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Lessons from a Dozen Years of Group Support Systems Research: A Discussion of Lab and Field Findings
Abstract
:During the past dozen years, researchers at the University of Arizona have built six generations of group support systems software, conducted over 150 research studies, and facilitated over 4,000 projects. This article reports on lessons learned through that experience. It begins by presenting a theoretical foundation for the Groupware Grid, a tool for designing and evaluating GSS. It then reports lessons from nine key domains: (1)GSS in organizations; (2) cross-cultural and multicultural issues; (3) designing GSS software; (4) collaborative writing; (5) electronic polling; (6) GSS facilities and room design; (7) leadership and facilitation; (8) GSS in the classroom; and (9) business process reengineering.
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Cited by
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Working Together Apart: Collaboration over the Internet
Olson, J. S., & Olson, G. M. (2014) · Synthesis Lectures on Human-Centered Informatics · doi:10.2200/s00542ed1v01y201310hci020 · Cited by 95
Evaluation of Prototypes and the Problem of Possible Futures
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Anonymity in classroom voting and debating
Ainsworth, S., Gelmini-Hornsby, G., Threapleton, K., Crook, C., O’Malley, C., & Buda, M. (2011) · Learning and Instruction · doi:10.1016/j.learninstruc.2010.05.001 · Cited by 38
Metadata
- Authors
- Nunamaker, J. F., Briggs, R. O., Mittleman, D. D., Vogel, D. R., & Pierre, B. A.
- Venue
- Journal of Management Information Systems
- Publisher
- Informa UK Limited
- Published
- 1996-12
- Volume
- 13
- Issue
- 3
- Pages
- 163-207
- ISSN
- 0742-1222 (ISSN-L)
- 1557-928X
- OpenAlex
- W1954293576
- Cited by
- 667
- References
- 0
- FWCI
- 19.58
- Type
- journal article
- Language
- en
- Open access
- closed
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- Nunamaker, J. F., Briggs, R. O., Mittleman, D. D., Vogel, D. R., & Pierre, B. A. (1996). Lessons from a Dozen Years of Group Support Systems Research: A Discussion of Lab and Field Findings. Journal of Management Information Systems. https://doi.org/10.1080/07421222.1996.11518138
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
