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Collective Trust within Organizations: Conceptual Foundations and Empirical Insights
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The emphasis on positive valence and social concepts, such as being part of one community, fosters collective trust by increasing a sense of in-group membership among users and providers.
“The emphasis on positive valence and social concepts, such as being part of one community, fosters collective trust by increasing a sense of in-group membership among users and providers (Kramer, 2010).”
From The Consequences of Participating in the Sharing Economy: A Transparency-Based Sharing Framework (2021) · cites this paper as Kramer, 2010
In “Relational and Structural Underpinnings of Collective Trust” (page unavailable), Kramer explains that salient shared category membership can foster trust in other in-group members. The cited paper does not establish that an emphasis on positive valence or community language increases users’ and providers’ sense of in-group membership; that application goes beyond its organizational account. (LLM, conf=0.84)
Experimental — accuracy not yet measuredTrust-based commercial sharing most closely maps onto the concept of collective trust within organizations, defined as a general set of beliefs about trustworthiness of a generic member of the organization.
“As such, trust-based commercial sharing most closely maps onto the concept of collective trust within organizations, defined as a general set of beliefs about trustworthiness of a generic member of the organization (Kramer, 2010).”
From The Consequences of Participating in the Sharing Economy: A Transparency-Based Sharing Framework (2021) · cites this paper as Kramer, 2010
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Who is this "We"? Levels of collective identity and self representations.
Brewer, M. B., & Gardner, W. (1996) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.71.1.83 · Cited by 3,401 · cited 1×
“As Brewer and Gardner (1996) argued in their infl uential analysis of individuals ’ cognitive selfrepresentations, the self-concept appears to consist of at least three basic levels, which they characterized as the individual self , the interpersonal or relational self , and the collective self .”
BackgroundTrust and commitment in the United States and Japan
Yamagishi, T., & Yamagishi, M. (1994) · Motivation and Emotion · doi:10.1007/bf02249397 · Cited by 2,392
Deutsch, M. (1958) · Journal of Conflict Resolution · doi:10.1177/002200275800200401 · Cited by 2,077
Swift Trust and Temporary Groups
Meyerson, D., Weick, K. E., & Kramer, R. M. (1996) · Trust in Organizations: Frontiers of Theory and Research · doi:10.4135/9781452243610.n9 · Cited by 1,982 · cited 3×
“In addition to explicit deterrents, hedges constitute another interesting mechanism for mitigating the perceived risks associated with initial acts of trust ( Meyerson et al. , 1996 ).”
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Research works printed but not linked: 66
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The Consequences of Participating in the Sharing Economy: A Transparency-Based Sharing Framework
C. Köbis, N., Soraperra, I., & Shalvi, S. (2021) · Journal of Management · doi:10.1177/0149206320967740 · Cited by 129
Metadata
- Authors
- Kramer, R. M.
- Affiliations
- Stanford University (US)
- Corresponding author
- Kramer, Roderick M
- Venue
- Corporate Reputation Review
- Published
- 2010-06
- Volume
- 13
- Issue
- 2
- Pages
- 82-97
- ISSN
- 1363-3589 (ISSN-L)
- 1479-1889
- OpenAlex
- W1997742159
- Cited by
- 84
- References
- 4
- Citations by year
- 2026: 4 · 2025: 3 · 2024: 5 · 2023: 4 · 2022: 10 · 2021: 4 · 2020: 9 · 2019: 8 · 2018: 5 · 2017: 7 · 2016: 4 · 2015: 5 · 2014: 5 · 2013: 5 · 2012: 5
- FWCI
- 11.43
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Licence
- www.springer.com/tdm (tdm)
- Locations
- Corporate Reputation Review (publishedVersion)
- Funders
- University of Virginia
- Topics
- Social Sciences › Sociology and Political Science › Social Capital and Networks
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Sociology and Political Science › Social Power and Status Dynamics
- Keywords
- collective trust, organizational trust, generalized trust, interpersonal trust, organizational members
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