The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
Product-class effects on brand commitment and brand outcomes: The role of brand trust and brand affect
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Estimating Nonresponse Bias in Mail Surveys
Armstrong, J. S., & Overton, T. S. (1977) · Journal of Marketing Research · doi:10.2307/3150783 · Cited by 12,222
Estimating nonresponse bias in mail surveys
Armstrong, J. S., & Overton, T. S. (1977) · Journal of Marketing Research · doi:10.1177/002224377701400320 · Cited by 10,390
Cited by
Choi, D., & Johnson, K. K. P. (2019) · Sustainable Production and Consumption · doi:10.1016/j.spc.2019.02.001 · Cited by 377
Why different trust relationships matter for information systems users
Söllner, M., Hoffmann, A., & Leimeister, J. M. (2016) · European Journal of Information Systems · doi:10.1057/ejis.2015.17 · Cited by 223
The Role of Customer Affection and Trust in Loyalty Rebuilding after Service Failure and Recovery
La, S., & Choi, B. (2012) · The Service Industries Journal · doi:10.1080/02642069.2011.529438 · Cited by 133
Metadata
- Authors
- Chaudhuri, A., & Holbrook, M. B.
- Venue
- Journal of Brand Management
- Published
- 2002-09
- Volume
- 10
- Issue
- 1
- Pages
- 33-58
- ISSN
- 1350-231X (ISSN-L)
- 1479-1803
- OpenAlex
- W1972967614
- Cited by
- 397
- References
- 2
- FWCI
- 14.78
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Product-class effects on brand commitment and brand outcomes: The role of brand trust and brand affect. https://app.cochat.ai/papers/10.1057/palgrave.bm.2540100
- The paper
- Chaudhuri, A., & Holbrook, M. B. (2002). Product-class effects on brand commitment and brand outcomes: The role of brand trust and brand affect. Journal of Brand Management. https://doi.org/10.1057/palgrave.bm.2540100
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
