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Information sharing model in supporting implementation of e-procurement service: Case of Bandung city
Abstract
This research examines the factors influencing the Information Sharing Model in Supporting Implementation of e-Procurement Services: Case of Bandung City in its early maturity stage. The early maturity of information sharing stage was determined using e-Government Maturity Stage Conceptual Framework from Estevez. Bandung City e-Procurement Information Sharing system was categorized at stage 1 in Estevez’ model where the concern was mainly on assessing the benefit and risk of implementing the system. The Authors were using DeLone & McLean (D&M) Information System Success model to study benefit and risk of implementing the system in Bandung city. The model was then empirically tested by employing survey data that was collected from the available 40 listed supplier firms. D&M’s model adjusted by Klischewski’s description was introducing Information Quality, System Quality, and Service Quality as independent variable; Usability and User Satisfaction as intermediate dependent variable; and Perceived Net Benefit as final dependent variable. The findings suggested that, all of the predictors in D&M’s model significantly influenced the net perceived benefit of implementing the e-Procurement system in the early maturity stage. The theoretical contribution of this research suggested that D&M’s model might find useful in modeling complex information technology successfulness such as the one used in e-Procurement service. This research could also have implications for policy makers (LPSE…
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“Their study identified that service quality, system quality, and information quality significantly influence the perceived benefits of e-procurement adoption.”
From Impact of E-Procurement Adoption on Company Performance: Evidence from Indonesian Manufacturing Industry (2021) · cites this paper as Ramantoko and Irawan [40]
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Research works printed but not linked: 9
- 10.1287/isre.3.1.60 · DOI · Paper page
- 10.1080/07421222.2003.11045748 · DOI · Paper page
- R. Halonen, T. Acton, W. Golden, K. Conboy, DeLone & McLean Success Model as a Descriptive Tool in Evaluating the Use of a Virtual Learning Environment, International Conference on Organizational Learning, Knowledge and Capabilities, Amsterdam, the Netherlands (2009).
- P.J.H. Hu, Evaluating Telemedicine Systems Success: a Revised Model, Proceedings of the 36th Annual Hawaii International Conference on. IEEE (2003). · DOI
- W.H. DeLone, E.R. McLean, Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model, International Journal of Electronic Commerce, 9(1) 31–47 (2004).
- E. Estevez, P. Fillottrani, T. Janowski, Government Information Sharing: a Framework for Policy Formulation, Electronic Governance and Cross-Boundary Collaboration: Innovations and Advancing Tools (2012) pp. 33.
- E. Estevez, Government Information Sharing Framework, United Nation University, Macao (2012). · DOI
- R. Klischewski and H.J. Scholl, Information Quality as Capstone in Negotiating e-Government Integration, Interoperation and Information Sharing, Electronic Government: An International Journal, 5(2) (2008). L.D. Bacon, Using LISREL and PLS to Measure Customer Satisfaction. InSeventh Annual Sawtooth Software Conference, La Jolla CA (1999), pp. 305–306.
- 10.1509/jmkr.47.4.699 · DOI
Cited by
Masudin, I., Aprilia, G. D., Nugraha, A., & Restuputri, D. P. (2021) · Logistics · doi:10.3390/logistics5010016 · Cited by 67
“According to Ramantoko and Irawan [40], information quality has a significant effect on perceptions in supporting the implementation of e-procurement through usability and user satisfaction.”
BackgroundMethod
Metadata
- Authors
- Ramantoko, G., & Irawan, H.
- Affiliations
- Telkom University (ID)
- Venue
- AIP Conference Proceedings
- Publisher
- Author(s)
- Published
- 2017
- Volume
- 1891
- Pages
- 020117
- ISSN
- 0094-243X (ISSN-L)
- OpenAlex
- W2766098639
- Cited by
- 4
- References
- 0
- Citations by year
- 2022: 1 · 2021: 1 · 2019: 2
- FWCI
- 5.03
- Type
- conference paper
- Language
- en
- Open access
- closed
- Locations
- AIP conference proceedings (publishedVersion)
- Topics
- Social Sciences › Political Science and International Relations › E-Government and Public Services
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Social Sciences › Business, Management and Accounting › Strategy and Management › Public Procurement and Policy
- Keywords
- e-procurement, information sharing, e-government maturity, DeLone and McLean IS success model, information quality, system quality, service quality, usability, user satisfaction, perceived net benefits, public procurement, Bandung, suppliers
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- CoChat. (2026). Citation check: Information sharing model in supporting implementation of e-procurement service: Case of Bandung city. https://app.cochat.ai/papers/10.1063/1.5005450
- The paper
- Ramantoko, G., & Irawan, H. (2017). Information sharing model in supporting implementation of e-procurement service: Case of Bandung city. AIP Conference Proceedings. https://doi.org/10.1063/1.5005450