Cited by 384Human Resource and Talent ManagementGlobal and Cross-Cultural ManagementManagement Theory and Practice

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'Best practice' human resource management: perfect opportunity or dangerous illusion?

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Marchington, Mick, Grugulis, Irena·2000·The International Journal of Human Resource Management

Abstract

In recent years there has been a considerable degree of interest in the notion of 'best practice' HRM, inspired at least in part by the work of Jeffrey Pfeffer. Along with other contributions from the UK and the USA, this has resulted in assertions that a particular bundle of HR practices can increase profits irrespective of organizational, industrial, or national context. In this paper, we focus on the way in which HRM is characterized in these writings, querying whether the practices which are typically assumed and put forward as 'good' may not appear quite so beneficial to workers when analysed more systematically. It is suggested that there are a number of problems with the notion of 'best practice', both in relation to the meaning of specific practices, and their consistency with each other, and the claims that this version of HRM is universally applicable. The unitarist underpinnings of this literature are also exposed. This is not to argue that HR policies and practices do not influence organizational performance but, rather, that we cannot determine this from the current literature. The 'best practice' conclusions may be attractive but the jury is still out.

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Research works printed but not linked: 20

  1. Cappelli, P., Bassi, L., Katz, H., Knoke, D., Osterman, P. and Useem, M. (1997) Change at Work. New York: Oxford University Press. · DOI
  2. Edwards, P. and Wright, M. (1998) 'Human Resource Management and Commitment: A Case Study of Teamworking'. In Sparrow, P. and Marchington, M. (eds) Human Resource Management The New Agenda. London: Pitman, pp. 272-85.
  3. Gallic, D., White, M., Cheng, Y. and Tomlinson, M. (1998) Restructuring the Employment Relationship. Oxford: Oxford University Press.
  4. Guest, D. (1992) 'Right enough to be dangerously wrong'. In Salaman, G. et al. (eds) Human Resource Strategies. London and Milton Keynes: Sage and Open University Press.
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  6. Legge, K. (1995) Human Resource Management: Rhetorics and Realities. London: Macmillan. · DOI
  7. McKinlay, A. and Taylor, P. (1996) 'Power, Surveillance and Resistance: Inside the Factory of the Future'. In Ackers, P., Smith, C. and Smith, P. (eds) The New Workplace and Trade Unionism. London: Routledge, pp. 279-300.
  8. Marchington, M. (1992) Managing the Team. Oxford: Blackwell.
  9. Marchington, M. (1999) 'Teamworking and Employee Involvement: Terminology, Evaluation and Context'. In Procter, S. and Mueller, F. (eds) Teamworking: Issues, Concepts, and Problems. London: Macmillan, pp. 60-80. · DOI
  10. Marchington, M. and Wilkinson, A. (2000) 'Direct Participation'. In Sisson, K. and Bach, S. (eds) Personnel Management in Britain, 3rd edn. Oxford: Blackwell, pp. 340-64.
  11. Nolan, P. and O'Donnell, K. (1995) 'Industrial Relations and Productivity'. In Edwards, P. (ed.) Industrial Relations. Oxford: Blackwell.
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  14. Poliert, A. (1996) 'Team Work on the Assembly Line: Contradiction and the Dynamics of Union Resilience'. In Ackers, P., Smith, C. and Smith, P. (eds) The New Workplace and Trade Unionism. London: Routledge, pp. 178-209.
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  17. Sewell, G. and Wilkinson, B. (1992) 'Empowerment or Emasculation? Shopfloor Surveillance in a Total Quality Organization' In Blyton, P. and Turnbull, P. (eds) Reassessing Human Resource Management. London: Sage, pp. 97-115.
  18. Sisson, K. (ed.) (1994) Personnel Management. Oxford: Blackwell.
  19. Storey, J. (1992) Developments in the Management of Human Resources. Oxford: Blackwell.
  20. Storey, J. and Sisson, K. (1993) Managing Human Resources and Industrial Relations. Buckingham: Open University Press.

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Metadata

Authors
Marchington, M., & Grugulis, I.
Venue
The International Journal of Human Resource Management
Published
2000-01
Volume
11
Issue
6
Pages
1104-1124
ISSN
  • 0958-5192 (ISSN-L)
  • 1466-4399
OpenAlex
W2066797299
Cited by
384
References
0
Citations by year
2026: 4 · 2025: 6 · 2024: 6 · 2023: 9 · 2022: 11 · 2021: 11 · 2020: 12 · 2019: 13 · 2018: 13 · 2017: 12 · 2016: 15 · 2015: 33 · 2014: 22 · 2013: 21 · 2012: 25
FWCI
11.06
Type
journal article
Language
en
Licence
cc-by
Locations
  • The International Journal of Human Resource Management (publishedVersion)
  • Durham Research Online (Durham University) (acceptedVersion)
  • Durham Research Online (Durham University) (submittedVersion, cc-by)
Topics
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Human Resource and Talent Management
  • Social Sciences › Business, Management and Accounting › Business and International Management › Global and Cross-Cultural Management
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management Theory and Practice
Keywords
unitarism, human resource management practices, organizational performance, employee welfare, human resource management theory

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CoChat. (2026). Citation check: 'Best practice' human resource management: perfect opportunity or dangerous illusion? https://app.cochat.ai/papers/10.1080/09585190050177184
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Marchington, M., & Grugulis, I. (2000). 'Best practice' human resource management: perfect opportunity or dangerous illusion? The International Journal of Human Resource Management. https://doi.org/10.1080/09585190050177184