The DOI matches its Crossref record; 19 of the 19 references it cites were found in a registry or an index.
Student retention in distance education: are we failing our students?
Abstract
This paper brings together some data on student retention in distance education in the form of graduation rates at a sample of distance institutions. The paper suggests that there is a ‘distance education deficit’ with many distance institutions having less than one-quarter of the graduation rates of conventional institutions. It looks in some detail at the data for one well-known institution – the UK Open University – and surveys some of the reasons why such a deficit should occur and asks what the effects are on students, institutions and society as a whole. The paper suggests that one reason for the deficit is the ‘category error’ of confusing teaching with learning, and that institutions have focused too much on the provision of teaching materials, especially online, and too little on motivating students to learn. It maintains that there is accumulating evidence for the essentiality of proactive contact for overcoming dropout and the importance of making that contact motivational. The paper claims that such an approach is financially viable and can make surpluses for the institutions concerned if carefully designed. Finally, whilst briefly surveying some of the new developments in distance education in the form of Massive Online Open Courses, learning analytics, and the use of smartphones, this paper suggests more speculatively that rather than resources or organisation, the main barriers to increasing student success in distance education are institutional attitudes to student retention.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“as dropout rates are high compared to the rates in traditional face-to-face learning (Glass, 2014;Simpson 2013;Vogel et al. 2018).”
From Towards a motivational design? Connecting gamification user types and online learning activities (2020) · cites this paper as Simpson 2013
Citations
Cites
Ryle, G. (2006) · Rowman & Littlefield Publishers eBooks · doi:10.5040/9798216413257.ch-2 · Cited by 6,804
(1999) · Cited by 6,308
Learning to Teach in Higher Education
Ramsden, P., & Ramsden, P. (2003) · Routledge eBooks · doi:10.4324/9780203507711 · Cited by 5,148
Cognitive Load Theory and Instructional Design: Recent Developments
Paas, F., Renkl, A., & Sweller, J. (2003) · Educational Psychologist · doi:10.1207/s15326985ep3801_1 · Cited by 3,041
Development and use of the ARCS model of instructional design
Keller, J. M. (1987) · Journal of Instructional Development · doi:10.1007/bf02905780 · Cited by 2,332
Widening participation and lifelong learning
McGrath, J. (2013) · Routledge eBooks · doi:10.4324/9781315065373-16 · Cited by 242
Recent contributions to the theory of distance education
Moore, M. G. (1990) · Open Learning The Journal of Open Distance and e-Learning · doi:10.1080/0268051900050303 · Cited by 164
Systematic and systemic approaches to reducing attrition rates in online higher education
Chyung, S. Y. (2001) · American Journal of Distance Education · doi:10.1080/08923640109527092 · Cited by 150
Supporting Students for Success in Online and Distance Education
Simpson, O. (2013) · Routledge eBooks · doi:10.4324/9780203095737 · Cited by 138
Self-citationMotivating learners in open and distance learning: do we need a new theory of learner support?
Simpson, O. (2008) · Open Learning The Journal of Open Distance and e-Learning · doi:10.1080/02680510802419979 · Cited by 137
Self-citation
Research works printed but not linked: 8
- Anderson E., 2006, Retention for Rookies
- Case P., 1997, Open Praxis, 1, 30
- Lubbock J., 1894, The pleasures of life
- Powell R., 2009, Openness and dropout: A study of four open distance education Universities
- Seligman M. E. P., 1998, Learned optimism
- Student Finance England, 2013, Part time loans and grants
