The DOI matches its Crossref record; 17 of the 17 references it cites were found in a registry or an index.
Toward a Generic Model of Trust for Electronic Commerce
Abstract
The authors present a generic model of trust for electronic commerce consisting of two basic components, party trust and control trust, based on the concept that trust in a transaction with another party combines trust in the other party and trust in the control mechanisms that ensure the successful performance of the transaction. This generic trust model can be used in designing trust-related value-added services in e-commerce. To illustrate its design use, two e-commerce activities that require trust are compared: electronic payment and cross-border electronic trade. The model shows that each of these activities requires a different type of trust, created by completely different services.
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Cites
The Economic Institutions of Capitalism
Dugger, W. M. (1987) · Journal of Economic Issues · doi:10.1080/00213624.1987.11504638 · Cited by 14,786
Markets and Hierarchies: Analysis and Antitrust Implications.
O'Brien, D. P., & Williamson, O. E. (1976) · The Economic Journal · doi:10.2307/2230812 · Cited by 13,381
An integrative model of organizational trust
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995) · The Academy of Management Review · doi:10.2307/258792 · Cited by 10,736
Not So Different After All: A Cross-Discipline View Of Trust
Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998) · Academy of Management Review · doi:10.5465/amr.1998.926617 · Cited by 10,274
(1986) · Research in Organizational Behavior · Cited by 3,434
Between Trust and Control: Developing Confidence in Partner Cooperation in Alliances
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(1979) · Medical Entomology and Zoology · Cited by 3,065
New work attitude measures of trust, organizational commitment and personal need non‐fulfilment
COOK, J., & WALL, T. (1980) · Journal of Occupational Psychology · doi:10.1111/j.2044-8325.1980.tb00005.x · Cited by 2,330
TRUST: THE CONNECTING LINK BETWEEN ORGANIZATIONAL THEORY AND PHILOSOPHICAL ETHICS
Hosmer, L. T. (1995) · The Academy of Management Review · doi:10.5465/amr.1995.9507312923 · Cited by 2,323
Gambetta, D. (2000) · Cited by 1,567
Cited by
(2003) · International Journal of Electronic Commerce · doi:10.1080/10864415.2003.11044275 · Cited by 5,715
Pavlou, P. A., & Fygenson, M. (2006) · MIS Quarterly · doi:10.2307/25148720 · Cited by 2,685
An Extended Privacy Calculus Model for E-Commerce Transactions
Dinev, T., & Hart, P. (2006) · Information Systems Research · doi:10.1287/isre.1060.0080 · Cited by 2,640
Building Effective Online Marketplaces with Institution-Based Trust
Pavlou, P. A., & Gefen, D. (2004) · Information Systems Research · doi:10.1287/isre.1040.0015 · Cited by 2,516
Understanding online purchase intentions: contributions from technology and trust perspectives
van der Heijden, H., Verhagen, T., & Creemers, M. (2003) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000445 · Cited by 1,230
Metadata
- Venue
- International Journal of Electronic Commerce
- Publisher
- Informa UK Limited
- Published
- 2000-12
- Volume
- 5
- Issue
- 2
- Pages
- 61-74
- ISSN
- 1086-4415 (ISSN-L)
- 1557-9301
- OpenAlex
- W1584583063
- Cited by
- 447
- References
- 17
- FWCI
- 55.91
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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