The DOI matches its Crossref record; 5 of the 5 references it cites were found in a registry or an index.
Winning the Internet Confidence Game
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Interestingly, this is the least researched cell in Table 1 by repression researchers, but business scholarship readily advises companies on how to craft policies and practices that mitigate business risks through channeling (89–92).”
From Physical and virtual repertoires of contention (2022) · cites this paper as [90]
In the citing paper
“Company-run complaint forums can shield grievances more effectively from public view, but online complaint forums run by other companies likely surface more discontent than they channel (89, 90).”
From Physical and virtual repertoires of contention (2022) · cites this paper as [90]
Citations
Cites
(1993) · Journal of the American Dietetic Association · doi:10.1016/0002-8223(93)92196-5 · Cited by 11,976
Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers
Scoble, R., & Israel, S. (2006) · Cited by 180
Toward a theory of high performance.
Kirby, J. (2005) · PubMed · Cited by 128
Scott, D. (2007) · John Wiley & Sons, Inc. eBooks · Cited by 78
How corporate America is betraying women.
Morris, B. (2005) · PubMed · Cited by 15
Research works printed but not linked: 10
- Bulkeley, W.M. (2007) ‘Playing well with others: How IBM's employees have taken social networking to an unusual level’, Wall Street Journal, (Eastern Edition) 249 (141), 18 June, p. R10.
- Garfield, B. (2007) ‘In a small Danish town, Lego is shaping the future of commerce’, Advertising Age, 78 (3), 22.
- Holstein, W.J. (2008) ‘Winning the PR wars’, Strategy+Business, 29 April, pp. 1–2.
- Horovitz, B. (2005) ‘P&G buzz marketing unit hit with complaint’, USA Today, 26 (244), 19 October, p. 3.
- Jarvis, J. (2007) ‘Dell learns to listen’, Business Week, 4056 pp. 118–120.
- Kilpatrick, D., Roth, D. and Ryan, O. (2005) ‘Why there's no escaping the blog’, Fortune, 151 (1), 64–69.
- Martin, C.L. and Bennett, N. (2008) ‘What to do about online attacks: Step no. 1: Stop ignoring them’, Wall Street Journal, (Eastern Edition) 351 (57), 10 March, p. R6.
- Murphy, C. (2006) ‘Blogs: Waste of time or corporate tool?’ Personnel Today, 21 March, pp. 26–27.
- Neff, J. (2007) ‘P&G, Unilever are ready to clutter’, Advertising Age, 78 (24), 11 June, pp. 4ff.
- Surowiecki, J. (2005) The Wisdom of Crowds, Doubleday, New York.
Cited by
Earl, J. (2022) · Science Advances · doi:10.1126/sciadv.abl8198 · Cited by 250
Metadata
- Authors
- Gorry, G. A., & Westbrook, R. A.
- Affiliations
- Rice University (US)
- Venue
- Corporate Reputation Review
- Published
- 2009-09
- Volume
- 12
- Issue
- 3
- Pages
- 195-203
- ISSN
- 1363-3589 (ISSN-L)
- 1479-1889
- OpenAlex
- W2029165529
- Cited by
- 60
- References
- 5
- Citations by year
- 2026: 1 · 2025: 1 · 2024: 3 · 2023: 3 · 2022: 4 · 2021: 3 · 2020: 6 · 2019: 6 · 2018: 4 · 2016: 2 · 2015: 4 · 2014: 5 · 2013: 4 · 2012: 5
- FWCI
- 14.71
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Corporate Reputation Review (publishedVersion)
- Topics
- Social Sciences › Communication › Public Relations and Crisis Communication
- Social Sciences › Business, Management and Accounting › Strategy and Management › Corporate Identity and Reputation
- Social Sciences › Business, Management and Accounting › Marketing › Digital Marketing and Social Media
- Keywords
- corporate reputation, online reputation management, rumors, online communities, internet culture, authority, media relations, customer relationships, internal communication, reputational damage
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
