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Cited by 1,236Rhetoric and Communication StudiesLinguistics and Discourse AnalysisInterpersonal and Organizational Communication

The DOI matches its Crossref record; 26 of the 26 references it cites were found in a registry or an index.

Goodwill: A reexamination of the construct and its measurement

McCroskey, James C., Teven, Jason J.·1999·Communication Monographs
DOI 10.1080/03637759909376464
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Abstract

As a result of the controversy over the dimensionality of the ethos/source credibility construct and the associated plethora of empirical studies in the 1960s and 1970s, Aristotle's dimension of “goodwill” has been dismissed by many contemporary theorists and researchers. It is argued that this occurred as a result of errors made in the earlier empirical research and that “goodwill” can be measured, contrary to earlier claims, and should be restored to its former status in rhetorical communication theory. Empirical research is reported indicating the existence of the goodwill dimension as part of the structure of the ethos/source credibility construct and a measure of that dimension is provided with evidence for its reliability and validity.

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Crossref · 10.1080/03637759909376464

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26 of 26 references verified0 citation errors · 0 not checkable

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Citations

Cites

Research works printed but not linked: 2

  1. Koehn S.C., 1996, Paper presented at the annual convention of the Speech Communication Association
  2. Walter O., 1948, The measurement of ethos.

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Metadata

Authors
McCroskey, J. C., & Teven, J. J.
Affiliations
  • West Virginia University (US)
  • Northwest Missouri State University (US)
Venue
Communication Monographs
Publisher
Informa UK Limited
Published
1999-03
Volume
66
Issue
1
Pages
90-103
ISSN
  • 0363-7751 (ISSN-L)
  • 1479-5787
DOI
10.1080/03637759909376464
OpenAlex
W1992262987
Cited by
1,236
References
26
Citations by year
2026: 100 · 2025: 99 · 2024: 80 · 2023: 86 · 2022: 96 · 2021: 99 · 2020: 84 · 2019: 90 · 2018: 65 · 2017: 48 · 2016: 63 · 2015: 56 · 2014: 46 · 2013: 43 · 2012: 24
FWCI
36.19
Type
journal article
Language
en
Open access
closed
Locations
Communication Monographs (publishedVersion)
Topics
  • Social Sciences › Communication › Rhetoric and Communication Studies
  • Social Sciences › Linguistics and Language › Linguistics and Discourse Analysis
  • Social Sciences › Communication › Interpersonal and Organizational Communication
Keywords
goodwill, ethos, source credibility

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