- The Education Trust, 2009, Subprime opportunity
- Woodley A., 2013, Online distance education – toward a research agenda
Cited by
Sorted by citations
Items 101–190 of 190
Gamificação como ferramenta de engajamento em contextos de aprendizado online e a distância
Leal, D. (2024) · Revista Interseção · doi:10.48178/intersecao.v6i1.588 · Cited by 3
Pulker, H. (2016) · Distances et médiations des savoirs · doi:10.4000/dms.1527 · Cited by 3
A Semi-automatic Approach for Generating Video Trailers for Learning Pathways
Mishra, P., Diwan, C., Srinivasa, S., & Srinivasaraghavan, G. (2022) · Lecture notes in computer science · doi:10.1007/978-3-031-11647-6_57 · Cited by 3
Kumar, G., Singh, A. J., & Sharma, A. K. (2022) · Journal of Physics Conference Series · doi:10.1088/1742-6596/2327/1/012063 · Cited by 3
Los desafíos de la educación en línea en México desde la perspectiva del estudiante
Murillo, E. B., Herebia, V. S. S., & Mariño, J. C. G. (2021) · EDUCIENCIA · doi:10.29059/educiencia.v5i2.195 · Cited by 3
Bose, S. (2021) · Open Praxis · doi:10.5944/openpraxis.13.2.128 · Cited by 3
Aristin, N. F., Purnomo, A. B., Sayono, J., & Aliman, M. (2023) · Education Quarterly Reviews · doi:10.31014/aior.1993.06.01.692 · Cited by 3
Designing an Online Self-assessment for Informed Study Decisions: The User Perspective
Delnoij, L. E. C., Janssen, J., Dirkx, K., & Martens, R. L. (2020) · Lecture notes in computer science · doi:10.1007/978-3-030-57717-9_6 · Cited by 3
Rajasekaran, S., & Reyes, J. (2019) · World Bank, Washington, DC eBooks · doi:10.1596/978-1-4648-1404-4_ch4 · Cited by 3
Oladokun, O. S., & Oyelabi, G. O. (2020) · Advances in library and information science (ALIS) book series · doi:10.4018/978-1-7998-5018-2.ch002 · Cited by 2
Illingworth, S., Cowan, J., Graham, C., Shan, S. S., & Swanton, K. (2025) · Teaching in Higher Education · doi:10.1080/13562517.2025.2507857 · Cited by 2
Pulker, H., & Vialleton, É. (2015) · EUROCALL Conference · doi:10.14705/rpnet.2015.000378 · Cited by 2
A sociotechnological perspective of distance education systems in Bangladesh, Australia and the UK
Aktaruzzaman, M., & Plunkett, M. (2023) · Open Learning The Journal of Open Distance and e-Learning · doi:10.1080/02680513.2022.2162870 · Cited by 2
ÖZKARA, B. Ö., & Tonguç, G. (2023) · Eğitim Teknolojisi Kuram ve Uygulama · doi:10.17943/etku.1161508 · Cited by 2
Daumiller, M. H., Rinas, R., & Dresel, M. (2023) · Proceedings. · doi:10.22318/icls2023.795214 · Cited by 2
Parizad, A., Mohammadi, A., Mojtahedzadeh, R., & Shirazi, M. (2023) · Tehnički glasnik · doi:10.31803/tg-20220517223720 · Cited by 2
Karlsdóttir, V. (2025) · Pedagogika · doi:10.15823/p.2024.156.1 · Cited by 2
HASEGAWA, T., & Hayama, T. (2024) · IEICE Transactions on Information and Systems · doi:10.1587/transinf.2023ihp0012 · Cited by 2
García, A. F., García, M. F. S., & Bullido, N. L. (2019) · REOP - Revista Española de Orientación y Psicopedagogía · doi:10.5944/reop.vol.30.num.3.2019.26271 · Cited by 2
Learning Outcomes of a Blended Learning System for Green Food and Beverage Education
Wang, Y.-F., Tu, C.-M., & Hsu, L. (2020) · International Journal of Mobile and Blended Learning · doi:10.4018/ijmbl.2020070105 · Cited by 2
Nampila, T. (2021) · African Educational Research Journal · doi:10.30918/aerj.92.20.211 · Cited by 1
Examining the Economic Value of Collegiate Club Sports to the University
Li, Z., Chalip, L., & Rodgers, E. B. D. (2024) · Recreational Sports Journal · doi:10.1177/15588661241248636 · Cited by 1
Chrobak, B., Rexhepi, A., Rauch, R., & Gagnière, L. (2024) · Journal of Adult and Continuing Education · doi:10.1177/14779714241297621 · Cited by 1
Using implicit psychological mechanisms to predict student success in digital higher education
Klinke, C., Schipper, M., Paul-Poudevigne, A., & Eckert, M. (2025) · Acta Psychologica · doi:10.1016/j.actpsy.2025.106016 · Cited by 1
