The DOI matches its Crossref record.
'Best practice' human resource management: perfect opportunity or dangerous illusion?
Open accessAbstract
In recent years there has been a considerable degree of interest in the notion of 'best practice' HRM, inspired at least in part by the work of Jeffrey Pfeffer. Along with other contributions from the UK and the USA, this has resulted in assertions that a particular bundle of HR practices can increase profits irrespective of organizational, industrial, or national context. In this paper, we focus on the way in which HRM is characterized in these writings, querying whether the practices which are typically assumed and put forward as 'good' may not appear quite so beneficial to workers when analysed more systematically. It is suggested that there are a number of problems with the notion of 'best practice', both in relation to the meaning of specific practices, and their consistency with each other, and the claims that this version of HRM is universally applicable. The unitarist underpinnings of this literature are also exposed. This is not to argue that HR policies and practices do not influence organizational performance but, rather, that we cannot determine this from the current literature. The 'best practice' conclusions may be attractive but the jury is still out.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“Here, a universalist best practice approach to configuring sustainable HRM practices may not be effective (Marchington & Grugulis, 2000).”
From Advancing the sustainability agenda through strategic human resource management: Insights and suggestions for future research (2023) · cites this paper as Marchington & Grugulis, 2000
Citations
Cites
No references could be resolved yet.
Research works printed but not linked: 20
- Cappelli, P., Bassi, L., Katz, H., Knoke, D., Osterman, P. and Useem, M. (1997) Change at Work. New York: Oxford University Press. · DOI
- Edwards, P. and Wright, M. (1998) 'Human Resource Management and Commitment: A Case Study of Teamworking'. In Sparrow, P. and Marchington, M. (eds) Human Resource Management The New Agenda. London: Pitman, pp. 272-85.
- Gallic, D., White, M., Cheng, Y. and Tomlinson, M. (1998) Restructuring the Employment Relationship. Oxford: Oxford University Press.
- Guest, D. (1992) 'Right enough to be dangerously wrong'. In Salaman, G. et al. (eds) Human Resource Strategies. London and Milton Keynes: Sage and Open University Press.
- Holliday, R. (1995) Investigating Small Firms. London: Routledge.
- Legge, K. (1995) Human Resource Management: Rhetorics and Realities. London: Macmillan. · DOI
- McKinlay, A. and Taylor, P. (1996) 'Power, Surveillance and Resistance: Inside the Factory of the Future'. In Ackers, P., Smith, C. and Smith, P. (eds) The New Workplace and Trade Unionism. London: Routledge, pp. 279-300.
- Marchington, M. (1992) Managing the Team. Oxford: Blackwell.
- Marchington, M. (1999) 'Teamworking and Employee Involvement: Terminology, Evaluation and Context'. In Procter, S. and Mueller, F. (eds) Teamworking: Issues, Concepts, and Problems. London: Macmillan, pp. 60-80. · DOI
- Marchington, M. and Wilkinson, A. (2000) 'Direct Participation'. In Sisson, K. and Bach, S. (eds) Personnel Management in Britain, 3rd edn. Oxford: Blackwell, pp. 340-64.
- Nolan, P. and O'Donnell, K. (1995) 'Industrial Relations and Productivity'. In Edwards, P. (ed.) Industrial Relations. Oxford: Blackwell.
- Pfeffer, J. (1994) Competitive Advantage through People. Boston, MA: Harvard Business School Press. · DOI
- Pfeffer, J. (1998) The Human Equation; Building Profits by Putting People First. Boston, MA: Harvard Business School Press.
- Poliert, A. (1996) 'Team Work on the Assembly Line: Contradiction and the Dynamics of Union Resilience'. In Ackers, P., Smith, C. and Smith, P. (eds) The New Workplace and Trade Unionism. London: Routledge, pp. 178-209.
- Purcell, J. (1979) 'A Strategy for Management Control in Industrial Relations'. In Purcell, J. and Smith, R. (eds) The Control of Work. London: Macmillan. · DOI
- Purcell, J. and Sisson, K. (1983) 'Strategies and Practice in the Management of Industrial Relations'. In Bain, G. (ed.) Industrial Relations in Britain. Oxford: Blackwell.
- Sewell, G. and Wilkinson, B. (1992) 'Empowerment or Emasculation? Shopfloor Surveillance in a Total Quality Organization' In Blyton, P. and Turnbull, P. (eds) Reassessing Human Resource Management. London: Sage, pp. 97-115.
- Sisson, K. (ed.) (1994) Personnel Management. Oxford: Blackwell.
- Storey, J. (1992) Developments in the Management of Human Resources. Oxford: Blackwell.
- Storey, J. and Sisson, K. (1993) Managing Human Resources and Industrial Relations. Buckingham: Open University Press.
Cited by
Sorted by citations
Ren, S., Cooke, F. L., Stahl, G. K., Fan, D., & Timming, A. R. (2023) · Human Resource Management · doi:10.1002/hrm.22169 · Cited by 148
Metadata
- Authors
- Marchington, M., & Grugulis, I.
- ORCID
- Grugulis, Irena
- Venue
- The International Journal of Human Resource Management
- Publisher
- Informa UK Limited
- Published
- 2000-01
- Volume
- 11
- Issue
- 6
- Pages
- 1104-1124
- ISSN
- 0958-5192 (ISSN-L)
- 1466-4399
- OpenAlex
- W2066797299
- Cited by
- 384
- References
- 0
- Citations by year
- 2026: 4 · 2025: 6 · 2024: 6 · 2023: 9 · 2022: 11 · 2021: 11 · 2020: 12 · 2019: 13 · 2018: 13 · 2017: 12 · 2016: 15 · 2015: 33 · 2014: 22 · 2013: 21 · 2012: 25
- FWCI
- 11.06
- Type
- journal article
- Language
- en
- Open access
- Licence
- cc-by
- Locations
- The International Journal of Human Resource Management (publishedVersion)
- Durham Research Online (Durham University) (acceptedVersion)
- Durham Research Online (Durham University) (submittedVersion, cc-by)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Human Resource and Talent Management
- Social Sciences › Business, Management and Accounting › Business and International Management › Global and Cross-Cultural Management
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management Theory and Practice
- Keywords
- unitarism, human resource management practices, organizational performance, employee welfare, human resource management theory
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: 'Best practice' human resource management: perfect opportunity or dangerous illusion? https://app.cochat.ai/papers/10.1080/09585190050177184
- The paper
- Marchington, M., & Grugulis, I. (2000). 'Best practice' human resource management: perfect opportunity or dangerous illusion? The International Journal of Human Resource Management. https://doi.org/10.1080/09585190050177184