Performance and burnout in intensive care units
Open accessAbstract
The relationship between three different performance measures and burnout was explored in 20 Dutch Intensive Care Units (ICUs). Burnout (i.e. emotional exhaustion and depersonalization) proved to be significantly related to nurses' perceptions of performance as well as to objectively assessed unit performance. Subjective performance measures relate negatively to burnout levels of nurses, whereas an objective performance measure relates positively to burnout. Furthermore, subjectively assessed personal performance (i.e. personal accomplishment) is more strongly related to burnout than subjectively assessed unit performance. A model test of the relationship between both types of subjective performance and burnout reveals that nurses' perception of unit performance is indirectly related to burnout through perception of personal performance. This model holds similarly for objectively well- and poor-performing ICUs.
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Work system factors are likely to simultaneously contribute to negative employee/organizational outcomes and negative patient outcomes such as medical errors.
“In addition, work system factors are likely to simultaneously contribute to negative employee/organizational outcomes and negative patient outcomes such as medical errors.35”
From Work system design for patient safety: the SEIPS model (2006) · cites this paper as [35]
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- Authors
- Keijsers, G. J., Schaufeli, W. B., Le Blanc, P. M., Zwerts, C., & Miranda, D. R.
- Affiliations
- Utrecht University (NL)
- Radboud University Nijmegen (NL)
- University Medical Center Groningen (NL)
- ORCID
- Schaufeli, Wilmar B.
- Venue
- Work & Stress
- Publisher
- Informa UK Limited
- Published
- 1995-10
- Volume
- 9
- Issue
- 4
- Pages
- 513-527
- ISSN
- 0267-8373 (ISSN-L)
- 1464-5335
- OpenAlex
- W2170927134
- Cited by
- 71
- References
- 48
- Citations by year
- 2025: 2 · 2024: 1 · 2023: 2 · 2022: 4 · 2021: 3 · 2020: 2 · 2019: 4 · 2018: 1 · 2017: 3 · 2016: 3 · 2015: 3 · 2014: 3 · 2013: 6 · 2012: 3
- FWCI
- 0.00
- Type
- journal article
- Language
- en
- Open access
- green
- hdl.handle.net
- Licence
- other-oa
- Locations
- Work & Stress (publishedVersion)
- University of Groningen research database (University of Groningen / Centre for Information Technology) (publishedVersion)
- Radboud Repository (Radboud University) (submittedVersion, other-oa)
- Radboud Repository (Radboud University) (submittedVersion)
- University of Groningen research database (University of Groningen / Centre for Information Technology) (submittedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Health Sciences › Health Professions › Occupational Therapy › Occupational Health and Burnout
- Health Sciences › Health Professions › General Health Professions › Healthcare professionals’ stress and burnout
- Keywords
- burnout, emotional exhaustion, depersonalization, intensive care unit, intensive care unit nurses, nurse performance, unit performance, personal accomplishment, subjective performance measures, objective performance measures
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