Improving student retention and success by improving academic practice
Haw, J. S., Markwell, K., O’Reilly, M., Wilson, E., Witsel, M., & Connelly, J. (2015) · Cited by 1
Net Neutrality and its Implications to Online Learning
Yamagata-Lynch, L. C., Deshpande, D., Do, J., Garty, E., Mastrogiovanni, J., & Hostetter, S. T. (2017) · The International Review of Research in Open and Distributed Learning · doi:10.19173/irrodl.v18i6.3129 · Cited by 1
Toraman, A., Sağlam, E., & Köseoğlu, S. (2022) · JOURNAL OF BIOTECHNOLOGY AND STRATEGIC HEALTH RESEARCH · doi:10.34084/bshr.1099530 · Cited by 1
Johannes, E., & Lalendle, L. L. (2024) · South African Journal of Higher Education · doi:10.20853/38-1-6277 · Cited by 1
Finnish open university education and students’ transitions into and within higher education
Isopahkala-Bouret, U., & Haltia, N. (2024) · Journal of Praxis in Higher Education · doi:10.47989/kpdc588 · Cited by 1
Heiser, S., & Hobbs, A. (2024) · Open Learning The Journal of Open Distance and e-Learning · doi:10.1080/02680513.2024.2419372 · Cited by 1
The Effects of Autonomy-based Instruction on Motivation to Learn and Academic Performance
Stone, M. (2022) · Digital Archive @ GSU · doi:10.57709/13471605 · Cited by 2
Improving Student Progression in Distance Learning Using Synchronous Webinars
Stebbings, G. K., Mackintosh, C., Burden, A., & Sims, D. T. (2021) · Communications in computer and information science · doi:10.1007/978-3-030-67435-9_24 · Cited by 1
Murangi, H. V. (2021) · Global education systems · doi:10.1007/978-3-030-44217-0_13 · Cited by 2
Navaratna, W. C. W., Bandarage, G., Appuhamilage, D. N. R., Pasqual, H., Rajendra, J. C. N., Ranasinghe, M., & Ratnayake, U. W. (2022) · AAOU Journal/AAOU journal · doi:10.1108/aaouj-09-2021-0114 · Cited by 1
Matching Efficiency of Admission Procedures in Online-Education
Grässle, S., Mosenhauer, M., & Pammer, M. (2022) · Communications in computer and information science · doi:10.1007/978-3-031-08890-2_20 · Cited by 1
Rojas, A. V., & Torres, D. R. (2022) · Revista del Instituto de Investigaciones en Educación · doi:10.30972/riie.13186344 · Cited by 1
Supporting Student Self-Regulation
Bergin, J., & McWilliams, K. (2023) · Advances in educational technologies and instructional design book series · doi:10.4018/978-1-6684-6500-4.ch006 · Cited by 1
Transactional distance, social justice and student attainment
Kirkup, G. (2015) · Open Learning The Journal of Open Distance and e-Learning · doi:10.1080/02680513.2015.1080465 · Cited by 1
Shikulo, L. (2018) · Unisa Institutional Repository (University of South Africa) · Cited by 1
Sivai, A. (2022) · DUT Open Scholar (Durban University of Technology) · doi:10.51415/10321/4718 · Cited by 1
5 ways to support online homeschooling through the coronavirus pandemic
Sparks, J. (2020) · doi:10.64628/aam.4uuuhh5ur · Cited by 1
Student retention, teacher education, and Open Access publishing
Kirkup, G. (2013) · Open Learning The Journal of Open Distance and e-Learning · doi:10.1080/02680513.2013.864966
Catley, P. (2014) · Open Research Online (The Open University)
Gustiené, P., & Magnusson, M. (2015) · Communications in computer and information science · doi:10.1007/978-3-319-24770-0_9
Brinson, S. G. (2017) · CSU ePress (Columbus State University)
Usynlige studerende i åbne online forløb
Dalsgaard, C., & Gislev, T. (2019) · Tidsskriftet Læring og Medier (LOM) · doi:10.7146/lom.v12i21.112700
Formação de professores para EaD: o TPACK como caminho possível
Costa, F. D. J., Pessoa, G. P., Nogueira, I. S., & Braga, L. M. (2019) · Cadernos UniFOA · doi:10.47385/cadunifoa.v14.n39.2654
Innovative Technologies and Learning in a Third-Year Computing Module
Naidoo, L., & Goosen, L. (2019) · Lecture notes in computer science · doi:10.1007/978-3-030-35343-8_63
A Study of Support Services Provided to the Students in Distance Learning
Rizwan, M. A., & Younas, M. Z. (2019) · Bulletin of Business and Economics (BBE)
