‘What they’re not telling you about ChatGPT’: exploring the discourse of AI in UK news media headlines
Open accessAbstract
This study analyses the discursive representation of Artificial Intelligence (AI) and ChatGPT in UK news media headlines from January to May 2023. A total of 671 headlines were collected and analysed using inductive thematic analysis, theoretically informed by Agenda-Setting theory and Framing theory. The results offer an initial picture of how recent technological advances in the fields of AI have been communicated to the public. The results show that there is a complex and at times paradoxical portrayal of AI in general and ChatGPT as well as other Large Language Models (LLMs), oscillating between promising potential for solving societal challenges while simultaneously warning of imminent and systemic dangers. Further to this, the analysis provides evidence for the claim that media representations of AI are often sensationalised and tend to focus more on warnings and caution to readers, as only a minority of headlines were related to helpful, useful, or otherwise positive applications of AI, ChatGPT, and other Large Language Models (LLMs). These findings underscore the pivotal role of media discourse in shaping public perceptions of AI. The study prompts reflections on news media practices in the United Kingdom and encourages future research to further examine the influence of social, cultural, and political contexts on AI representation during a period of technological change. This research provides relevant insights for policymakers, AI developers, and educators to support public engagement with AI technologies.
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In a study of media headlines related to GenAI tools, the vast majority of headlines (including those on education) were concerned with the negative societal impacts of GenAI.
“In a study of media headlines related to GenAI tools, Roe and Perkins (2023) found that the vast majority of headlines (including those on education) were concerned with the negative societal impacts of GenAI”
From The Artificial Intelligence Assessment Scale (AIAS): A Framework for Ethical Integration of Generative AI in Educational Assessment (2024) · cites this paper as Roe and Perkins (2023)
The Results report that ‘Impending Danger’ was the largest theme and concerned potential societal damage, but it accounted for 248 of 671 headlines (37%), not a vast majority. Another 26% were ‘Explanation/Informative’, and the paper does not report a separate finding for education-related headlines. The study supports a tendency toward warnings, not the claimed proportion or education-specific conclusion. (LLM, conf=0.88)
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References 27 · Cited by 87
Research works printed but not linked: 20
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- Authors
- Roe, J., & Perkins, M.
- Affiliations
- James Cook University Singapore (SG)
- British University Vietnam (VN)
- Corresponding author
- Roe, Jasper
- Venue
- Humanities and Social Sciences Communications
- Published
- 2023-10-30
- Volume
- 10
- Issue
- 1
- ISSN
- 2055-1045 (ISSN-L)
- 2662-9992
- OpenAlex
- W4388020713
- Cited by
- 87
- References
- 27
- Citations by year
- 2026: 28 · 2025: 31 · 2024: 26 · 2023: 2
- FWCI
- 41.27
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Locations
- Humanities and Social Sciences Communications (publishedVersion, cc-by)
- ResearchOnline - JCU (James Cook University) (submittedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Durham Research Online (Durham University) (submittedVersion)
- Topics
- Social Sciences › Communication › Media Studies and Communication
- Social Sciences › Sociology and Political Science › Media Discourse and Social Analysis
- Social Sciences › Communication › Communication and COVID-19 Impact
- Keywords
- ChatGPT, artificial intelligence, news headlines, media representation of AI, large language models, agenda setting, framing theory, sensationalism, public perception of AI, British media
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