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A new approach to the corporate image management process
Abstract
The author analyses the conceptual development of the corporate image process. Emphasis is placed on the difference between corporate image, corporate identity and corporate philosophy. These concepts are combined into a new process for the development image in the eyes of an organisation's publics.
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Research works printed but not linked: 57
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Cited by
Nguyen, N., & LeBlanc, G. (1998) · International Journal of Bank Marketing · doi:10.1108/02652329810206707 · Cited by 369
Bridging corporate and organizational communication: Review, development and a look to the future
Thøger Christensen, L., & Cornelissen, J. (2011) · Management Communication Quarterly · doi:10.1177/0893318910390194 · Cited by 250
Corporate identity: the concept, its measurement and management
Riel, C. B. M. V., & Balmer, J. M. T. (1997) · European Journal of Marketing · doi:10.1108/03090569710167574 · Cited by 868
An experiment in changing corporate image in the financial services industry in the UK
Boyle, E. (1996) · Journal of Services Marketing · doi:10.1108/08876049610124581 · Cited by 22
Metadata
- Authors
- Shee, P. S. B., & Abratt, R.
- Venue
- Journal of Marketing Management
- Publisher
- Informa UK Limited
- Published
- 1989-01
- Volume
- 5
- Issue
- 1
- Pages
- 63-76
- ISSN
- 0267-257X (ISSN-L)
- 1472-1376
- OpenAlex
- W2123656148
- Cited by
- 513
- References
- 0
- FWCI
- 4.58
- Type
- journal article
- Language
- en
- Open access
- closed
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- CoChat. (2026). Citation check: A new approach to the corporate image management process. https://app.cochat.ai/papers/10.1080/0267257x.1989.9964088
- The paper
- Shee, P. S. B., & Abratt, R. (1989). A new approach to the corporate image management process. Journal of Marketing Management. https://doi.org/10.1080/0267257x.1989.9964088
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.