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Cited by 1,363Artificial Intelligence ApplicationsArtificial Intelligence in Healthcare and EducationAI in Service Interactions

The DOI matches its Crossref record; 90 of the 90 references it cites were found in a registry or an index.

Generative AI and ChatGPT: Applications, challenges, and AI-human collaboration

Open access
Fui-Hoon Nah, Fiona, Zheng, Ruilin, Cai, Jingyuan, Siau, Keng, Chen, Langtao·2023·Journal of Information Technology Case and Application Research
DOI 10.1080/15228053.2023.2233814
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Abstract

Artificial intelligence (AI) has elicited much attention across disciplines and industries (Hyder et al., Citation2019). AI has been defined as “a system’s ability to correctly interpret external data, to learn from such data, and to use those learnings to achieve specific goals and tasks through flexible adaptation” (Kaplan & Haenlein, Citation2019, p. 15). AI has gone through several development stages and AI winters. In the first two decades (i.e., 1950s and 1960s), AI demonstrated success which included programs such as General Problem Solver (Newell et al., Citation1959) and ELIZA (Weizenbaum, Citation1966). However, limitations in processing capacity and reduced spending on AI turned its development into stagnation. In recent years, AI has made a comeback with the introduction of AlphaGo in 2015 and ChatGPT in 2022. Following the release of the application named “Chat Generative Pre-trained Transformer” or ChatGPT by OpenAI in late 2022, AI has attracted worldwide attention.

Overview

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Crossref · 10.1080/15228053.2023.2233814

Cites

90 of 90 references verified0 citation errors · 0 not checkable

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Citations

Cites

Show all 86 references

Research works printed but not linked: 20

  1. Alkaissi H., 2023, Cureus, 15, 1
  2. Berg A., 2016, Finance & Development, 53, 10
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  5. Chan G. K., 2022, AI & Society, 1
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  7. Firat M., 2023, OSF Preprints, 1
  8. Flyverbom M., 2016, International Journal of Communication, 10, 110
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  11. Kroll, J. A. (2015). Accountable Algorithms (Doctoral dissertation, Princeton University).
  12. Monarch R., 2021, Human-in-the-loop machine learning
  13. Murray M. D., 2023, Hastings Communications & Entertainment Law Journal, 45, 27
  14. Newell A., 1959, Proceedings of the International Conference on Information Processing, 256
  15. Ray S., 2023, Forbes
  16. Salakhutdinov R., 2010, Proceedings of the Thirteenth International Conference on Artificial Intelligence and Statistics, 693
  17. Shubhendu S., 2013, International Journal of Scientific Engineering and Research, 1, 28
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  19. Smolensky P., 1986, Parallel distributed processing, 194
  20. Su J., 2023, ECNU Review of Education, 1

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Metadata

Authors
Fui-Hoon Nah, F., Zheng, R., Cai, J., Siau, K., & Chen, L.
Affiliations
  • City University of Hong Kong, Kowloon, Hong Kong SAR
  • City University of Hong Kong (HK)
  • Missouri University of Science and Technology (US)
ORCID
Venue
Journal of Information Technology Case and Application Research
Publisher
Informa UK Limited
Published
2023-07-03
Volume
25
Issue
3
Pages
277-304
ISSN
  • 1522-8053 (ISSN-L)
  • 2333-6897
DOI
10.1080/15228053.2023.2233814
OpenAlex
W4385071300
Cited by
1,363
References
86
Citations by year
2026: 336 · 2025: 557 · 2024: 422 · 2023: 47
FWCI
128.39
Type
journal article
Language
en
Open access
Locations
  • Journal of Information Technology Case and Application Research (publishedVersion)
  • Singapore Management University Institutional Knowledge (InK) (Singapore Management University) (submittedVersion, cc-by-nc-nd)
Topics
  • Physical Sciences › Computer Science › Artificial Intelligence › Artificial Intelligence Applications
  • Health Sciences › Medicine › Health Informatics › Artificial Intelligence in Healthcare and Education
  • Social Sciences › Business, Management and Accounting › Marketing › AI in Service Interactions
Keywords
generative AI, ChatGPT, large language models, human-AI collaboration, history of artificial intelligence, AI winter, AlphaGo, artificial intelligence applications, AI challenges

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