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Ethnic minority women's experience of maternity services in England

Jomeen, Julie, Redshaw, Maggie·2013·Ethnicity & Health

Abstract

Objectives Provision for ethnic minority groups has been acknowledged as integral to good maternity care in England and ethnicity has been highlighted as an indicator of both poorer clinical outcomes and poorer experiences. Improving outcomes and services is dependent on understanding women's interaction with both service delivery and provision. The aim of this study was to explore Black and minority ethnic (BME) women's experiences of contemporary maternity care in England. Design A UK-wide survey which investigated core aspects of maternity care sought the views of BME women about their experiences. A random sample of women were selected by the Office for National Statistics from birth registration in England and invited to complete a questionnaire three months after the birth. In a secondary analysis, text responses to open-ended questions about their maternity care were analysed using thematic analysis. Results Sixty per cent of the 368 women who self-identified as BME responded with open text. Themes that emerged related to 'feeling cared for,' with subthemes of 'expectations of care' and 'policies, rules and organisational pressures'; 'staff attitudes and communication' with sub-themes of 'please believe me,' 'hospital as a safe place,' 'choices denied' and 'being sensitive and supportive would help,' and 'ethnicity and culture' with sub-themes of 'stereotyping' and 'improving the quality of care.' Conclusion The findings highlight issues affecting the quality of matern…

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Metadata

Authors
Jomeen, J., & Redshaw, M.
Affiliations
  • a Faculty of Health and Social Care , University of Hull , Hull , UK
  • b Policy Research Unit for Maternal Health and Care, National Perinatal Epidemiology Unit , University of Oxford , Oxford , UK
Venue
Ethnicity & Health
Published
2012-10-08
Volume
18
Issue
3
Pages
280-296
ISSN
  • 1355-7858
  • 1465-3419
Cited by
73
References
2
Language
en

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