kerkhof, P., & Beukeboom, C. J. (2015) · Tourism Management · doi:10.1016/j.tourman.2014.09.005 · Cited by 515
Metadata
- Authors
- Fombrun, C. J., Gardberg, N. A., & Sever, J. M.
- Venue
- Journal of Brand Management
- Published
- 2000-03
- Volume
- 7
- Issue
- 4
- Pages
- 241-255
- ISSN
- 1350-231X (ISSN-L)
- 1479-1803
- OpenAlex
- W1995463737
- Cited by
- 1,297
- References
- 0
- FWCI
- 22.46
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: The Reputation QuotientSM: A multi-stakeholder measure of corporate reputation. https://app.cochat.ai/papers/10.1057/bm.2000.10
- The paper
- Fombrun, C. J., Gardberg, N. A., & Sever, J. M. (2000). The Reputation QuotientSM: A multi-stakeholder measure of corporate reputation. Journal of Brand Management. https://doi.org/10.1057/bm.2000.10
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.