Lingard, K. A., Marchetti, E., & Kelly, T. (2019) · Journal of Australian indigenous issues · doi:10.3316/informit.150107235082511
Bergin, J., & McWilliams, K. (2020) · Advances in educational technologies and instructional design book series · doi:10.4018/978-1-7998-5074-8.ch014
Murangi, H. V. (2020) · Global education systems · doi:10.1007/978-3-030-43042-9_13-1
Preparing Students to be Global Citizens
Gallagher, H. L., Peschken, T., & Gilmour, R. A. (2020) · European Conference on Education official conference proceedings · doi:10.22492/issn.2188-1162.2020.24
The Terminology of Survival Modeling: An Insight and Alternative Modeling of Student RetentionPreprint
Ratnaningsih, D. J., Saefuddin, A., Kurnia, A., & Mangku, I. W. (2020) · Preprints.org · doi:10.20944/preprints202010.0243.v1
Gap and Potential of Student Retention for Malaysian Education Studies
Muniyandi, V., Ismail, R., & Awang, M. (2020) · International Journal of Academic Research in Progressive Education and Development · doi:10.6007/ijarped/v9-i2/7297
Gürkan, B. (2020) · Türk Eğitim Bilimleri Dergisi · doi:10.37217/tebd.770192
Percepciones sobre el e- portafolio y la rúbrica de evaluación
Zamudio, A. D. G., & Mireles, E. M. G. (2021) · EDUCIENCIA · doi:10.29059/educiencia.v5i2.198
A Metacognitive MOOC Framework
Roberts, J. J., & Gous, I. G. P. (2019) · EDEN Conference Proceedings · doi:10.38069/edenconf-2019-ac-0026
Opinions of educators on distance education and e-learning in dentistry education: a survey study
Toraman, A., Sağlam, E., & Köseoğlu, S. (2022) · Yeditepe Dental Journal · doi:10.5505/yeditepe.2022.67689
Evaluation of the compatibility of visagism concept with natural teeth
Akmansoy, Ş. C., Abbasgholizadeh, Z. Ş., & Özkan, Y. (2022) · Yeditepe Dental Journal · doi:10.5505/yeditepe.2022.82621 · Cited by 1
الآشي, د. أ. ع. ح. (2021) · International Journal on Humanities and Social Sciences · doi:10.33193/ijohss.19.2021.206
Kirkup, G. (2014) · Open Learning The Journal of Open Distance and e-Learning · doi:10.1080/02680513.2014.970155
Johnson, K. (2022) · Widening Participation and Lifelong Learning · doi:10.5456/wpll.24.2.7
Elghotmy, H. E. A. (2022) · Maǧallaẗ Kulliyyaẗ Al-Tarbiyyaẗ Ǧāmiʻaẗ Al-Minufiyyaẗ /Maǧallaẗ Kulliyyaẗ Al-Tarbiyyaẗ Ǧāmiʻaẗ Al-Minufiyyaẗ · doi:10.21608/muja.2022.253819
Blin, M. (2022) · Digital education and learning · doi:10.1007/978-3-030-97656-9_6
Taşkıran, A. (2022) · Van Yüzüncü Yıl Üniversitesi Eğitim Fakültesi dergisi/Yüzüncü Yıl Üniversitesi Eğitim Fakültesi dergisi · doi:10.33711/yyuefd.1108238
Mapping the Dropout Phenomenon for the New Digital Context
Sari, B., & Zawacki‐Richter, O. (2023) · Ubiquity Proceedings · doi:10.5334/uproc.121
Laryea, E. A., Agbodjah, S., & Annoh, W. O. (2023) · doi:10.14507/mcf-eli.i17
Transactional Distance and the Capacity Triangle of Adult Teaching and Learning
(2024) · Advances in educational technologies and instructional design book series · doi:10.4018/978-1-6684-7707-6.ch003
Aluko, F. R., Coetzee, D., Maphosa, C., van den Berg, G., Mays, T., Landman, M., Blignaut, J. H., du Toit-Brits, C., Ndayambaje, I., Niyibizi, E., et al. (2023) · doi:10.35293/esi.22
Preparing to succeed: the impact of an access module
Butcher, J., Bhandari, R., Foley, K., McCormick, M., & Curry, G. (2024) · Journal of Further and Higher Education · doi:10.1080/0309877x.2024.2381530
The virtual modality and its impact on the training of medical sciences students
Pacheco, M. A. S., Salto, J. E. T., Ortiz, M. A. M., Peralta, J. N. Q., & Parra, J. E. A. (2024) · World Journal of Advanced Research and Reviews · doi:10.30574/wjarr.2024.24.2.3311
Keahey, H. L. (2017) · University of North Texas Digital Library (University of North Texas) · doi:10.12794/metadc1062905
Online Health Professional Education: Core Educational Theories, Opportunities and Challenges
Kok, D. L., Barrett, M., Bowser, D., Mew, A., Dushyanthen, S., & Seignior, D. (2025) · IAMSE manuals · doi:10.1007/978-3-031-90349-6_1
