The DOI matches its Crossref record; 38 of the 38 references it cites were found in a registry or an index.
Revenue efficiency and its drivers in the cruise industry
Abstract
The recent capacity expansion, the pressure to fully utilize capacity, and the increasingly intense competition among cruise companies have greatly challenged revenue management in the cruise industry. Despite the constant efforts to optimize all revenue streams, cruise companies have gained a limited understanding of their revenue efficiency and untapped revenue potential. Within this context, the present study adopts a two-stage data envelopment analysis (DEA) approach applied to the data set of 181 cruise ships in 2018 to examine revenue efficiency and its drivers in the cruise industry. The results reveal that the cruise ships generally have forgone a considerable amount of potential revenues, indicating a necessity for revisiting revenue strategies. Furthermore, the study sheds light on the connection between the cruise ship’s revenue efficiency and its features, cruise category, and exogenous events. Finally, some managerial implications for improving and maintaining revenue efficiency are provided.
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Guests on Booking.com are not directly asked their judgement about their perception of price fairness.
“However, guests are not directly asked their judgement about their perception of price fairness [81].”
From Consumer perception of price fairness and dynamic pricing: Evidence from Booking.com (2022) · cites this paper as [81]
The value-for-money score is a monetary measure of satisfaction.
“On the one hand, the value-for-money score ( vfms ) is a monetary measure of satisfaction [81].”
From Consumer perception of price fairness and dynamic pricing: Evidence from Booking.com (2022) · cites this paper as [81]
The global score is an overall evaluation concerning guest satisfaction about room attributes and includes monetary and non-monetary judgements.
“On the other hand, the global score ( gs ) is an overall evaluation concerning guest satisfaction about the room attributes and includes monetary and non-monetary judgements [81].”
From Consumer perception of price fairness and dynamic pricing: Evidence from Booking.com (2022) · cites this paper as [81]
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Cited by
Sorted by citations
Consumer perception of price fairness and dynamic pricing: Evidence from Booking.com
Alderighi, M., Nava, C. R., Calabrese, M., Christille, J.-M., & Salvemini, C. B. (2022) · Journal of Business Research · doi:10.1016/j.jbusres.2022.03.017 · Cited by 63
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BackgroundSeasonality in the cruise industry: Activity, prices and regionality
Rius, J. M. E. I., García-Sánchez, A., & Gassiot-Melian, A. (2024) · European Journal of Tourism Research · doi:10.54055/ejtr.v38i.3481 · Cited by 4
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BackgroundResultInfluentialNguyen, M. T., & Yu, M. (2025) · Applied Economics · doi:10.1080/00036846.2025.2449617 · Cited by 3
“Our findings are in line with those obtained in previous studies such as Najafipour, Marzi, and Foroozanfar (2014) and Nguyen, Yu, and Lirn (2021).”
Self-citationAnalisis Pendapatan Usaha Batako Rojak Di Desa Sunju Kecamatan Marawola
Muliyani, S., Yunus, S., Taqwa, E., Musdayati, M., & Yohan, Y. (2025) · PESHUM Jurnal Pendidikan Sosial dan Humaniora · doi:10.56799/peshum.v4i3.8408
Metadata
- Authors
- Nguyen, M.-A. T., Yu, M.-M., & Lirn, T.-C.
- Affiliations
- National Taiwan Ocean University (TW)
- Corresponding author
- Yu, Ming-Miin
- Venue
- Maritime Policy & Management
- Publisher
- Informa UK Limited
- Published
- 2021-06-12
- Volume
- 49
- Issue
- 7
- Pages
- 1010-1026
- ISSN
- 0308-8839 (ISSN-L)
- 1464-5254
- OpenAlex
- W3166797760
- Cited by
- 6
- References
- 38
- Citations by year
- 2025: 1 · 2024: 1 · 2023: 2 · 2022: 2
- FWCI
- 0.92
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Maritime Policy & Management (publishedVersion)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Transportation › Cruise Tourism Development and Management
- Social Sciences › Decision Sciences › Management Science and Operations Research › Efficiency Analysis Using DEA
- Physical Sciences › Engineering › Industrial and Manufacturing Engineering › Maritime Ports and Logistics
- Keywords
- revenue efficiency, cruise industry, cruise ships, revenue management, revenue potential, capacity utilization, exogenous events, two-stage data envelopment analysis
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