Cited by 84Social Capital and NetworksJob Satisfaction and Organizational BehaviorSocial Power and Status Dynamics

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Collective Trust within Organizations: Conceptual Foundations and Empirical Insights

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Kramer, Roderick M·2010·Corporate Reputation Review

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  • The emphasis on positive valence and social concepts, such as being part of one community, fosters collective trust by increasing a sense of in-group membership among users and providers.

    “The emphasis on positive valence and social concepts, such as being part of one community, fosters collective trust by increasing a sense of in-group membership among users and providers (Kramer, 2010).”

    From The Consequences of Participating in the Sharing Economy: A Transparency-Based Sharing Framework (2021) · cites this paper as Kramer, 2010

    In “Relational and Structural Underpinnings of Collective Trust” (page unavailable), Kramer explains that salient shared category membership can foster trust in other in-group members. The cited paper does not establish that an emphasis on positive valence or community language increases users’ and providers’ sense of in-group membership; that application goes beyond its organizational account. (LLM, conf=0.84)

    Experimental — accuracy not yet measured
  • Trust-based commercial sharing most closely maps onto the concept of collective trust within organizations, defined as a general set of beliefs about trustworthiness of a generic member of the organization.

    “As such, trust-based commercial sharing most closely maps onto the concept of collective trust within organizations, defined as a general set of beliefs about trustworthiness of a generic member of the organization (Kramer, 2010).”

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Research works printed but not linked: 66

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Metadata

Authors
Kramer, R. M.
Affiliations
Stanford University (US)
Corresponding author
Kramer, Roderick M
Venue
Corporate Reputation Review
Published
2010-06
Volume
13
Issue
2
Pages
82-97
ISSN
  • 1363-3589 (ISSN-L)
  • 1479-1889
OpenAlex
W1997742159
Cited by
84
References
4
Citations by year
2026: 4 · 2025: 3 · 2024: 5 · 2023: 4 · 2022: 10 · 2021: 4 · 2020: 9 · 2019: 8 · 2018: 5 · 2017: 7 · 2016: 4 · 2015: 5 · 2014: 5 · 2013: 5 · 2012: 5
FWCI
11.43
Type
journal article
Language
en
Open access
Locations
Corporate Reputation Review (publishedVersion)
Funders
University of Virginia
Topics
  • Social Sciences › Sociology and Political Science › Social Capital and Networks
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Sociology and Political Science › Social Power and Status Dynamics
Keywords
collective trust, organizational trust, generalized trust, interpersonal trust, organizational members

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