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Cited by 3,550Job Satisfaction and Organizational BehaviorLeadership and Management in OrganizationsSocial and Intergroup Psychology

Trust in leadership: Meta-analytic findings and implications for research and practice.

Open access
Dirks, Kurt T., Ferrin, Donald L.·2002·Journal of Applied Psychology
DOI 10.1037/0021-9010.87.4.611
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Abstract

In this study, the authors examined the findings and implications of the research on trust in leadership that has been conducted during the past 4 decades. First, the study provides estimates of the primary relationships between trust in leadership and key outcomes, antecedents, and correlates (k = 106). Second, the study explores how specifying the construct with alternative leadership referents (direct leaders vs. organizational leadership) and definitions (types of trust) results in systematically different relationships between trust in leadership and outcomes and antecedents. Direct leaders (e.g., supervisors) appear to be a particularly important referent of trust. Last, a theoretical framework is offered to provide parsimony to the expansive literature and to clarify the different perspectives on the construct of trust in leadership and its operation.

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Crossref · 10.1037/0021-9010.87.4.611

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6 of 6 references verified0 citation errors · 0 not checkable

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  • Trust between leader and follower is associated with increased follower job performance and organisational citizenship behaviour and negatively related to intention to quit.

    “Research, for example, consistently shows that the trust which exists between a leader and a follower is associated with increased follower job performance and organisational citizenship behaviour and negatively related to undesirable outcomes such as followers' intention to quit (see Colquitt et al., 2007; Dirks & Ferrin, 2002).”

    From A meta-analysis of the role of trust in the leadership- performance relationship (2021) · cites this paper as Dirks & Ferrin, 2002

  • Due to the relative immaturity of the literature at the time, Dirks and Ferrin (2002) did not capture, beyond transformational and transactional leadership, how different leadership styles relate to trust.

    “However, due to the relative immaturity of the literature at the time they did not capture, beyond transformational and transactional leadership, how different leadership styles relate to trust.”

    From A meta-analysis of the role of trust in the leadership- performance relationship (2021) · cites this paper as Dirks & Ferrin, 2002

  • Dirks and Ferrin (2002) advocated that trust should be treated as a construct separate from LMX.

    “Based on their meta-analytic review, Dirks and Ferrin (2002) advocated that trust should be treated as a construct separate from LMX.”

    From A meta-analysis of the role of trust in the leadership- performance relationship (2021) · cites this paper as Dirks and Ferrin (2002)

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Authors
Dirks, K. T., & Ferrin, D. L.
Affiliations
  • Washington University in St. Louis (US)
  • University at Buffalo, State University of New York (US)
ORCID
Venue
Journal of Applied Psychology
Publisher
American Psychological Association (APA)
Published
2002-08
Volume
87
Issue
4
Pages
611-628
ISSN
  • 0021-9010 (ISSN-L)
  • 1939-1854
DOI
10.1037/0021-9010.87.4.611
OpenAlex
W2017288619
Cited by
3,550
References
6
Citations by year
2026: 231 · 2025: 193 · 2024: 187 · 2023: 185 · 2022: 198 · 2021: 193 · 2020: 184 · 2019: 235 · 2018: 206 · 2017: 191 · 2016: 206 · 2015: 188 · 2014: 178 · 2013: 157 · 2012: 189
FWCI
48.54
Type
journal article
Language
en
Open access
Licence
other-oa
Locations
  • Journal of Applied Psychology (publishedVersion)
  • PubMed (publishedVersion)
  • Singapore Management University Institutional Knowledge (InK) (Singapore Management University) (submittedVersion, other-oa)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
  • Social Sciences › Sociology and Political Science › Social and Intergroup Psychology
Keywords
trust in leadership, supervisors, organizational leadership, types of trust, antecedents of trust, theoretical framework
MeSH terms
Humans, Interpersonal Relations, Leadership, Models, Psychological, Professional Competence

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