Emergency patient triage improvement through a retrieval-augmented generation enhanced large-scale language model
Abstract
OBJECTIVES: Emergency medical triage is crucial for prioritizing patient care in emergency situations, yet its effectiveness can vary significantly based on the experience and training of the personnel involved. This study aims to evaluate the efficacy of integrating Retrieval Augmented Generation (RAG) with Large Language Models (LLMs), specifically OpenAI's GPT models, to standardize triage procedures and reduce variability in emergency care. METHODS: We created 100 simulated triage scenarios based on modified cases from the Japanese National Examination for Emergency Medical Technicians. These scenarios were processed by the RAG-enhanced LLMs, and the models were given patient vital signs, symptoms, and observations from emergency medical services (EMS) teams as inputs. The primary outcome was the accuracy of triage classifications, which was used to compare the performance of the RAG-enhanced LLMs with that of emergency medical technicians and emergency physicians. Secondary outcomes included the rates of under-triage and over-triage. RESULTS: < 0.05). Additionally, this model demonstrated a substantial reduction in under-triage rates to 8%, compared with 33% for GPT-3.5 without RAG, and 39% for GPT-4 without RAG. CONCLUSIONS: The integration of RAG with LLMs shows promise in improving the accuracy and consistency of medical assessments in emergency settings. Further validation in diverse medical settings with broader datasets is necessary to confirm the effectiveness and adaptability of these technologies in live environments.
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Six studies used clinical guidelines as retrieval sources.
“Regarding pre-stored documents, 6 studies used clinical guidelines, such as the Emergency Severity Index (ESI) Ver.3 Field Triage.25”
Only 3 studies in the review explicitly mentioned extracting text from tables or figures during the pre-retrieval process.
“Only 3 studies in our review explicitly mentioned extracting text from tables or figures during the pre-retrieval process.25,27,44”
Cites
Survey of Hallucination in Natural Language Generation
Ji, Z., Lee, N., Frieske, R., Yu, T., Su, D., Xu, Y., Ishii, E., Bang, Y. J., Madotto, A., & Fung, P. (2023) · ACM Computing Surveys · doi:10.1145/3571730 · Cited by 5,025 · cited 1× · see citing works
“In particular, in emergency medical situations requiring expertise and urgency, there are concerns about the reliability of AI judgments and the occurrence of hallucinations based on incorrect information (9,10).”
Retrieval-Augmented Generation for Large Language Models: A Survey
Gao, Y., Xiong, Y., Gao, X., Jia, K., Pan, J., Bi, Y., Dai, Y., Sun, J., Wang, M., & Wang, H. (2023) · arXiv · doi:10.48550/arxiv.2312.10997 · Cited by 876 · cited 1× · see citing works
“This technology enables the generation of high-accuracy, relevant responses even for questions requiring specialized knowledge (11,12).”
The benefits and challenges of chatgpt: An overview
Deng, J., & Lin, Y. (2023) · Frontiers in Computing and Intelligent Systems · doi:10.54097/fcis.v2i2.4465 · Cited by 611 · see citing works
Almanac — Retrieval-Augmented Language Models for Clinical Medicine
Zakka, C., Shad, R., Chaurasia, A., Dalal, A. R., Kim, J. L., Moor, M., Fong, R., Phillips, C., Alexander, K., Ashley, E., et al. (2024) · NEJM AI · doi:10.1056/aioa2300068 · Cited by 424 · see citing works
Levin, S., Toerper, M., Hamrock, E., Hinson, J. S., Barnes, S., Gardner, H., Dugas, A., Linton, B., Kirsch, T., & Kelen, G. (2018) · Annals of Emergency Medicine · doi:10.1016/j.annemergmed.2017.08.005 · Cited by 424 · see citing works
Fraser, H., Crossland, D., Bacher, I., Ranney, M., Madsen, T., & Hilliard, R. (2023) · JMIR mHealth and uHealth · doi:10.2196/49995 · Cited by 128 · see citing works
Harskamp, R. E., & De Clercq, L. (2023) · doi:10.1101/2023.03.25.23285475 · Cited by 92 · see citing works
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Liu, S., McCoy, A. B., & Wright, A. (2025) · Journal of the American Medical Informatics Association · doi:10.1093/jamia/ocaf008 · Cited by 200 · see citing works
Takita, H., Kabata, D., Walston, S. L., Tatekawa, H., Saito, K., Tsujimoto, Y., Miki, Y., & Ueda, D. (2025) · npj Digital Medicine · doi:10.1038/s41746-025-01543-z · Cited by 203 · see citing works
- Authors
- Yazaki, M., Maki, S., Furuya, T., Inoue, K., Nagai, K., Nagashima, Y., Maruyama, J., Toki, Y., Kitagawa, K., Iwata, S., Kitamura, T., Gushiken, S., Noguchi, Y., Inoue, M., Shiga, Y., Inage, K., Orita, S., Nakada, T., & Ohtori, S.
- Affiliations
- Chiba University (JP)
- Tokyo Metropolitan Bokutoh Hospital (JP)
- Department of Emergency and Critical Care Medicine, Chiba University
- Corresponding author
- Maki, Satoshi
- ORCID
- Venue
- Prehospital Emergency Care
- Publisher
- Informa UK Limited
- Published
- 2024-07-11
- Volume
- 29
- Issue
- 3
- Pages
- 203-209
- ISSN
- 1090-3127 (ISSN-L)
- 1545-0066
- OpenAlex
- W4400187039
- Cited by
- 29
- References
- 7
- Citations by year
- 2026: 15 · 2025: 12 · 2024: 2
- FWCI
- 2.75
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Prehospital Emergency Care (publishedVersion)
- PubMed (publishedVersion)
- Funders
- JSPS KAKENHI
- Topics
- Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
- Physical Sciences › Computer Science › Artificial Intelligence › Machine Learning in Healthcare
- Health Sciences › Medicine › Emergency Medicine › Emergency and Acute Care Studies
- Keywords
- retrieval-augmented generation, large language models, GPT-4, undertriage, overtriage, emergency medical technicians, emergency physicians, AI-assisted triage
- MeSH terms
- Emergency Medical Services, Emergency Medical Technicians, Humans, Japan, Triage, Quality Improvement
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