Exploring the wellbeing of ambulance staff using the ‘public value’ perspective: opportunities and challenges for research
Open accessAbstract
This paper investigates the problematic nature of ambulance paramedics’ wellbeing and applies the conceptualizations and theoretical perspective of public value (PV) to understand and potentially improve their experience. It synthesizes previous discourse from public accounting and public management and applies it to NHS ambulance services which have been prominent in the response to the Covid-19 pandemic but are currently under-researched in public management literature. The authors suggest a future interdisciplinary research agenda.
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Cites
Preserving mental health and resilience in frontline healthcare workers during COVID-19
Santarone, K., McKenney, M., & Elkbuli, A. (2020) · The American Journal of Emergency Medicine · doi:10.1016/j.ajem.2020.04.030 · Cited by 293 · cited 1× · see citing works
“A healthy work force is sine qua non for e ff ective working of the emergency services and the heightened need to foster the resilience of frontline health care workers during the pandemic was recognized internationally (Santarone et al., 2020).”
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Understanding the Occupational Factors that Influence Paramedic Health and Wellbeing
Betts, C., Stoneley, A., Anderson, J., & Sutton, C. (2024) · International Journal of Paramedicine · doi:10.56068/mnrg8307 · Cited by 2 · see citing works
- Authors
- Heath, G., Wankhade, P., & Murphy, P.
- Affiliations
- Luleå University of Technology (SE)
- Edge Hill University (GB)
- Nottingham Trent University (GB)
- Venue
- Public Money & Management
- Publisher
- Informa UK Limited
- Published
- 2021-04-26
- Volume
- 44
- Issue
- 2
- Pages
- 141-151
- ISSN
- 0954-0962 (ISSN-L)
- 1467-9302
- OpenAlex
- W3131617052
- Cited by
- 13
- References
- 1
- Citations by year
- 2025: 2 · 2024: 4 · 2023: 1 · 2022: 6
- FWCI
- 4.46
- Type
- journal article
- Language
- en
- Open access
- green
- irep.ntu.ac.uk
- Locations
- Public Money & Management (publishedVersion)
- Nottingham Trent University's Institutional Repository (Nottingham Trent Repository) (submittedVersion)
- Edge Hill University Research Information Repository (Edge Hill University) (submittedVersion, cc-by-nc-nd)
- RePEc: Research Papers in Economics (submittedVersion)
- Topics
- Social Sciences › Public Administration › Public Policy and Administration Research
- Health Sciences › Health Professions › General Health Professions › Health Services Management and Policy
- Health Sciences › Health Professions › General Health Professions › Public Health Policies and Education
- Keywords
- ambulance paramedics, employee well-being, public value, public accounting, public sector management, COVID-19 pandemic, emergency medical services, research agenda
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