Sentido de comunidad. La experiencia de estudiantes en línea
de Tamaulipas, U. A., & Murillo, E. B. (2025) · doi:10.29059/luat.420
ENGAJAMENTO E RETENÇÃO EAD: UMA ANÁLISE BIBLIOMÉTRICA DA PRODUÇÃO CIENTÍFICA
Pedroso, I. D. M., Teixeira, T. M., & Forno, L. F. D. (2025) · Revista de Geopolítica · doi:10.56238/revgeov16n5-077
Persistência na Educação a Distância de Cursos de Graduação: uma Revisão de Escopo
Carneiro, M. L. F., Pilger, D., & Rocha, M. B. (2025) · EAD em FOCO · doi:10.18264/eadf.v15i1.2221
Students' perceptions of connectedness and teacher caring in the online university environment
Schram, Á. B., & Jóhannesdóttir, S. (2025) · Tímarit um uppeldi og menntun · doi:10.24270/tuuom.2025.34.8
Problem-Based Learning in Sport Coaching
Castle, M., Pinder, R., Emsley, C., Spencer, D. R., & Lane, A. P. (2026) · Emerald Group Publishing Limited eBooks · doi:10.1108/978-1-80686-785-120261011
Enhancing Accessibility and Resilience in Distance Education: Insights from Higher Education
Karlsdóttir, V. (2026) · The Proceedings of the International Conference on Teaching, Learning and Education. · doi:10.33422/ictle.v2i1.1635
Enhancing Accessibility and Resilience in Distance Education: Insights from Higher Education
Karlsdóttir, V. (2026) · The Proceedings of the International Conference on Teaching, Learning and Education. · doi:10.33422/ictle.v2i2.1635
Rif’an, M., Nasution, V. I. A., Susanto, I., Aryani, M., Aprıjanı, D. A., Akadira, T., & Dwijayanti, S. (2026) · Communications in computer and information science · doi:10.1007/978-981-92-4305-1_12
Tosun, S., & Kalaycıoğlu, D. B. (2026) · International Journal of Assessment Tools in Education · doi:10.21449/ijate.1802844
Causas de deserción en programas de educación virtual y a distancia
Ballesteros, E. P., Salinas, J., & Mesquida, A. D. (2026) · Educación y Educadores · doi:10.5294/edu.2026.29.2.7
Cultural dimensions of online distance learners’ dropout behaviour: an explanatory analysis
Acar, Ç., & Şimşek, N. (2026) · Open Learning The Journal of Open Distance and e-Learning · doi:10.1080/02680513.2026.2735929
Wu, M., Jia, J., & Pham, T. T. (2026) · Frontiers in Education · doi:10.3389/feduc.2026.1917092
Ratnaningsih, D. J., Saefuddin, A., Kurnia, A., & Mangku, I. W. (2026) · Journal of Statistical Computation and Simulation · doi:10.1080/00949655.2026.2747134
ADEWUMI, G. S., Aladejana, A. L., Adeoye, G. A., & Ogundiwin, O. A. (2026) · UnivColl International Multidisciplinary Research Journal · doi:10.65919/uimrj.2026.v2i10001
Metadata
- Authors
- Simpson, O.
- Affiliations
- University of London (GB)
- Corresponding author
- Simpson, Ormond
- ORCID
- Simpson, Ormond
- Venue
- Open Learning: The Journal of Open, Distance and e-Learning
- Publisher
- Informa UK Limited
- Published
- 2013-06
- Volume
- 28
- Issue
- 2
- Pages
- 105-119
- ISSN
- 0268-0513 (ISSN-L)
- 1469-9958
- OpenAlex
- W2079302356
- Cited by
- 181
- References
- 19
- Citations by year
- 2026: 8 · 2025: 7 · 2024: 13 · 2023: 19 · 2022: 23 · 2021: 21 · 2020: 26 · 2019: 22 · 2018: 9 · 2017: 9 · 2016: 7 · 2015: 10 · 2014: 6 · 2013: 1
- FWCI
- 38.71
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Open Learning The Journal of Open Distance and e-Learning (publishedVersion)
- Open Research Online - ORO (The Open University) (submittedVersion)
- Topics
- Social Sciences › Education › Online and Blended Learning
- Social Sciences › Education › Evasion and Academic Success Factors
- Social Sciences › Education › Higher Education Research Studies
- Keywords
- student retention, distance education, graduation rates, dropout, Open University, teaching-learning relationship, student motivation, online teaching materials, massive open online courses, learning analytics, smartphones in education, institutional attitudes, financial feasibility
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review