Cited by 34Privacy, Security, and Data ProtectionUser Authentication and Security SystemsInnovative Human-Technology Interaction

The DOI matches its Crossref record; 23 of the 23 references it cites were found in a registry or an index.

Identity crisis: user perspectives on multiplicity and control in federated identity management

Open access
Satchell, C., Shanks, G., Howard, S., Murphy, J.·2011·Behaviour & Information Technology

Abstract

Federated identity management systems synthesise complex and fragmented user information into a single entity. Literature from the provider's perspective notes this integration extends many benefits to the end user and the privileges provided by digital identity authentication schemes have been well documented from this perspective. Less explored are the perceptions of federation from the user's perspective. This study reports an empirical user study that examines the relationship between identity and technology using contextual interviews, focus groups and cultural probes. It emerges that while current federated systems satisfy user needs by allowing the construction of multiple digital data sets that are moored to a central identifier, they fail to provide the user with control over the capability to act in the ‘hatch’, ‘match’ and ‘dispatch’ phases of the digital identity lifecycle. Ultimately, this reduces the user's trust in providers and results in reluctance to disclose personal details.

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Registry

Crossref · 10.1080/01449290801987292

Cites

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  • Lack of adequate data ownership and control over digital identity data by users has a major negative impact on users' privacy rights and access to services.

    “Lack of adequate data ownership and control over digital identity data by users, in addition to the absence of adequate digital identity for over a billion individuals worldwide [1], have a major negative impact on users' privacy rights and access to services [2].”

    From A Survey of Self-Sovereign Identity Ecosystem (2021) · cites this paper as [2]

    Section 3.1 (page not supplied) links limited user control over identity data to compromised privacy. Sections 6.2 and 7 report that lack of control discourages disclosure and participation in federated identity systems, but they do not establish a major negative impact on access to services generally or address data ownership as such. The separate claim about over a billion people is attached to [1], not this source. (LLM, conf=0.85)

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  • The permissionless and public DLT model may be vulnerable to attacks common in various open DLT architectures.

    “On the other hand, the permissionless and public model may be vulnerable to attacks common in various open DLT architectures [2].”

    From A Survey of Self-Sovereign Identity Ecosystem (2021) · cites this paper as [2]

    Section 3.4 discusses identity theft in digital identity management, and section 3.1 discusses control of personal information in federated systems. Neither addresses permissionless or public distributed ledgers or attacks on open DLT architectures. Searches for the claim’s wording and for blockchain, permissionless architectures, and attacks found no relevant passage in our copy; page numbers were not available. (LLM, conf=0.76)

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Citations

Cites

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Research works printed but not linked: 4

  1. Clarke R., 2001, Authentication: a sufficiently rich model to enable e-business
  2. Clarke R., 2004, Identity Management
  3. 2006, Introduction to Higgins
  4. Gengler B., 2004, The Australian, 4

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Metadata

Authors
Satchell, C., Shanks, G., Howard, S., & Murphy, J.
Affiliations
  • The University of Melbourne (AU)
  • Micro Focus (United States) (US)
Corresponding author
Satchell, C.
Venue
Behaviour & Information Technology
Published
2011-01
Volume
30
Issue
1
Pages
51-62
ISSN
  • 0144-929X (ISSN-L)
  • 1362-3001
OpenAlex
W2071203427
Cited by
34
References
23
Citations by year
2026: 1 · 2024: 1 · 2023: 2 · 2022: 3 · 2021: 5 · 2020: 5 · 2019: 1 · 2018: 1 · 2017: 1 · 2016: 2 · 2015: 2 · 2014: 1 · 2013: 3 · 2012: 5
FWCI
6.49
Type
journal article
Language
en
Open access
Locations
  • Behaviour and Information Technology (publishedVersion)
  • QUT ePrints (Queensland University of Technology) (submittedVersion)
  • ELTE Digital Institutional Repository (EDIT) (Eötvös Loránd University) (submittedVersion, other-oa)
  • Minerva Access (University of Melbourne) (submittedVersion)
  • VBN Forskningsportal (Aalborg Universitet) (submittedVersion)
Funders
Australian Research Council (LP0347459)
Topics
  • Social Sciences › Sociology and Political Science › Privacy, Security, and Data Protection
  • Physical Sciences › Computer Science › Information Systems › User Authentication and Security Systems
  • Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
Keywords
federated identity management, user identity, user control, identity verification, user trust, personal information disclosure, multiple identities

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